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Prepaid Time Expired?

Apparently an error caused US accounts that should have been automatically renewed on April 20th or 21st to not be renewed - meaning some of you have been encountering a cryptic "Prepaid Time Expired" error when attempting to login, despite the fact that your payment information is accurate and up to date.  To fix it, for now, just go to the account management page and re-enter your payment information by clicking "Change Payment Method."  Of course, a lot of players are likely attempting to access the same page, which means you may have trouble getting there...

Filed under: Bugs, News items

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