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3-17-2008 @ 2:57PM
I routinely ask to skip the tells, and they contact me anyway - and frankly, I've been GM'd spammed while tanking 10+ mobs before solo in 'sheer panic oops did I pull that mode' and well, in a moment like that, I just don't want to enter chat to explain to someone the exact same thing that was already stated in my ticket... :)When I right-click a name I get an option to report spam.They need an additional set of options - maybe a sub-menu system. I need spam, name, and verbal.- that right mouse click report should at the least offer all the things that they could determine by a simple 10-second look at the chat log. I should only need a ticket for the complex ones, where they need to investigate combat logs or run a video playback (if they have that ability, guild wars does so I assume they do with their larger budget), or make a policy call, or whatever...
3-17-2008 @ 3:07PM
I completely agree that more options are needed for the right click reporting. I should not need to take the time to report language, or slurs in general channels or in battlegrounds. The fact that they make you write out a ticket for this sort of violation is rediculous.
3-17-2008 @ 3:18PM
Just wanted to add - on GMs that open chat with me when I ask not to be contacted. It's not that they do so to ask for clarifications of my ticket.It's always a 'how are you today, hope you feel well, hope this doesn' ruin your play experience' sort of thing. If I ask not to be contacted, I probably already know that I don't need the touchy feely stuff - but they contact me, and that's all that stuff is all they contact me for...Whichever GMs are assigned to Area 52, Quel'Dorai, and Cairne - if I ask not to be contacted, please don't contact me, unless my ticket was unclear.
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