Officers' Quarters: Why we lead

Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership.
If you've read my column or our Guildwatch features in the past, you've heard about all kinds of terrible situations involving guilds and their officers. Sometimes, serving as an officer is a stressful, thankless job and everything you try to accomplish is just setting yourself up for more abuse. Combined with real-life pressures, it can really wear you down after a while. I've had some dark moments as a guild leader when I've thought about stepping down and giving it all up. And sometimes I find myself wondering why I've stuck with it for so long.
We officers certainly don't get paid for our efforts. We rarely receive any kind of tangible benefit. So why do we do it?
To find the answer, it's helpful to look back and remember how we wound up where we are. For some of us, we had a vision of the guild we wanted to be a part of, and we knew we'd have to build it from the ground up. For others, our guild needed us, and we volunteered to help. For me, in the earliest days of Warcraft, I was the person among my group of friends (both online and from real life) who had been playing the longest, so it just defaulted to me to acquire the charter. Obviously I had no idea what I was signing up for. We had no plans to grow into one of the largest guilds on the server. We just wanted to have a common channel to chat and a way to see who was online. Back then, being the guild leader was a piece of cake. It was largely a ceremonial position.
I also realized the past year had taken its toll. I had been putting too much time into the guild, prioritizing it over other important things in real life. There had been and still was a lot of friction between the veterans and the recruits. I had been doing my best to keep guild chat peaceable, having private conversations with all parties involved, mitigating personal disputes, and all the rest. This was on top of a rather aggressive raiding schedule, raids that often became the fuel for the arguments. I was quickly getting burnt out.
I did some soul-searching then about what I really wanted out of the game and what the guild meant to me. The game had become more than just a hobby; the guild, much more than just a common channel to chat and a way to see who was online. It was now a family, and it was in danger of collapsing under its own weight. It was too important to me to stand idle and watch it die. So I re-energized myself and swore that if the guild went down, I'd go down too, fighting it every step of the way. As you can see, it all worked out eventually, even though a number of our more drama-prone members decided to part ways. We've had some issues since then, but it's been relatively harmonious ever since.
And that is why I lead: The friends I've made in Warcraft over the past three years are too important to me to let our family break apart or wither away. It's a selfish reason, and yet what I have to do often means making sacrifices. I know now what it means to pay the price of leadership, and I'll do it gladly. Most of you who have been leading guilds for a long time probably feel the same way. Does that mean we lead because we're afraid of what might happen if we don't? Are we afraid that the person who takes our place won't be able to make those sacrifices? Are we just too self-important to risk letting someone else take the reins?
I guess it doesn't really matter, as long as we continue to have the best interests of the guild at heart. If a guild is important to us, then those interests are our interests. And our reward is the survival of what gives us joy -- even if it sometimes gives us an ulcer, too . . .
Why do you lead? Tell us about it below!
/salute
Send Scott your guild-related questions, conundrums, ideas, and suggestions at scott.andrews@weblogsinc.com. You may find your question the subject of next week's Officers' Quarters!
Filed under: Guilds, Officers' Quarters (Guild Leadership)
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Reader Comments (Page 2 of 2)
Gimmlette Dec 5th 2007 10:49AM
I'm pondering just this question after having yet another batch of drama unfolding last night as I come online. My GL moved and has been unable to get back onto the game. Although I talk to him every week and he says, every week, "I hope to be back soon," increasingly, it's looking like another month or two will go by before he returns. The guild is suffering greatly.
I'm an officer and one of the only officers who is online daily. I'm single and WOW is my hobby, after dishes and wash and cleaning, so I can afford the time sink to be on every day. That, by default, makes me the person many come to with problems, questions, concerns. It also makes me the disciplinarian when things get out of hand.
When you come on and the first thing you read in guild chat is, "Well, I think he's a leech and I would have booted his sorry a** the minute he asked that question," you know you're in for a long night. And this takes away my enjoyment of the game.
Other officers can't or won't step up and tell someone "you are out of line and it has to stop". I will. Other officers resist setting out guidelines for guild members. "They come here just to play." Even a school yard or park has rules. "You (meaning me) have to not let this stuff get to you. It's just a game." Then you (meaning them) show up and tell warring parties to take their war private. You boot the leeches. You reprimand the person who wages the insult war with ever increasingly hostile barbs. You deal with the drama queen. YOU'RE NEVER ON, I AM.
It is just a game. I have made friends with people I'd never have met anywhere else. That's the inherent problem with the system. We are humans behind an anonymous computer graphic. As such, we have our own agendas for what we want out of the game. These may or may not conflict with a group of people with whom we hang out. I believe in Dickens' "The needs of the many outweigh the needs of the one." But without one person either overtly or covertly pushing and prodding, we will never see the inside of Kara as a guild.
Thank you, Scott, for these columns and thank you to everyone who contributes comments. I have learned so much to keep me from drowning in the drama that is my guild.
Shumina Dec 6th 2007 4:27PM
I'm an officer because I was asked to be. The responsibilities are only as heavy as you want them to be, really. All pressure is self imposed.
I wanted to be an officer in my guild because the leader is a guy that has a plan that I really got behind. His is a method of organizing that I've always wanted to see succeed in the real world so I thought that I'd do what I could to help. Sure there's drama, mitigation, stagnation at times, ETC. They're all challenges that are relatively easy to overcome.
Biggest rule to reduce the stress of leadership: take a deep breath and don't think about yourself for ten seconds. Think about *why* that member is pitching a fit. Read the heated words but see the meaning behind them.
With effort, we've seen our guild grow and expand to the point that the 25-mans are nearing critical mass. With the polices in place to fairly distribute the spoils and the history we have of sticking to the official line, confusion and hurt feelings will be minimized and we'll get to see the end game. What a thrill to be partly responsible for that!
seastar Dec 15th 2007 6:29PM
Two online friends and I started a guild about 16 months ago because we had a vision of being able to enjoy playing the game in a low-drama, atmosphere with other respectful and respectable people. We now have a great guild of about 115 accounts and 250 or so toons.
Despite the number of times we were told that a guild that maintained a G-rated chat would never survive, let alone see end-game, we are now successfully farming Kara with two teams and as part of a small guild alliance, are moving in to Gruul's, Magtheridon and SSC.
I lead because I actually enjoy helping other people discover and develop their talents. I lead because I want to prove the nay-sayers wrong. I lead because I believe in the values the guild represents and because those values seem to be uncommon in the game - and shouldn't be.
Could someone else in the guild take my place? Absolutely. We have, in fact, set up systems to encourage our members to develop leadership skills of their own so that when it IS time for us to step down, others will be ready and willing.
A time will come when my world needs to move on and WoW will become a thing of the past. I hope they'll miss me - but like raising children, I also hope and believe that the guild will do just fine without me.
The friends I've made I'll take along wherever I go.