Officers' Quarters: The wrong stuff
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership.A big reason I love writing for this Web site is you, the readers. Whenever I write a column and ask you for feedback, you always provide some insightful comments. And whenever I fail to mention an important point, you guys always manage to catch it and comment on it. It's a supportive and intelligent community here, and it certainly makes my job easier!
Last week, I wrote about the "right stuff" to look for in a good officer candidate. I mentioned five traits to value in a candidate: maturity, generosity, good communication skills, emotional intelligence, and game knowledge. Necessarily, that means someone who is immature, greedy, barely literate, emotionally stunted, and a total noob would have the "wrong stuff." But, as several readers pointed out, there are other warning signs that someone will make a bad officer.
Several of you pointed out that, since the person asking the question last week actively wanted to be an officer in his guild, that should raise a red flag for his guild leader. There were many great comments about this, but Shumina summed it up best:
Being an officer is a big pain in the keister. If someone's actively seeking the position, one of two things is happening:
1) The guild is in disrepair and someone wants to do something about it in an official capacity. This means he/she is looking to overhaul the system somehow. Look for many changes or at least a push for such changes.
2) The person is looking for more esteemed position/power. This is the problem officer that will eventually splinter off to lead a competing guild and take every member as possible with him/her.
Either way, it's not a good thing when you hear about someone asking to become an officer. The other responses are correct. Look for a member that's already doing the officer job(s) and reward him/her with the official title. And then pity them. The game just became another job.
There are of course exceptions, but for the most part Shumina is correct. That's our first red-flag candidate: The Player Who Really, Really Wants to Be an Officer.
The second one I'll mention is this: The Player Who Plays for Unhealthy Amounts of Time. An "unhealthy amount" is hard to quantify, since it depends on how much free time a person actually has. But when 99% of their free time is spent in Azeroth, it should raise a red flag when you're thinking about promoting them.
Most guilds have a few of these people. In many cases, they tend to be the workhorses of the guild. They're always on and always willing to run a dungeon, a battleground, a raid, or whatever. So in that sense, they would be handy to have as an officer.
But some of them, because their entire lives revolve around the game, tend to take everything a step too far and get much too invested in what happens online. They are usually the ones who treat Arena matches as if they were truly life-and-death contests. Or who flip out in a Heroic run because someone died due to a resisted Freezing Trap. They don't do much outside of WoW, so they don't have a good perspective on what's important and what's not. A good officer has to look at the big picture sometimes, and sometimes he or she has to stop and smell the Peacebloom, too. The Player Who Plays for Unhealthy Amounts of Time can't do those things.
Our third red-flag candidate is The Player Who Shares Way Too Much Personal Information. You might have come across someone like this: Every time they're online, they start chatting in /g about some pretty personal stuff, whether it's about how they're depressed about their parents' divorce or who they're currently sleeping with. Those discussions are okay in a private setting, but when they're telling it to two dozen people (most of whom they've never met before) something is wrong. It's one thing to feel comfortable enough with your guild to share that kind of info -- it's another thing to actually go through with it and make everyone else uncomfortable.
The Player Who Shares Way Too Much Personal Information is usually someone who is out for attention, and that kind of person usually wants to be an officer for the same reason.
Finally, we have The Player Who Never Plays Sober. It can be amusing at first, but eventually that guy who shows up to every raid hammered -- and does nothing but talk about what they're drinking -- gets on everybody's nerves. They might be able to tank any boss or top the DPS charts in that state, but you really wouldn't want them negotiating a guild alliance or handling a delicate loot situation with three sheets to the wind.
Until next week, fellow officers, be wary of those who seek power!
/salute
Send Scott your guild-related questions, conundrums, ideas, and suggestions at scott.andrews@weblogsinc.com. You may find your question the subject of next week's Officers' Quarters!
Filed under: Guilds, Officers' Quarters (Guild Leadership)
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Reader Comments (Page 2 of 2)
Ktok Jan 14th 2008 6:26PM
Allow me to give another example that should be obvious… The Friend Who Turns Out To Be Completely Unstable.
I once had a good friend in my guild who was very much like a brother to me. We shared the same opinions and most of the same ideas about how to handle any given situation. I really did trust the guy, and I asked him to be an officer in the guild.
