15 Minutes of Fame: Tanking with a panic button
15 Minutes of Fame is our look at World of Warcraft players of all shapes and sizes – from the renowned to the relatively anonymous, the remarkable to the player next door. Tip us off to players you'd like to hear more about.It's always fun to indulge in WoW talk with fellow players, but our favorite interviews for 15 Minutes of Fame happen with people for whom WoW opens doors – whether as fun and frothy as indulging another hobby by crafting a replica of Booty Bay entirely out of Legos or as meaningful as being able to game in a non-threatening, non-judgmental atmosphere among like-minded friends.
This week's featured player exemplifies the power of WoW to energize and empower people's lives. MMOs can make wonderful outlets for disabled players, who find online camaraderie and 24-hour access amenable to their unique needs. Kalzedhan Hurenfal of Feathermoon-A US not only games "around" his limitations but in fact focuses his crosshairs dead on them: he's a tank with a diagnosed panic disorder.
Kalzedhan suffers from a handful of debilitating mental disorders that keep him socially paralyzed, homebound and unable to function in a productive work environment. Yet through WoW, Kalzedhan not only has been able to re-engage in relationships and personal achievements – he does it in the hotseat as a tanking Warrior.

Main character Kalzedhan Hurenfal, Dwarf Prot Warrior
Alt Tirrala, Gnome Frost Mage
Server Feathermoon
WoW player since March 3, 2005
15 Minutes of Fame: So Kalzedhan, we understand you're faced with a small host of mental difficulties. What conditions have you been diagnosed with?
Kalzedhan: I suffer from several mental illnesses, to varying degrees. I have bipolar disorder, panic disorder, generalized anxiety disorder, social phobia, post traumatic stress disorder and mild obsessive-compulsive disorder. I also have back problems that make it difficult for me to stand or walk for long periods of time. Basically, it boils down to being difficult to go to unfamiliar places or be around crowds of unfamiliar people, as well as having sleep and depression difficulties.
With those kinds of limitations, are you able to work or go to school?
I am unable to work and spend a majority of my time gaming -- sometimes up to 14 hours a day, but usually between six to 12 hours a day. I also run a pen-and-paper RPG called Harnmaster once a week or so.
Tanking is generally considered a fairly stressful position. How on earth did you evolve into this spot?
Well, first of all, Order of Twilight raids but isn't what I would call a "raiding guild". We are much more relaxed than most raiding guilds seem to be. How did I become a tank? Well, before I even bought WoW, I talked extensively with the guild master, Zanriel, and asked him what we needed. He said that we were short on tanks -- so a tank I became.
I like tanking, but I also love the other classes as well. I currently have one character of every class and one of every race on my Feathermoon account. If they ever release a new class or race, they better give me some new slots. I don't know how I could choose to delete one.
Many tanks have a hard time staying focused, calm and level-headed during encounters. What's your method of managing the chaos?
I focus on one thing at a time. If I am supposed to be keeping the aggro of a specific mob, my focus is there. If the DPS pulls it off me, I will try to get it back, but getting it yanked from me is not my fault if I am doing my job properly. I don't worry about what everyone else is doing. I trust that my other raid members are doing their job.
I keep an eye on my health bar, but I trust that even if it gets low, the healers are on top of it. I might pop a Shield Wall or Last Stand if it really gets down there -- but it doesn't come to that too often. There is a saying, "If the tank dies, it is the healer's fault; if the healer dies, it's the tank's fault; if the DPS dies, it's their own danged fault." I also use a lot of mods. I currently have 102 mods (plus their modules) installed. The mods help keep me aware of when I gain/lose aggro, what events are upcoming in the raid, where things are, etc.
Do any of your mental and emotional characteristics actually help you be a better tank?
My OCD I think does. I am obsessive about keeping my mods up to date and finding good mods, keeping my gear repaired, keeping stocked up on food, reagents, etc. I am usually fairly well prepared before the raid starts. I am also able to keep my focus and block out the extra stuff that can distract some people.
