Forum Post of the Day: Player tries to scam GM for epic flight training, gets shut down
I actually considered asking my boss if this post could be the first in a new series called "Stupid WoW Criminals," but honestly, I'd prefer to think that this guy is one of kind.
So, here's the deal: A young Warlock named Kiranth of the Aman'thul server (Who has since deleted his post, but you find it quoted a couple posts down from the top in the thread) came to the customer service forums, and in this thread here, claimed that he somehow lost his epic flying skill after buying it on a Monday and playing until Tuesday morning maintenance. He claimed that he'd been trying to contact the GMs for months in order to get the skill back, and that he was incredibly frustrated and about to cancel his 3 accounts if he didn't get the skill.
Luckily, the ever vigilant GMs are always willing to please, and Auryk soon chimed in with an answer to his problem.
I'll summarize what he said after the break, but you really should read it for yourself. It's amazing.
The first thing Auryk noted was that on the 16th, a Saturday, Kiranth put in his first GM ticket, claiming that he had bought the flight skill the previous Sunday and claimed to have lost it at server maintenance on Monday. He was offline when the ticket was answered, and the GM sent him an email saying they were unable to verify any gold loss. He resubmitted his ticket later that day, now having claimed to have bought it on Monday and lost it at server maintenance on Tuesday (perhaps realizing the mistake of his first ticket). Once again, he was offline when the ticket was answered, and once again, he was told in an email that they could not find any record of any missing gold.
Now for his third ticket, on the 17th, he claims to have borrowed most of the 5k gold, which was obviously why they couldn't find the gold. Once again, he was offline when the ticket was answered, and an email was sent asking him for clarification as to the timeframe of all of this (which is understandable: first it was on Sunday, then it was on Monday, and either way he somehow felt the need to wait almost a week before petitioning... I know I'd be confused too!).
Finally, 12 hours after ticket 3, Kiranth submitted a fourth ticket. This time, he was actually online for the answer, and the GM told him straight up that as they couldn't find any record of him buying the skill, so they'd be unable to reimburse him. About half a month later, on the 6th of March, Kiranth once again tried to contact a GM about getting epic flight, and the GM once again told him they'd be unable to reimburse him.
Now, apparently, over a month after this last ticket, and around a month and a half after the initial ticket, on approximately the 10th of April, he felt it needful to come directly to the Customer Service Forum and bring up the issue again. So, ever willing to help, Auryk dug deeper.
First of all, it seems on the 11th of February, he had zoned into Outland with about 149 gold to his name. After picking up some money from the selling of some Primal Waters, he made the purchase of a Red Riding Nether Ray, which, while an epic mount, does someone no good without the skill to ride it. At this point, he logged out with only about 14 gold to his name. At no time within a few days of this purchase, said Auryk, was there any indication that he had anywhere near the 5000 gold needed to purchase epic flight.
For the final nail in the coffin, Auryk dug into the chat logs. It turns out that, on the 1st of March (about half a month after he'd sent in most of the petitions and 5 days before he sent in his last petition), Kiranth apparently said in guild chat that he "[couldn't] wait for the faster mount" because he "just [needed] the skill [because he] already [had] Red Riding Nether Ray."
In conclusion, said Auryk, trying to defraud a GM is an actionable account offense, Kiranth should watch himself, issue closed.
So, there's two major things you can take away from this post, I'd say.
First, attempting to trick Blizzard into giving you free gold is not going to go very well, especially if you try to do it on a public forum, and especially if you are going to spread it out over the course of multiple months. They have access to more logs that you realize, and they won't hesitate to use them, nor will many petitions spread over many months make them lose focus or forget what's going on.
Secondly, they have access to more logs than you realize, and they won't hesitate to use them. They were able to dig into the actual guild chat logs of Kiranth's guild in order to find incriminating evidence against him. If you ever thought what you said in guild chat or a private channel was completely, well, private, you might want to think twice. Mind you, I generally trust that Blizzard doesn't have a crack team of GMs poring over every single word spoken inside the game, and that they only specifically read most stuff if there's a complaint about it, but the possibility of being "overheard" is still there. The game's Terms of Use specifically give Blizzard the right to monitor and record all chat without your specific knowledge or consent, and since agreeing to the Terms of Use is required for playing the game, you've already technically agreed to it.
So, my children, take these lessons away from tale of poor Kiranth, and may you get your epic flight training the legitimate way, and not become the laughing stock of the Customer Service Forums. Because, seriously, it's not like it's hard to earn gold anymore.
Filed under: Analysis / Opinion, Cheats, Blizzard, Humor, Making money, Mounts, Forums
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Reader Comments (Page 4 of 5)
Amanda Apr 14th 2008 8:22PM
When I'm pissed at something I type really fast and my keyboard can't keep up and imlodes on itself, not that I care cause I'm just trying to get a message out...
I tripple posted cause I read more of the GM's responce, and there is no edit button here. And the 'reply' button never works for me.
And, grammar has nothing to do with tripple posting or swearing. And, swearing doesn't make you look cool, it's a way of venting frustration through words.
Would you prefer that I type in all caps with leet speak and an excessive amount !, 1, @, and 2s?
Xiphus Apr 14th 2008 8:40PM
Think of that as public shaming. If the scammer tries to scam again and again despite Blizzard already giving him a hint that they know exactly what he is up to, all the privacy courtesies are out of the window if that is all it takes to get him to keep his tongue back in his mouth and go and earn gold like everyone else.
onetrueping Apr 15th 2008 12:54AM
Not to mention the fact that the idiot started the whole business by airing his dirty laundry in public in the first place, essentially making Blizzard look bad at the same time. The post by the GM not only showed what was REALLY going on, in detail, it also showed everyone else what kind of info they have access to, and that they are not afraid to use it.