Now, I don’t know if being an officer just didn’t agree with him, or if he had a pre-existing mental imbalance that I was not aware of before the promotion, but the dude became unpredictable and rash completely at random. Little things started setting him off… for example, a couple of guild members were listing the “worst names” they’ve ever seen in an MMO, and suddenly this guy /gquits. I ask him, basically, “WTF?” and he gives some reason like we’re too “leet” for him or some crap. I talk him off the roof and all is well…
…until one day I log in, say “Hey” and he replies with “F*** OFF!”, drops guild and logs out. I track him down on our message board and, again, as I’ve done many times up to this point, ask him what the freakin’ crap is going on. I never actually got an answer on that one, but I think his desire to “cleans the world” was mentioned once or twice.
Stupid, stupid me… I once again talked him down and let him back in.
This all finally culminated in him telling our WoW guild that I had quit the game after I was playing EQ2 for a little bit (completely untrue) and taking anyone who would believe him to go form a new guild. I didn’t even know that was going on until he left the guild in EQ2 without a word, I logged into WoW to (again) ask him WTF… and saw that pretty much everyone was gone and the guild message of the day was that I was gone and they were reforming.
So, let this be a lesson to everyone. Do not be as forgiving as I was. I couldn’t see past the good times to realize my friend had become a lunatic.
Currently, we’re not really on speaking terms. I don’t hate the guy or anything, but I’ll never trust him again, and I’ll never have him in my guild again. I am reasonably sure that he has a serious chemical imbalance, so more than anything I feel sorry for him.
Spad Jan 14th 2008 7:32PM
How did that one skip past Guildwatch?
Milktub Jan 14th 2008 1:30PM
I agree that the people who ask for it may be qualified, but it's also a warning sign. Sometimes it's a great thing for an asker to be promoted, but sometimes it's a bad, bad, bad thing.
We recently got a new recruit in. Very interested, active. From the beginning he was asking about schedules, loot distribution systems, key and raid progression of members ... and then "what does it take to get promoted". In three weeks he'd shown himself to be mature, helpful, etc, so he was given normal membership:
"Hey, why can't I access the guild bank?"
"That's reserved for officers."
"F*** you - /gquit"
Daemond Jan 14th 2008 1:30PM
My personal opinion is that the article is a cautionary tale. It's basically informing the reader that, hey before you promote someone to the role of an officer, regardless of the leadership qualities they may possess, it's best to assess that person's intentions and their ability to lead with tact and perspective.
Do your homework, and yes, assess whether or not the would be officer is going to further the guild's vision and goals. One of the worst things you can do for a guild is provide a position of authority to someone who has a personal agenda that is in conflict with the guild's principles and guiding vision.
I don't think the article's author is saying, if you play a lot of WoW you are unfit to lead, but rather, if you know someone that plays WoW obsessively, then it doesn't hurt to assess wether or not they have the presence of mind to lead with tact and awareness that encompasses a broader scope than the borders of Azeroth.
Mirina Jan 14th 2008 3:15PM
I'm usually in WoW around 35+ hours a week...and I'm the GM. I also work 40+ hours a week, cook dinner daily, and make sure that if friends want to go do something that I'm available. I make sure that WoW doesn't rule my life, but I like to be available for my guildies and my officers.
Drakar Jan 14th 2008 4:24PM
OK, way too many people are using "Drak" as a name now.
There can be only one.
Kadamon Jan 15th 2008 12:36PM
Well, there are some extraordinary things that sometimes happen.
I mean, I ended up being an Officer after not even being two weeks on whim from the GM. She just promoted people at random.
Then again, she ended up leaving, no one knows why, the Armory still hasn't been updated...and now I'm the GM...but, y'know.
Thea Jan 15th 2008 1:24AM
My guild has a member who eagerly offered to take over my husband's duties when my husband quit being an officer (in the same forum post, which seemed a little hasty). This guy is a nice fellow, and has invited lots of people he's played with to join our guild, but he's far too eager and has been annoying our raid leader by talking too much in Vent during raids. No one thinks he would make a very good officer.
It's odd because I found out this weekend that some of the guild leaders are considering me for my husband's vacated position, and I was surprised to realize that I'm probably their best candidate. I feel sorry for the guy who wants to be an officer, but he's just too overeager to be seriously considered for leadership.