Do you have any tricks or routines to keep your anxieties from overwhelming you during a raid?
First, I joined a very relaxed guild. If we wipe, no one screams or swears at someone about how they caused a wipe. Drama is kept to a minimum. We like to work with our members, teaching them how to raid and going at the pace that everyone can keep up with. No, we aren't one of those guilds that hit Black Temple before the nerf. The experienced raid team had Karazhan on farm status and was venturing into Zul'Aman. The novice raid team was clearing Kara almost regularly. But that was about the extent of it.
Secondly, if things get a bit stressful, I practice my breathing exercises, take a drink of water. Maybe, I ask the raid to take a short break, or I might take an anti-anxiety med. If it gets too bad, I will let people know and see if we can find a replacement. I also have a very supportive wife (who I introduced to WoW), and she provides me with a lot of help when I need it.
What does online gaming allow you to do that you might not feel able to do or comfortable with in non-virtual space?
Interact with people, help people, accomplish things. With my disabilities, I am unable to work. Most people don't realize just how much of our sense self-worth is tied into our jobs. When people meet, one of the first questions someone will ask you is, "So what do you do for a living?" Answering "nothing" makes you feel like a complete failure in life.
But with being an officer in WoW, I can feel that I am doing something. I am helping out other players, coming up with guild event ideas, getting those achievements, etc. So I get a sense of accomplishment from WoW that I lack by being stuck at home most of the time.
How has playing WoW affected your life? What aspects of your life are better because you play WoW?
Because of my anxieties, I am cut off from people, so WoW helps me connect with other people. I can chat, make friendships, meet people from other countries, etc. It really help me not to feel so isolated. Isolation just makes depression even worse. I used to be very social and loved to talk to new people. I loved to debate -- religion, politics, etc. But my anxiety doesn't allow me to do that like I used to. At least in WoW, I can get a sense of being out among people while still being in my "safety zone."
Are there any situations in game that you specifically avoid?
Drama. The anxiety produced by extended or intense drama can trigger a panic attack. Thankfully, our guild is very low drama, and if I join a PUG that starts producing more drama than I can handle, I say goodbye and drop.

Yes, I am under the care of a doctor. I see a couple of them regularly. One of them has no clue about what WoW even is, but the other feels that WoW is good for me. She sometimes worries about just how much time I spend on it but overall is pleased that I am socializing.
Tell us about a time in game that was very difficult for you, based on your mental difficulties. What happened, and how did you handle things?
Well, quite a while back there was some major guild drama that resulted in some of our members and officers splitting off into another Guild. I had my own strong feelings about what was going on at the time, and I could see both sides of the issue. As things built, I found myself either not logging on as much, or soloing a lot more and just trying to avoid the situation as best as I could. The stress of it got to the point that I considered leaving the guild and seeking another guild. I even talked with my wife about whether I should continue playing WoW.
But we got through it. Things settled back down and I continued on with my guild. I am so grateful for the support of my wife during that time. It was a very rough patch. That is probably part of that led to my burnout several months later, when I didn't log on hardly at all for about three months.
What other games do you enjoy?
Other gaming interests: Oblivion, Fallout 3 (as soon as I can afford it), Civilization IV, The Sims 2, regular pen-and-paper RPGs like HarnMaster (I used to own a pen-and-paper game store).
Any advice for other gamers with any of the conditions you have?
For readers with anxiety or depression, there are guilds out there that aren't full of daily or even weekly drama. You just have to look for them. For those without this sort of severely limiting disability, remember that while this is a game and should be treated as such, it can also be fairly important to people for reasons that you are unaware of. Try to treat others with respect and give others the benefit of the doubt.
Filed under: Features, Raiding, Interviews, 15 Minutes of Fame






Reader Comments (Page 1 of 6)
massuhmassuh Nov 25th 2008 2:09PM
i too suffer from a dibilitating panic disorder. this was a refreshing read!