Essentially, he was made an example of for having more balls than brains.
Verit Apr 15th 2008 1:32AM
My guess is they use some event based logging system - every event is logged to a database - they probably have the ability to replay encounters as well.
Only reason I know anything about this is I work for a company that runs conference software - which has a similar client/server model. They can replay conferences - do all kinds of fun logging.
chrissedoff Apr 15th 2008 2:56AM
sad to see they apparently only investigate the logs to bust troublemakers.
too bad they don't go to so much trouble to help out people who've had their accounts hacked.
Kester Apr 15th 2008 5:47AM
Well, there has been a comment earlier in this thread by somebody who had all his stuff restored after a hack and after I was scammed by somebody claiming they'd craft me something and then just logging I reported and got all the mats back (I wasn't expecting that, I was just wanting the guy to get in trouble).
I've never got myself hacked before so I don't know about that side of things but my experience and what I've heard suggests that they *do* put effort in. I suspect that the cases where they don't manage to restore somebody's stuff is caused by something other than "not enough effort".
Todd Apr 18th 2008 11:09AM
Heres Your Sign
What A moron
Tetelestia Apr 15th 2008 7:15AM
His guild chat bit is funny, how skewed of a perspective is that? Have mount, ALL he needs is the skill? (cough that costs 5k gold)
So many terrific analogies can be made for that.
Zuldritch Apr 15th 2008 7:53AM
Actually, he chose to bring the issue into the public spotlight, not the Game Master. I suspect there are a LOT more "lies" by players to Game Masters than we know of. Blizzard just isn't in the habit of making fun of their customers.
If you don't want the whole world to know you were lying, don't post on a forum that the whole can read. Blizzard also has their integrity to protect here, the player publicly claimed that Blizzard provided sub-standard service in regards to his issue, when in fact the story was quite different.
con-man Apr 15th 2008 8:06AM
ok everyone check out his armory profile: http://www.wowarmory.com/character-sheet.xml?r=Aman%27Thul&n=Kiranth
Bandage spec ftw? Maybe he was stacking mp5 in anticipation of the lifetap nerf?
Calminaion Apr 15th 2008 8:41AM
Reminds me of the guy who tried to scam a GM in giving him spellfire tailoring ... claiming he lost his 375 tailoring after a weekly maintenance reboot.
Turns out he'd actually dropped tailoring for mining, then realised he couldn't wear his spellfire stuff, after which he ticketed a GM to get it back .... they said ... "No ... your bad".
A month later he tried to pass the story off that his tailoring just "Disappeared", and he wanted it back.
A quick look at the ticket history told the GM handling the query exactly what the problem was ;-)
PWNED indeed ;-)
Moral of the story ... don't ticket a GM with details that totally contradict the details of a previous ticket.
ps. I don't remember the details, but it was a forum post of the day some time ago ...
Calminaion Apr 15th 2008 9:00AM
Here's the link : http://www.wowinsider.com/2007/06/19/forum-post-of-the-day-blizzard-smackdown/
Calminaion Apr 15th 2008 8:43AM
Reminds me of the guy who tried to scam a GM in giving him spellfire tailoring ... claiming he lost his 375 tailoring after a weekly maintenance reboot.
Turns out he'd actually dropped tailoring for mining, then realised he couldn't wear his spellfire stuff, after which he ticketed a GM to get it back .... they said ... "No ... your bad".
A month later he tried to pass the story off that his tailoring just "Disappeared", and he wanted it back.
A quick look at the ticket history told the GM handling the query exactly what the problem was ;-)
PWNED indeed ;-)
Moral of the story ... don't ticket a GM with details that totally contradict the details of a previous ticket.
ps. I don't remember the details, but it was a forum post of the day some time ago ...
Calminaion Apr 15th 2008 8:44AM
Ugh, sorry 'bout the double comment !!
Shadowink Apr 15th 2008 11:04AM
OMG !!!
the best owned ... EVER.
/clap =O.
Charlie Apr 15th 2008 12:53PM
/popcorn
lol.
And i might want to tell my guildmates about this. Somebody in my guild (who im actually about to leave, cause they are all ninjas like this), told someone he would do the executioner enchant for him, and then just took his mats. He then proceeded to brag about it in Gchat.
I haven't signed on since the incident, i should go check up with him on that.
Theserene Apr 15th 2008 1:03PM
Where the heck are you getting that TB figure from? Not from real computer science calculations that's fer sure.
theremover Apr 15th 2008 2:15PM
I'm surprised the GM wasn't called out for privacy violations.
They always say they can't tell you what they're doing when people say disturbing offending things to you in game, but they can broadcast stuff about some kid on the forums?
Jory Earl Apr 16th 2008 8:17AM
I was level 30-something and had been fishing in booty bay. I right-clicked on my pole arm (gotten as reward from BG) and instead of swapping polearm for fishing pole, my polearm disappeared.
I did everything to try and fix this issue, including clearing my cache and reboot (I was new to the game) and I finally contacted a GM.
They answered and told me "tough luck kid, you vendored it".
I told them no way, I did not even see a vendor all day.. But he offered to "poof it back in my mail" and I'd have to pay the gold for it as it was COD.
I was glad to get such a nice weapon back but also offended that I was treated as someone who had down wrong.
Now, since I know there is a random glitch in this, I will just visit the nearest vendor and retrieve my lost article.
My point is though, I did nothing wrong but was made to pay for my own weapon.
Definately left a bad taste in my mouth.
Matt B Apr 19th 2008 8:11PM
Wait, I'm confused. How many logs do they have access to, and what is their policy on using them?