Oh, World of Warcraft, I could never quit you

by Elizabeth Harper Aug 16th 2007 at 9:26AM

Over at Casual WoW, Delaney has compiled a detailed list of the various options players are given when attempting to cancel their subscription. Yes, before you can cancel your account, you're required to select a reason from this Blizzard-provided list. (Just above the pulldown menu offering you a list of reasons you see the graphic and text above, including the sad news that, by quitting, you're making this poor peon cry.) Some of the more interesting options include:

Content / Unexpected Genre
Harassment / Conflict with player/guild
Other Game / Ultima Online
Technical / No Computer
Other / Offline play not available

But take a look at the entire list: it's clear that someone at Blizzard has put a good deal of thought into all the reasons players might be leaving. And I agree with Delaney's opinion -- to heck with the stats Blizzard provides us on most often killed monster, etc, I'd love to see a percentage breakdown on these exit stats.

Tags: quit, quitting, unsubscribe, world of warcraft, WorldOfWarcraft, wow

Filed under: Odds and ends, Blizzard

Reader Comments (Page 1 of 1)

CVJ Aug 16th 2007 9:40AM

I would be burn out would be the number one reason. People might complain about balance, content, etc, etc but this game must have done something right because no other mmo has come close to their subscription numbers so millions of people new to MMOs signed up.

potatowedge Aug 16th 2007 9:57AM

I had to cancel recently (my time just expired today! sniff). My reasons? School starts monday, and I'm running very short on money. They'd better be putting out patch 2.2 soon so that the Mac video capture feature will make it worth it for me to subscribe again, because when you're taking 18 hours, it's not worth it to be putting 15 bucks a month into such a timesink of a game. However, once I can get game footage, it'll make editing class that much easier - I don't have to round up a bunch of people and a camera and lights just to get something recorded.

Still, I miss it already. And the sad crying orc didn't make it any easier. Don't cry, Mr. Orc. I still wuv yoo!

Tridus Aug 16th 2007 9:58AM

I agree, it'd be very interesting to see these numbers.

But it will never happen. Releasing these would tell the competition exactly where the disgruntled players are, and allow them to target advertising better.

freehugz Aug 16th 2007 12:26PM

I pay subscriptions for friends that are too lazy to go and buy a game card, and every month I renew then cancel. Every month I put that its too expensive in hopes that maybe they'll lower the price :)

dekulink Aug 16th 2007 10:42AM

Haha, some things on that list are hilarious.

"The Horde is not developed enough."

James Thompson Aug 16th 2007 10:58AM

Other classics that could be added :

"Orc shoulders too small"

"Insufficient pwnage"

"Too much QQ not enough Pew Pew"

Zechs Aug 16th 2007 11:14AM

The "something right" wow has done it's being more addictive and accessible than the rest, aka the perfect drug. We are junkies.

Pingmeister Aug 16th 2007 11:29AM

Here is my guess:

99.999% : I HAVE TO GET BACK TO MY REAL LIFE!

Green Armadillo Aug 16th 2007 1:20PM

I'm guessing they add common complaints as they happen, some of these are pretty current/timely. I'm just surprised that they don't respond to the "I am canceling because you nerfed X" posts on the forums with "no, actually, that's a choice on the poll and nobody picked it". :)

Baluki Aug 16th 2007 12:19PM

I see that screen once a month. I prefer not to have it auto-renew (just in case I don't have the money in my bank account) so as soon as I pay, I immediately cancel my subscription. Works great for me.

In fact, one of the reasons listed for canceling is "lack of pay-as-you-go plan".

I tried using the prepaid cards once. One problem is that I can never find them for just one month's worth of time. Another is that I have to go to the store, track down the item (which comes in a big box) try to hide it from everyone as I make my way to the checkout counter, then face the accusing eyes of the meatbag at the register when I show him the proof that I'm a geek. Sigh.

WoW Insider Show

Subscribe via iTunes for our latest show.

Hot Topics

Upcoming Events

Event	Date
Love Is In the Air	2/2 - 2/15
Blackrock Foundry Normal and Heroic open	2/3
Darkmoon Faire	2/8 - 2/15
Blackrock Foundry Mythic opens	2/10
Lunar Festival	2/16 - 3/2
Blackrock Foundry LFR wing 1 opens	2/17
Blackrock Foundry LFR wing 2 opens	2/24
Darkmoon Faire	3/1 - 3/8
Blackrock Foundry LFR wing 3 opens	3/10
Blackrock Foundry LFR wing 4 opens	3/24