Shaun Nov 25th 2008 2:11PM
Wow, I really love reading stories about gaming or warcraft in particular that show it in a positive light. Often you'll see or hear a story about someone who collapsed during a binge of gaming or is ruining their life by playing 18 hours a day and not supporting their four children and wife. But this story really shows how games are a positive force and give players that needed feeling of accomplishment and success. There was a time when I was depressed, unemployed, and isolated and only had a handful of single-player games, all of which I'd beaten, to occupy my time. Warcraft would have helped me out a lot then :)
bedamd Dec 16th 2008 3:13PM
what a hart warming story i wish him all the best from another tanker here
Razelore Nov 25th 2008 2:23PM
Thanks for putting this up. I have quite a few disabled friends whose lives have been greatly enhanced through multiplayer games and it's great to see something like this rather than the typical games and gamers are bad articles that pop up so often.
Rylka Nov 25th 2008 2:24PM
Thank you for sharing with us. I know someone close to me for whom WOW means as much to them and for many of the same reasons as it does to you. Your story rang so true, right down to the former guild drama and the reactions to it. I am thankful that my friend and I are in such a good guild. It really helps to make WOW the supportive outreaching experience it can be.
Again, thanks for sharing your story with us and for speaking for the many with situations and love of the game like yours. The more people understand that "just a game" can mean and help a lot to many people, the better our online community can become.
Adidas Nov 25th 2008 2:26PM
Wow. That was a great interview. It really touched home because he sounds like he had it worse than I ever had. I had a few of his issues and one of the hardest parts to deal with is not that you the issues its people not being to understand you when it doesnt make any sense to someone whos not going through it.
Is there any way to email the bloggers? I tried looking it up by I dont see a way to contact. Anyways, I really wanted to get this guy a copy of Fallout for him and I was wondering how we could make that happen. Get back to me Lisa.
Lisa Poisso Nov 25th 2008 2:31PM
Adidas, I will forward your comment directly to Kalzedhan. Thanks for reading, and thanks for connecting!
zurkka Nov 25th 2008 2:53PM
great ideia! he could make a paypal acc or something like that, this way i could help too
wow is a great game for a lot of reasons, this is one of them, /cheers to you Kalzedhan, and to your wife too, it's real rare to see a wife that sees wow as a good thing
JR Nov 25th 2008 5:22PM
Ok, I can see your good intentions there, but if you are trying to give charity money to this guy, you are missing the point. He doesn't need our pity, he's doing fine.
Tom Nov 25th 2008 2:36PM
Nice interview. It's good to hear that WoW offers such a good outlet.
I'm kind of wondering if WoW is helping this person, and not acting as an enabler. If you have social disorders that hamper you're ability to work, eventually they'll hamper ability to eat. You have to learn to deal with people so you can interact to some extent.
I assume this person lives at home; at some point these problems will have to be faced and dealt with so he/she can get a job.
Hopefully you're in professional help. Best of luck to u and happy raiding :)
Sharkhunt Nov 25th 2008 2:58PM
Well said.
Nice to hear that someone is able to rise above their limitations online, if no where else. That said, readers should be aware that not everyone they meet with anxiety disorders are as disabled by them as this individual currently is. Many are able to live a productive life eventually through the help of therapy, coping techniques, and medication.
I say this not as an insult to the player mentioned, but just to avoid seeing readers come away from this article with a stereotype that all people with an anxiety disorder are unable to work or find other things in their life to feel good about.
Best of luck to the player, and please continue to seek professional help with the goal of making all of your life as rich as possible. Its great that you are able to get a sense of accomplishment from your involvement in WOW, but don't let the lure of the game steal time that could be spent developing ways to develop your potential outside of it.
