Newcomers in the WoW community
Most games have a beginning and an end -- if people want more, the developers produce a sequel. But games like WoW are different, of course, because everyone is paying by the month in order to play together, and the developers are constantly adding some new content revising the old.
As time goes by, though, a rift appears between people who have been playing a long time and people who are just getting started. Not only does the game development company have to make some hard decisions about whether it's more important to keep people playing every month or to get new people to start from the beginning, but the old players have to figure out how the new ones are going to fit into the social system they've developed.
The Burning Crusade tried to appeal to both sorts of gamers, with added content for both ends of the player community, but Wrath of the Lich King is taking another direction, with most of its content only for people who are ready to leave Outland behind. But the patch 2.3 changes reveal a different strategy for attracting new WoW players: rather than adding new content to attract new players, Blizzard can just make the old content faster, more streamlined, and get new players into the new higher-level content more reliably. Will this keep new players coming? Does Blizzard even need new players, financially speaking, or are they content to just try and keep all the existing players subscribing for as long as possible?
Either way, a more vital issue is at stake: As the WoW community has gotten older, we have noticed some old-time WoW players like to complain about "noobs" a lot, in a way that doesn't leave any room for new people to join in on the activities. For a newcomer, it feels like an exclusionist attitude. The "noobs" are running around in all the wrong gear, using all the wrong strategies, precisely because no one has interacted with them enough for them to learn how things are done here. Some aspects of WoW are not at all easy or intuitive, and it's counterproductive to blame the noobs instead of reaching out and lending a helping hand where appropriate.
But the problem for the more welcoming old-timers is that actual "new players" are so hard to come by, and those few are so disconnected from the rest of the community. I imagine new players have a hard time making friends as they level up these days because the leveling experience just isn't the same for all those old-timers coming back though with alts. New players may witness closed-off groups of alts rushing past them through the old content, and wonder why no one is talking. Many old-timers have gotten so focused on their own goals that they no longer see the value in finding and welcoming new players into their ranks. Even if they did so, the time-investment of helping them catch up and assist them in your goals in the past has been prohibitively high. The leveling speed increase with patch 2.3 should help -- but will it be enough?
There are two issues at work here -- first of all, there are some players who are too stingy to want to help anyone, calling every "bad player" they see a noob, but I suspect these are in the minority. Far more numerous are those who are just focused on their own end-game endeavors, too busy to pay newcomers much mind. Even if they were to encounter newcomers, they feel as though they don't have anything in common, or any mutually beneficial activities to pursue together. In such an environment, how can a community grow and thrive? What does Blizzard need to do to address this situation? New races and low-level zones in The Burning Crusade were very nice, but just how did they really give newcomers and old-timers a chance to mingle more?
Whether or not any of us has many chances to meet new players, all of us know someone who is new to whatever aspect of the game we are currently working through. Rather than just blowing such a person off when they make mistakes, it's crucial for old-time players to be patient and encourage them through their questions and concerns. The best of us all started out as new players, after all, and only progressed by learning together with others. Such learning is what the game is really all about. One needn't pamper a new player by doing things for them, of course, but guidance and encouragement go a very long way. Reaching out to help them learn the important things is something that can not only make them a better player -- it can make you a better person.
As time goes by, though, a rift appears between people who have been playing a long time and people who are just getting started. Not only does the game development company have to make some hard decisions about whether it's more important to keep people playing every month or to get new people to start from the beginning, but the old players have to figure out how the new ones are going to fit into the social system they've developed.
The Burning Crusade tried to appeal to both sorts of gamers, with added content for both ends of the player community, but Wrath of the Lich King is taking another direction, with most of its content only for people who are ready to leave Outland behind. But the patch 2.3 changes reveal a different strategy for attracting new WoW players: rather than adding new content to attract new players, Blizzard can just make the old content faster, more streamlined, and get new players into the new higher-level content more reliably. Will this keep new players coming? Does Blizzard even need new players, financially speaking, or are they content to just try and keep all the existing players subscribing for as long as possible?
Either way, a more vital issue is at stake: As the WoW community has gotten older, we have noticed some old-time WoW players like to complain about "noobs" a lot, in a way that doesn't leave any room for new people to join in on the activities. For a newcomer, it feels like an exclusionist attitude. The "noobs" are running around in all the wrong gear, using all the wrong strategies, precisely because no one has interacted with them enough for them to learn how things are done here. Some aspects of WoW are not at all easy or intuitive, and it's counterproductive to blame the noobs instead of reaching out and lending a helping hand where appropriate.
But the problem for the more welcoming old-timers is that actual "new players" are so hard to come by, and those few are so disconnected from the rest of the community. I imagine new players have a hard time making friends as they level up these days because the leveling experience just isn't the same for all those old-timers coming back though with alts. New players may witness closed-off groups of alts rushing past them through the old content, and wonder why no one is talking. Many old-timers have gotten so focused on their own goals that they no longer see the value in finding and welcoming new players into their ranks. Even if they did so, the time-investment of helping them catch up and assist them in your goals in the past has been prohibitively high. The leveling speed increase with patch 2.3 should help -- but will it be enough?
There are two issues at work here -- first of all, there are some players who are too stingy to want to help anyone, calling every "bad player" they see a noob, but I suspect these are in the minority. Far more numerous are those who are just focused on their own end-game endeavors, too busy to pay newcomers much mind. Even if they were to encounter newcomers, they feel as though they don't have anything in common, or any mutually beneficial activities to pursue together. In such an environment, how can a community grow and thrive? What does Blizzard need to do to address this situation? New races and low-level zones in The Burning Crusade were very nice, but just how did they really give newcomers and old-timers a chance to mingle more?
