Authenticator fails, removed from account without user's permission

Reader Comments (Page 1 of 1)

7-24-2008 @ 5:19PM

npm said...

I'd say there are 3 likely scenarios.

1) The user was tricked out of her info that was used to remove the authenticator via social engineering.

2) The blizzard employee didn't follow proper procedures.

3) Someone inside Blizzard is hacking.

Either way it seems quite likely that Blizzard can track down #2 or #3 and handle it.

I agree it'd be neat if WoW Insider could do a little investigative reporting on this. Go interview someone at Blizzard. WI is highly read, I'd think this would be a wonderful opportunity to communicate with the public on this matter.

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