how are they 'both' wrong?

the buyer might have been wrong and/or naive in the first place, but he made the effort to correct HIS mistake by offering to tip the blacksmither for taking the time to hearth, etc, whereas the blacksmither didnt do his research on his stuff and just TOOK the money and gloated over it.

The customer made a mistake, in that sense he is wrong. However, what he did was not morally wrong, unlike what the BS did.

"Video game drama"

Oh yes, every single player in WoW is actually a farming bot without feelings and brains of their own.

This is a SOCIAL game. In this game, you interact with PEOPLE. As in, living and breathing people. THAT ARE REAL (I will keep emphasizing this until you and every other smart guy out there will understand that). They have put in their time, farmed mats, farmed instances for loot. Have you ever heard a saying "Time is money"? I bet you have. Now, count how much time you have invested in your character. Then multiply it, say, by five. There. That's how expensive your character is. You have grown on it over time, you know it's good and bad sides. It is just the same as someone's retro car. EXACTLY the same.

Now, add personal relations in the equation. Put in this time investment you have, all his wealth (that, again, holds a great value in your time spent), add douchebags like that scammer blacksmith and you get drama. It is not "vidiya drama lolz". It is real drama, because it hurts real people. Get this in your head.

It just boggles my mind of how many people think this game is nothing serious. This is a hobby, just as legitimate as stamp collecting or ship-in-a-bottle making and collecting. I dare you to go out there and smash the collector's posessions and see how he reacts. Exactly the same feelings are involved in this game, and if you don't understand that, then you need to grow up and loose the damn "intrnet iz srs bsns" attitude.