Whether or not any of us has many chances to meet new players, all of us know someone who is new to whatever aspect of the game we are currently working through. Rather than just blowing such a person off when they make mistakes, it's crucial for old-time players to be patient and encourage them through their questions and concerns. The best of us all started out as new players, after all, and only progressed by learning together with others. Such learning is what the game is really all about. One needn't pamper a new player by doing things for them, of course, but guidance and encouragement go a very long way. Reaching out to help them learn the important things is something that can not only make them a better player -- it can make you a better person.
Filed under: Analysis / Opinion, Expansions, Leveling
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Reader Comments (Page 2 of 2)
Jason Nov 20th 2007 6:07PM
I'm glad you posted this article. I've been playing WoW for about two months now. I took my training seriously and learned from my mistakes. I refused my friend's (who is level 70) offer to run me through instances because I wanted to learn how to play better. But what I've found is that when grouping in the leveling areas is that I'm grouped with two types of people. The n00bs who think everything they do is correct or the bossy veterans who are running an alt. They either ignore you, quit if someone makes a mistake, or just bark orders left and right without giving you a chance to know what is happening. There is a major disconnect for new players who want to take the game seriously. Needless to say, I've canceled.
Cynra Nov 26th 2007 9:26AM
As guild leader of a small friendly (and, yes, roleplaying) guild, my fellow officers and I were recently discussing the shortage of lower leveled new recruits to the guild. Many of our toons below 60 are alts of players who already have one or two 70s, with perhaps two or three exceptions among some 90 toons. We're disturbingly top-heavy, with most of our players 70. Yet, despite leveling so many alts, we aren't finding new people. My second finally came up with the explaination: even though we're leveling alts, most of us were doing it by having existing members run us through content and by doing guild-only runs through instances. This completely avoids interaction with neophyte players who might have otherwise eventually joined our guild.
I don't personally like the changes to leveling in 2.3. I think that they actually benefit older, more experienced players more than they do newer players to the WoW universe. Leveling is shorter, questing is easier with the removal of elites and the reduction of group quests, and new players have little opportunity to learn more about their classes as they rush through content to reach 70. This results in a lot of players at level 70 who lack even basic understanding of their classes and the synergy that is required in doing even simple five-man instances much less heroics and end-game raids. While common before 2.3, this has become even more prevalent with leveling changes and the reduction of reputation required to obtain heroic keys. Even though I suffer from heavy altitis and have a number of characters at 70 and raid with those characters, I think that Blizzard has forgotten that there is more to the game than just end-game content.
We've had immense success in our guild with inviting newer players and watching them level up. They're driven to level their characters to 70 so that they can finally interact with the older, more experienced players in our guild who they view as WoW gods (an endearing trait to say the least and one that I don't actively try to cultivate) - despite the fact that other than a few notable exceptions who raided extensively pre-TBC, most of our guild has never raided anything other than Karazhan! These players ask frequent questions, try to learn more about their classes, and rarely - if ever - ask for help. I don't like the idea of having 70s consistently run players through content, rather than learning how to play their class with other like-leveled people.
Overall, our guild has decided to try to avoid the grind rush to 70 as my officers and I are actively pushing for experienced people who already have 70s to level and group with people outside of the guild in order to interact with newer players - rather than just having a guildie run them through content. In the end, I honestly believe that we'll all benefit from this effort.
Csilla, Feathermoon US
http://www.the-regiment.net/
Kachup Dec 7th 2007 2:57PM
Wow, this post seriously hits home for me. I've been playing for just over a year now, and was determined to have one character only and get that one to 70. They are stuck at 69. I made so many mistakes but learned from them. My problem has always been instances. My main is a mage, so I was used to solo leveling mage tactics -- I was seriously under-prepared to do instances with groups. I remember doing Gnomer with a PUG where the leader was fantastic as far as instructing me how to pull correctly, how not to grab aggro -- stuff I had no idea about. Unfortunately, that run was the exception, not the rule. I never got into a PUG again that didn't have arrogant uber-players that just wanted to grief everyone else through the run, or new players that didn't want to learn and took off as soon as the going got tough.
I got into a few guilds, but my experience there was either that the guild was accepting anyone that passed by (no leadership to speak of), or the guild had all upper-level 60s to 70s that had raiding to think of, did have low-level alts but wanted to run instances not teach them; or finally, a guild that seemed okay, then I found out the 'friends' at the top had too much drama erupt, and the guild emptied out around me.
I actually still enjoy the game, as I don't mind soloing, but I also realize it's an MMO afterall, and interaction with others would be fun. But as a result of the above-mentioned, I've never raided, and only been able to seriously only go through about 4 instances with a group that got to the end. That sucks. I have never gotten any nice gear, and just played with what I've earned through questing.
I am an ancient player age-wise by WoW standards, I'm sure (42), but I respect others, learn quickly, and would fight to the death to protect my online friends. I'm willing to lay down the cold cash to join a guild on a server that is serious about helping along the next generation of WoW enthusiasts. No, I don't want your 70 to run me through my instance while I'm low level. But I'd sure love to learn with one of your alts that needs to run it anyway.
And yes, I've seen the guild recruitment sites, and I just don't fit the mold of a 'raid or die' guild, as I treasure the hours I get to play, but it's not every night. Surely there's got to be a guild of adults (oh I dunno, 25 and older let's say) that have fun, like teaching as they play their alts, and have a dry sense of humor like me? If so, I guarantee that I'd be a guild member that you'd be proud of. I just haven't been here since the beginning, so I need some help, from instances to gear. Recruit me! I play in the US, on Eastern Time.
Thanks!