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2-15-2008 @ 9:42AM
I was hacked about 8 months ago. Found the keylogger and cleaned out my system. I sent Blizzard an email and it took 1 month to get my account back and everything that was on the account. Luckily, the account thief only created toons on different servers to try and sell gold, I had all my stuff back.My biggest complaint is that I lost an entire month of play time due to of course being locked out of my account at that time. I was not able to get that time back because the Blizzard rep stated very rudely that I had not played that month. I replied that I had been locked out of my account pending the investigation and he again rudely stated that I had not played that month. I then said to him that I cant play with my account locked but the situation was resolved. He then said it was my mistake to click the link and I pretty much could either keep playing or cancel my account. How was I to know it was a keylogger? I have since then made a proactive attempt educate myself about those links and what to look for but you can still get hacked and not even realize it.
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