This is a great quest as far as the absorption in the game. If we as players find ourselves in the situation our character faces we will be uncomfortable. We seem to forget sometimes that killing and war have meaning, and would make most of us uncomfortable. Killing seems to us so natural in the game (and perhaps to our characters as well) that we don't often think what that would really be like.
The helplessness that our character might feel when he is faced with his superior's reaction (Agmar) might also be a characteristic of the feelings war invokes.
Feelings in my opinion is what creates absorption, rather than fancy graphic. Emotional involvement is what makes the game "real."
I think this quest is great. If it makes the player pause, empathize with the character, with what war is like and so forth, then blizzard have achieved their goal of building a "world." Being a part of the world and a human is inherently uncomfortable. why would it be different in WORLD of warcraft? And if it is a world, there is nothing wrong with making the player's experience more complex, and yes even uncomfortable.
Some would say "well it is just a game." Well if it really has no meaning to an individual other than a game, this quest might not make that indvidual uncomfortable. However I would argue that Blizzards sucsees is BECOSE Azaroth feels more than a game, and more than just simple entrtainment.

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