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7-24-2008 @ 10:50PM
Why would you want to remove the Authenticator from your account anyway? Shouldn't that be the first question the Blizzard rep asks? This person did order the Authenticator for a reason, and that's security so why take it off?There is no real logical reason for doing so. I guess if you lose it you need to remove it for a short time, but even then if you lose it im sure Blizzard can do something for you without gimping playtime by having to wait for shipping etc. Any other reason I may not be thinking of atm?
7-25-2008 @ 12:00AM
could be any number of reasons.1. the authenticator stopped working all of a sudden.2. it was broken by the user (dropped, stepped on, sent through the washer)3. the authenticator was out of sync with the blizzard servers preventing the user from logging on to his/her account.those reasons are reason enough for a blizzard rep to remove an authenticator from the account if asked to by the account holder or someone posing as the account holder.
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