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8-13-2008 @ 4:31PM
blizzcon whiners...shake the sand from your collective craws. When Blizzard learns Mind Reading (rank 1) and can gauge that thousands and thousands of rabid fanboys would be spamming F5 (and most of those people were probably buying extra tickets with gift cards to resell anyways), then you can complain about their 'epic failures'. As a whole, Blizzard is doing a damn good job. It's not an accident that WoW is, by far, the most popular MMO out there and will be for some time. Wrath will only add to that. When Blizzcon '09 rolls around and they have the exact same problems with ticket sales, then folks will have a right to complain. Otherwise, call the airlines and hotels (if you were dumb enough to book months before the tickets even went on sale) and get a refund, if you can't...well, Anaheim is pretty nice in the fall, have a safe trip.
8-13-2008 @ 4:44PM
You contradict yourself, sir. You said in your first post that Blizzard couldn't have foreseen that this year's ticket sales would be much different from last year's (having the ticket sales gone on for up to a week after they originally went on sale), yet you mock the people who thought to book hotels and flights in advance, most likely assuming the same thing. The truth of the matter is, Blizzard is a fantastic company and you're right, there's a reason why WOW is so loved and has gained as many players and fans as it has. But, if you're going to be fair and objective about the situation, then Blizzard did do a poor job of handling this year's ticket sales. As someone who's never even attended BlizzCon or attempted to, I'm not saying this because I'm upset or frustrated about missing out. I'm just being objective and unemotional about the situation. The people who worked so hard to get tickets, as the writer of the article stated, are most likely some of Blizzards most hardcore fans. And, I wouldn't blame them for being disappointed and frustrated with the fact that the ticket sale situation was a bit of a debacle.
8-13-2008 @ 4:53PM
Actually, this happened to a less serious degree last year too. I remember the ticket sales being a bit flaky then. The difference is simply that between then and now they've announced a major expansion for WoW and started the beta for it and they've announced D3, a huge deal to some. To all of the people saying that WoWInsider shouldn't complain because this isn't people dying of hunger etc... no, it's not. But this is a WoW site. Of COURSE they'll talk about WoW here. The idea that no one should ever complain about anything unless it's vast human suffering is silly. People get annoyed at all kinds of stuff, big and little and that's perfectly fine as long as they keep it in perspective. But to come to a WoW site and then, er, complain about reading a Blizzard problem... well, do you see both the irony and the hypocrisy?
8-13-2008 @ 5:17PM
Tulipblossom, the issue is that the article, once again, ASSUMES (as in the case of the authenticator entries) that they know the source of problems without actually citing sources or even showing related professional insights into the process behind the scenes. Schramm says the site wasn't optimized beforehand without knowing for certain that wasn't the case... this more than likely (and I'm speaking from decades of ecommerce experience here) an issue of not anticipating the server load properly and little more. All of the points about poor communication, bad planning at anticipating the excitement, etc. are all valid. Making claims about their design and development and qa process is not.
8-13-2008 @ 5:53PM
LUL "Mind Reading (rank 1)"!!! You made a funny (rank bazillion!!).
I see where you're coming from, Dan. I can understand that, for sure.
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