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10-24-2008 @ 2:16PM
It's not a matter of my 50 cents, it's a matter of them accepting that they're not providing a minimum level of service to be considered acceptable for their own standards. When they don't offer a refund for a day when an entire server was unable to log into the game, as is what happened to my server the Tuesday before last, they are saying they find that to be an acceptable level of service provided.All in all, the recent events with extended downtime for the 3.0.2 patch and almost complete unplayability during prime time hours for my own and several other servers is displaying a marked lack of standards on Blizzard's part. Blizzard's name in the community is one of high standards, a company who will repeatedly blow off release dates in favor of releasing as close to perfect of a product as they are able. This recent spate of issues may be indicative of what we can expect from the new Activision/Blizzard, as well as a reduced show of accepting any kind penalty to themselves when they do transgress their usual standards.
10-24-2008 @ 2:43PM
With all of the major things going on right now (holiday events, 3.0.2, Wrath in ~3 weeks) I'd say the level of service they've provided is more than acceptable. In a perfect world they'd be able to do all of these things with no impact on the players, but there's a big difference between acceptable and perfect. If you really can't tolerate occasional downtime and quirks even around the time of a major content patch and expansion being released then you simply should not be playing MMOs. Go buy a single player RPG, preferably one that's been out for a year or two so they've had time to work all the bugs out.
10-24-2008 @ 3:28PM
"This recent spate of issues may be indicative of what we can expect from the new Activision/Blizzard"No, but it may be indicative of the excuse people will use whenever they feel like complaining about the state of affairs. According to official sources, Activision has had ZERO IMPACT on Blizzard operations. By any reasonable measure, Blizzard runs incredibly stable servers. They just patched hundreds upon hundreds of servers and millions of clients with a 1GB+ patch. Most realms experienced some minor instability in the week following the patch, but most realms have been fairly stable. A few realms have had extended problems and are being worked on.Activision would have to be complete morons to interfere with Blizzard. They know Blizzard is a cash cow. They know World of Warcraft is the latest goose laying golden eggs for Blizzard. Why exactly would they interfere?
10-24-2008 @ 4:05PM
Out of the 365 days you play this game 3-4 days they are having a hard time transitioning to the new expansion and all the sudden you dont get a minimum of service.Right.
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