Blizzard opening customer support center in Austin, TX
by Elizabeth Harper 
Mar 20th 2007 at 3:17PM
For those of you hoping to score an exciting job in customer service for Blizzard, but not really wanting to move all the way out to Irvine, CA, you now have another option. The Austin Business Journal is reporting that Blizzard is opening a facility in Austin, TX that could eventually house around 500 employees, consisting of gaming support, quality control, and internal support staff. If you happen to be in the area, they're currently accepting resumes for customer service representatives. I'm in the area, but if the amount of angry forum posts I see on a daily basis are any indication, I'm not sure I could take the sort of abuse Blizzard's CSRs probably deal with. At least not for 40 hours every week!Filed under: Blizzard
Reader Comments (Page 1 of 1)
Strongmark on Arthas Mar 20th 2007 3:41PM
Damn, I wish Blizzard had a call centre in Calgary Canada, cuz I would DEFINITELY apply to work there!
renowned Mar 20th 2007 5:21PM
Irvine, CA not "Irving"
multikast Mar 20th 2007 4:04PM
if only they had a need for network engineers in the northeastern US. i'd probably hit that up.
Niekon Mar 20th 2007 4:40PM
if only I knew where Irving, CA was in relation to Blizzard's Irvine, CA headquarters :P
Elizabeth Harper Mar 20th 2007 5:26PM
The "e" is so close to the "g" on the keyboard, though!
....
Right. :)
Thanks for pointing out my error, I've fixed it now.
Aaeen Mar 20th 2007 10:35PM
Now, if they actually let you play while fielding these phone calls and email I'd be all for it. I'd love to pwn some random guy in PvP and have him call in saying that "insert playable toon here" is exploiting or cheating, only for it to end up being me (insert random hilarity).
On a serious note, I work on a service desk and quite frankly would find it far more fullfilling job wise if I could actually get into the work I'm required to perform.
jdmdrew Mar 21st 2007 12:36PM
Who wouldn't want to move to beautiful Irvine...I live 10 minutes away from blizz HQ, you should see the security
Antenora Mar 20th 2007 11:48PM
There's a facility in Albuquerque NM thats been open for months now.
kyle May 30th 2007 6:26PM
this is kyle i play wow and today i came home and i tried to play wow, opened it up it stays up for 2 sec and i cant hit "START" then it closes for no reson and your phone service is buzy for me i dont know why it has for hr.s and i cant find a place to chat online for tech support you guys at blizzard make no effort to help us and its really anoying when i have to do this and email you guys