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12-31-2008 @ 1:38PM
"The Authenticator can only be removed from your account by providing an Authenticator-generated code, or by calling Blizzard Billing and giving them the serial number off of the back of the token"This simply is not true. Nor does it make any sense. If you lose your authenticator or it fails you're obviously going to need to remove it from your account. Since I have actually had to remove one from my account (got a new one at Blizzcon that I switched to) I can say that at no point was I ever asked for either of tehse pieces of information to remove it.Instead you fill out the form at this URL and fax or mail it to Blizzard:http://us.blizzard.com/support/article.xml?articleId=21469They are picky about the ID. I had to fax it a 2nd time because my drivers license was too dark the first time.So while I agree that it is difficult to remove an authenticator from the account for some random person with limited account access. Them gaining access to your authenticator, even just to look at it and gain the serial number doesn't help.If you're going to Mythbust please actually make sure what you're saying is 100% accurate. Posting mostly true stuff doesn't help.
12-31-2008 @ 1:56PM
Did you just stop reading at that sentence? Because the very next one proves your point: "In the absence of those two, the caller must be able to provide a large amount of very personal information." That form sure looks like a lot of personal information to me.Also, the author of this article used to work for Blizzard and handled a rather well-known case involving account hacking and the authenticator. So he can probably myth-bust with much more accuracy than you can.
12-31-2008 @ 4:49PM
Again, you can only remove the authenticator with that form. The statement I quoted is still incorrect. If you can remove it any other way then even the Blizzard reps don't know about it.
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