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10-09-2008 @ 3:31AM
I have to agree with Yada on this one. Also, the article and the comments from other players keep misusing the word ‘ban.’ When you get caught doing something stupid and they kick you out of the game for 72 hours that’s called a suspension, not a ban. When you clicked on a link and got a keylogger on your computer and they prevent that account from accessing the game, they didn’t ban you. They shut your account down so that you can make sure it is secure. If they have enough reason to suspect that someone else is accessing your account, why should they let that person have access? Do you really want some gold farmer to have access to an account for a week while the owner of that account is out of town or hasn’t logged in for a while, or maybe can’t log on because the hijackers also changed the email address so the original owner can’t regain access to it?And speaking of hijacked accounts, I laugh when people say “My account got hacked.” No, your account didn’t get hacked; your computer got hacked because you were stupid and clicked on a link you shouldn’t have. Why does that matter? Because to people who may not realize what actually happened they’ll blame Blizzard and then they feel entitled to have everything restored. It’s not Blizzard’s fault. It’s yours.Sill, Blizzard does take the time to restore as many items as they can. Not many other companies do that; when your account gets hijacked they say “Sorry,” and lock the account. Case closed. Sucks for you.Using the correct words is important because the words you choose can completely change the tone of the conversation. “Ban” is much more dramatic and final than “suspension.”Getting back to the issue at hand though, it seems silly to jump to conclusions about corruption so put the tinfoil hats back on the shelves people. It’s Blizzard’s game and I’m sure they have more information than you could fathom about what players are doing in it. You want their policies and procedures to be more transparent? All that would do is cause more problems because then people know how to skirt the rules. While I would love to say that having full information about Blizzard’s policies might help prevent players from breaking them by mistake, it’s much more likely that people would just find more ways to abuse them. Look at some of the stupid crap that players do now. Blizzard has to maintain the integrity of their game and they’re doing it the best way they see fit.Do they make mistakes? I’m sure they do. They’re human. That’s why they have ways for you to contest any actions taken on your account. It may be frustrating to be one of those people caught by a mistake when you might not have access to all the information, but from what I’ve seen on the Customer Service Forums it’s not uncommon at all for Blizzard to correct their mistakes and for the GMs there to apologize for it (including cases of win trading that proved to be false).When it comes down to it, if you really think that they’re corrupt or that their methods are wrong, stop giving them money. I’m not trying to say “if you don’t like it, quit” but seriously, what is the best way to show them that you’re not happy with their service? Stop paying them for it.In the meantime, take this story with a grain of salt and try and look at all the conflicting stories you hear about things like this. Read the CS forums for a while and you’ll see twenty posts about “Why don’t you do anything about win traders/afk exploiters????” and then a few weeks later you’ll see twenty posts about “Why are all my marks/honor/pvp items missing?” Or “Why don’t you do anything about cursing?” followed immediately with a post from someone saying “Why was I banned for saying the f word?” (misusing the word “ban” again, naturally)We’ll never have the full story because we’ll never have Blizzard’s side of it other than “This suspension will be upheld” which means that after further review of all the information they have, they still think they’re right. I, personally, am fine with the fact that they don’t disclose all the information in these cases because I don’t think that would help anyone other than those who are looking to break the rules. Sure there will be mistakes, and those mistakes get attention because they post on the forums, or on fan sites. You’ll also see Blizzard GMs posting on the forums saying “Yeah that was a mistake. The suspension is lifted and the mark on your record removed.” What you don’t see are posts from the 10 million other players saying “Everything’s cool” because they’re too busy playing the game and enjoying it.But I guess there will always be people who look at one example and say “Corruption! Incompetence!” because those make for better headlines. Yay sensationalism!
10-09-2008 @ 5:42AM
@Spider Omg, please keep it a bit shorter. I'm sure theres a point in there, but thats just too much. And Yada, there is no shame in questioning Blizzard, you crazy fanboi you. Raising questions is never wrong. I mean come on, why on earth would you get mad at someone for assuming that people has been wrongfully banned or suspended? Are you against a fair trials in real life too? It happens, people make mistakes.
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