Ktok:
A real-life friend of my husband and one of our most seasoned players randomly uninstalled the game, reinstalled the next day, then /gquit a week later without notice and transferred servers. When my befuddled brother asked why on our forums, this friend exploded at him and ranted about things he'd been complaining about for a while (dead server, etc) but had never seemed to consider serious enough to leave over before.
Through my husband, I knew that this friend had chemical imbalances that made him occasionally act in a rash and irrational manner, but my husband didn't want this public knowledge, since this friend didn't choose to make it so. Thus the rest of our guild did NOT understand his wild moodswings or appreciate the way he left.
This friend is currently trying to get his alts reinstated in our guild. We ignored his complaining and mood swings for a long time, but the best thing for the guild, *if* we let him back in, is to safeguard the guild (and him, since he won't be forthright about his condition, and because I know that the mood swings won't stop) by letting him know that his past actions won't be tolerated in the future.
It IS hard when a good friend behaves unexpectedly badly. The best thing you can try to do is protect the guild and that friend by setting down rules about behavior and enforcing them. Excess negativity, wild moodswings, unexpected gquits, inappropriate behavior or stories -- all are signs of underlying problems with that person, and none of these things make for good officer material (honestly, it makes for bad members, but things are different when you're very close). Bad behavior should be dealt with through warnings and demotions (ie, removal of gchat access for ignoring warnings and continuing in unacceptable chat behavior). I consider it to be protecting my husband's friend from making more of an unexplainable jerk of himself.
jst8 Jan 15th 2008 10:18AM
It's hard to believe that you think that anyone who wants to be an officer shouldn't be allowed to be an officer. You talk about people who want change (which in itself could be a good thing) and people who want power, but what about people who think their skills have progressed to the point that they can take on a bigger role?
If you cut out all the people who want to be officers, all you're left with are people who wish they weren't. That can't be good.
Gessilea Jan 15th 2008 12:02PM
I don't think the point is not to promote anyone who wants to be an officer, it's to watch out for people who seem overly focused on becoming an officer. It's one thing to ask what it takes to be an officer and then go and act like a leader, and it's another thing to pursue it as if it's the end all and be all reason for being in a guild. I've known people who took it as a personal insult that they were never promoted to officer rank. They thought that officers were better than everyone else and that the rank came with a bunch of perks that they deserved because they'd been in the guild for a long time. This isn't the right attitude at all.
Milktub Jan 15th 2008 10:45AM
@14: Rafe ...
I don't mean getting a group together for grabbing a Kara key. Asking around for a group for SLabs is always appropriate.
What I mean is I'll never head over to SM to carry my GL's alt through SM. I will log onto my level-30something alt for SM/RFD/RFK or my 40something alt for Ulda, or my teensomething alt for WC.
I made two toons to 70 without runs, and I think I learned more for it.
skinny Jan 17th 2008 7:50AM
yea iv been a hardcore player 40+ hours a week on WoW but iv been without WoW since December (cuz of comp problems) and i have to say that the first few weeks were killer and now it feels good not having to deal with noobs all day long with there retarded problems .but all and all its good to take a break from the game iv learned to spend some time going out side or reading.
Peter Ellis Jan 20th 2008 3:10AM
*shrug* It depends what you're asking your officers to do. Some of the things you need to do are all about people management. Let us call these "Type 1 roles". These roles include:
Guild leader
Recruitment
Scheduling
For these roles, you need someone with good people skills who is willing to put in a lot of time outside the game. Someone who spends all their time in the game fails on the second count, and may fail on the first count as well.
However, there are other positions that require people who know the game and its mechanics inside and out. Let us call these "Type 2 roles". These include:
Raid leading
Tactical work
Class leadership in the sense of teaching people how to play better
These roles require someone intimately familiar with the game, the abilities, and so on, and thus someone that spends a lot of time in the game is a good choice.
Now, what sort of person do you want as an officer? Well, it really depends what their role will be. Some guilds only see Type 1 roles as "officer" roles, leaving everyone to chip in and do their bit for the rest. Some guilds do exactly the opposite. Some guilds have both types of roles covered by officers. And yet other guilds reject the rather simplistic division into officer / non-officer in the first place!