Forum Post of the Day: Blizzard customer service smackdown
by Elizabeth Harper 
Jun 19th 2007 at 8:16PM
Poor Amulet. He transfered servers and complains on the customer service forums that when he transfered, his 375 tailoring skill vanished. Ouch. After crafting that spellfire set, I can see just how painful that could be. He's complained to GMs, who have refused to fix the problem. Double ouch. You can't help but feel for the guy -- right up until Blizzard rep Kaone jumps in:
I believe you may now be misrepresenting this issue as our fault. Looking at your petition history I notice that you made a ticket to a Game Master shortly after your transfer to the realm of Misha: I just unlearned the wrong skill, i meant to unlearn mining not tailoring, please plase let me have it back i worked so hard on my spellfire set
Yikes. Apparently you shouldn't make up stories about your interactions with Blizzard on Blizzard's own forums -- they'll call you on it.
[Via Wow_ladies]
Reader Comments (Page 1 of 2)
dekulink Jun 19th 2007 8:24PM
He just got Punk'd? :P
Attilla-on-maw Jun 19th 2007 8:34PM
LOL...busted!
Chris M Jun 19th 2007 9:11PM
Haha, I just saw this on the Undermine Realm forums a few hours ago. Good stuff.
Chris
Evil Sheep Jun 19th 2007 9:18PM
"I understand that making such a mistake can be distressing and I wish you the best with re-leveling it up to 375."
Quite possibly the best complaint/response thread I've ever read.
Rich Jun 19th 2007 10:20PM
Classic!
Loser! Jun 19th 2007 11:03PM
I so just want to make a toon on that server and just make fun of him endlessly!! What a loser!!
solidsnake13 Jun 19th 2007 11:17PM
Another good one from earlier:
https://forums.worldofwarcraft.com/thread.html?topicId=110565934&sid=1&pageNo=1
BenMS Jun 19th 2007 11:52PM
www.amulet.justgotowned.com
BenMS Jun 20th 2007 12:05AM
Sorry, that should have been...
http://www.amulet.justgotowned.com
Qstrike Jun 20th 2007 12:38AM
this is the true forum post of the day
http://forums.worldofwarcraft.com/thread.html?topicId=110537833&sid=1
about one of my guildies
Swarfy Jun 20th 2007 2:54AM
The link to the topic is now broken. Blizz deleted the post. -_-
Rasnarok Jun 20th 2007 6:12AM
I read that when it first started showing up on the Gamespot forums. Possibly the funniest thread on the official forum in the history of WoW
rick gregory Jun 20th 2007 5:05AM
And what would it have cost Blizz to undo that for him? Yeah, smackdown... that's the way to treat the people who... PAY YOU.
Of course, those of you who love their response to this guy will, sometime soon, whine about something Blizz does.
Michel Jun 20th 2007 6:20AM
you can't expect blizzard to correct all mistakes players do, because soon, I would have dozens of tickets to open ! and Thousands by players by day and so on
no no no you can't
they correct the most blatant errors when a raid is concerned (by example, they can sometimes correct a mistake in sharing of loot)
it's sad for the player and the answer from blizzard does not please me but it's the way for all players and blizzard needs to put the line somewhere. it's here : it's a game, not an open game, a rule-enforced game.
Leiven Jun 20th 2007 6:35AM
Amulet played every opportunity the moment he posted this lie on the official forums and got literally f***ed up by a CM who KNEW that he was trying to fool Blizzard employers to fix a problem that was obviously caused by himself, not by the automated process of transferring a character.
Too bad they deleted the thread - any chance it's already submitted in one of those web archives?
Kalandrah Jun 20th 2007 7:23AM
@12. How do you know how much work it would take to restore someones tailoring with all the recipe's he knew, etc.?
Do they even have the Business Logic tools required, or do they need to perform database hacks to set his tailoring level to 375?
p3ngu11 Jun 20th 2007 7:49AM
O W N E D
@ people saying "it's a simple fix, they should just do it": If they fixed every mistake a player made, they'd never get to go home. There's a confirmation screen when you unlearn a profession. It's his fault he unlearned it, they shouldn't restore it. Him going off to the forums to say it was there fault, just reinforces that they shouldn't do it.
The world needs to do more to weed out the stupid...
Eldiablohijo Jun 20th 2007 8:56AM
About it being a simple fix for a GM, it probably isn't that simple, but it is Reverseable..
He just went about it the wrong way..
Sylythn Jun 20th 2007 9:15AM
When he unlearned that talent he lost ALL of his recipes...no getting those back. I'd just have given him the 375 skill level and said "good luck with getting all the recipes again"...talk about getting what you want and getting screwed at the same time.
James Jun 20th 2007 10:38AM
@12
Nice, make excuses for a liar. I'm sure you're going to raise some lovely children one day given that attitude.
Wait a second. You're a trial lawyer aren't you. Its just habit that you feel like you need to stick up for liars and cheats.