i worked there. move to austin, texas. have a decent amount of customer service history. be savvy with the computer. be able to balance politeness and getting people to stfu and move on so you can deal with 10-14 tickets an hour and youll do fine. Oh yeah look for a temp agency that advertises on craigslist something to the effect of: "do you like video games and have experience in customer service?"

i got fired because... well i didnt take tickets fast enough and i was not handling my shit at all. coming in late etc. The temp agency that hires the first line of gm's which blizzard uses to weed out the men from the boys, thier management is pretty cold and shitty. But tbh i was totally fucking up.

I have a bunch of shwag to show for it as blizzard is in the habit of just vomiting cool shit into the laps of their employees on a regular basis.

I did hate MOT(manditory overtime) especially when it lasted from thanksgiving through christmas. even though the paychecks were ballin' i was streched hella thin. If they have improved that and the awful check in hand bullshit(long boring story). Its is a pretty phenominal place to work.

If i ever get my shit togetehr and get a good enough work history to show ive changed you better damn well believe ill be applying there again.

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