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3-15-2008 @ 9:30AM
I got the same email and had the same reaction so I emailed but didn't call billing... yet. I got this response and I'm not sure what to make of it.The payment for the paid character transfer must be entered from scratch, for each transaction. It is likely the charges were from the credit card of the individuals that hacked your account and not your credit card. If you see these charges reflected on your statement, please address them directly with your credit card company or bank, as appropriate, in that if the charges register on your cards your card information is compromised as well. The funds may be returned through a fraud investigation if this is the case. So I emailed back asking basically... so does that mean I don't have to send a money order?? If I get a response saying that I still do. I'm giving them a call.
3-15-2008 @ 6:59PM
Presumably, they paid for the character transfer using someone else's stolen credit card info, and the actual card-holder disputed the charges.
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