Daelda Nov 25th 2008 2:56PM
Hi Tom,
This is Kalzedhan. I do try to get out of the house as often as I can. I am legally disabled and am being seen regularly by a couple of doctors and am on medications. I was tanking classes medical terminology and business administration a few years ago - but I had a major panic setback out of the blue and was unable to complete the course. Recently I did own a game store, but that went under after three years. I babysit for a friend when she needs me (19 month old), but her husband is out of work, so he watches the kid while he is looking for work. I am currently looking for work that I can do, that isn't stressful and can work with my other disabilities. In the meantime, I try to do as much of the housework as I can.
Thank you to everyone who has given me such a positive response! I am...stunned and pleasantly overwhelmed by all the positive comments I have read so far. This has made my day!
Cosmicllama Nov 26th 2008 11:10AM
You're making a grand assumption that he needs to work in the first place. He's married, and it follows that perhaps she's the bread winner in the family.
It's considered acceptable for a man to support a disabled wife, but the reverse situation is usually thought of as "incorrect".
He used to own his own business (RPG game shop). His disorder now prevents him from doing anything outside. There is no logic to it, there is almost nothing that can be done to fix it. "Normal" people cannot understand panic disorders, so assuming that he just needs to fix it so he can "go get a job" is short sighted and a tad ignorant.
It's obvious they are doing fine as an economic unit. They can afford a computer that can play WoW and an XBox + TV and Internet. On a World scale, that's a pretty high standard of life.
Tom Nov 26th 2008 12:44PM
I didn't read the article as well as I should have, so I didn't realize he was married. I'm well aware that woman can make money and support a family.
I know I'm ignorant and short sighted, but I'm well aware that mental disorders can't just be "fixed". I simple mentioned a hope that he was in professional help. Kalez writes that he is, and I get a very positive feeling by his comment.
Xbox+tv+WoW may be rich by world standards, but it doesn't tell me much by U.S. standards, which is where I assume he lives.
I was just just making a devils advocate observation about MMO games being a substitue for RL social interaction. No need to make such defensive comments.
Bishna Nov 25th 2008 9:31PM
Its nice to know that others with conditions similar to my own (severe OCD involving social situations) are using games like WoW as a way to be social with other people. I even use WoW as a platform for my Cognitive behavioral therapy (CBT) sometimes.
Glazwald Nov 25th 2008 2:43PM
I applaud him for his honesty, stuff like that is not easy to admit to, but really, it sounds like he is using his disability as an excuse to play video games all day.
Nikoss Nov 25th 2008 2:49PM
This is exactly what I meant by people do not understand.
Glazwald Nov 25th 2008 2:57PM
yeah, i expected some sort of self-righteous comment like "you don't understand", but I got news for you, I understand alot more than you think. He's not the only one dealing with mental disorders that make it hard for him to get out of the house.
Kae Nov 25th 2008 4:37PM
Hi there - I can understand your perspective, but this guy's wife supports him. I can only assume that at some point, if he were capable of getting outside, she would be the first one to encourage him.
My mother is physically disabled, and struggles with a lot of things. Her choices are to lay in bed or sit in a chair (when she is physically able to). Believe me - being trapped inside your home might be fun for the first week - maybe three. But nobody gets fulfillment or would prefer to stay inside their home, separated from all RL social interaction if they could choose otherwise.
For people with disabilities, I think WoW can be a great thing. When possible, I do think efforts should be made to not be so dependent on it - but when it's that or starting at a TV screen, I'd rather someone do something that makes them think, interact, and socialize.
Sayce Nov 25th 2008 7:28PM
@ Glazwald
I believe the self-righteousness starts when you make the following assumption "it sounds like he is using his disability as an excuse to play video games all day."
Just because you "understand" mental disablities doesn't mean you're in this individual's position or have the ability to discern whether this is a crutch, keeping him from getting better, or a life-preserver, keeping him from getting worse.
So if you don't want to be called out on it, don't throw out such broad, self-righteous assumptions.
I applaud Kalzedhan for his honesty and being willing to share with all of us. Best of luck man.