Why you probably will never get a blue response

Question: How can I get blue to respond to my forum post?
Answer: You can't.
Question: Will I ever get a blue response?
Answer: No.
Answer: You can't.
Question: Will I ever get a blue response?
Answer: No.
One of the most consistent and annoying things about the forums lately are people begging for blue responses. It's reached a near epidemic level with the greater visibility of Ghostcrawler and sites like WoW Insider, MMO-Champion, and World of Raids reporting on everything he says.
Most of this blue begging, as I've come to call it, used to occur in the General Forums; bugging for a Neth or Drysc response to everything. The begging then migrated over to the Customer Service Forums, asking for someone like Belfaire to respond (I admit I'm guilty of doing that once or twice, but hey, it worked out in the end). Now the begging is centered around the Role Forums, pleading for a Ghostcrawler response like the world is about to end if the blue beggar doesn't get one.
For most people this pathological need for blue gratification comes from the idea that unless they get a blue response, they think their ideas and contributions don't count. Take for example the story of Little Jimmy and the Ritual of Summoning (that'd make a helluva good horror movie title too, by the way).
Little Jimmy is the first person in the world to post that Ritual of Summoning has a cooldown, asking if this is an intentional change or not. A bunch of people reply saying it's a bug, but no blue response. Little Jimmy thinks Ghostcrawler must have not seen his post, so he bumps it and starts to blue beg.
What Little Jimmy doesn't know is that Ghostcrawler saw it right away and is already busy at work getting a fix going. But because Little Jimmy didn't get that coveted blue icon next to his post, he now feels as if his posting on the forums is worthless. Thus Little Jimmy enters the spiral or self doubt and low self esteem. Little Jimmy grows up to be Big Jimmy and uses these ill feelings to start a life of crime - one that will lead to him dying in an orange field while playing with his grandson. Ogooity boogity boo.
However if Little Jimmy had just listened to Ghostcrawler and even Nethaera when they say time and time again that a blue response to a post doesn't matter, he might have avoided his Godfather-like demise. Blizzard folks say time and time again that Ghostcrawler and his team read all the posts. They say time and time again that it's the discussion between players about the issues at hand that they're interested in, and not the magical blue gratification that comes about when they weigh in on the subject.
Little Jimmy, and every Jimmy like figure out there on the internet that posts on the forums, need to realize that hundreds of the thousands of people post there. Only a handful of people at Blizzard participate on their end and there is no way they can respond to everything. And furthermore, a single blue post on an issue will get propagated around the world as the latest news about this game 11.5 million people play – so they have to be selective in their posting.
So the long of the short of it is no – don't ever expect you'll get a blue response to your post on the official forums.
Filed under: Analysis / Opinion, Forums
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Reader Comments (Page 4 of 4)
Dreadskull Jan 30th 2009 4:07PM
So Ghostcrawler is joining the Blueman Group?
Hope he has a better chance at getting in than Tobias did.
bleys Feb 1st 2009 3:49AM
I have to say that a lot of players from around the world would like to have access on the US boards to participate in the discussions there. The reason for this is that there are a lot of important and useful discussions going on there, which are portrayed by different WoW related sites (such as WoW Insider for an example) so they do matter more than anything that's posted on the European WoW forums. It's no secret that Blizzard developers and the changes they make to the game are affected by what the community (mostly the US community because that's where they're from) so I see the issue people are having - they're not getting represented and they cannot represent themselves either without having a US account.
I don't see a problem with European players getting access to join in the discussions in the US boards and vice versathat as long as they speak english.
Toliman Feb 1st 2009 8:13AM
i think it's a pretty sad state of affairs in the forums.
the qq-for-blue is not the worst aspect of the forums, it's that so far, it is the only reliable form of actual feedback on gameplay issues, buried under all the noise that unmoderated forums can provide.
as for blue posts carrying actual weight and value, it's sadly relevant information. without any other mechanism to find out what's going to be broken next, or *shudder* fixed, then fixed again once they realise it's not actually fixed, people will be flooding the forums with the stupidest questions because there's no way to know that your inane question will get salted and destroyed by ascii art, blue-post snark or even rarer, an actual relevant, critical evaluation and considered response.
since there's no way to moderate open forums without changing the nature of the forums, i.e. to add voting, keywords, etc. they will be stuck reading 9,000 posts an hour asking about, oh, adding stats to hunter loot, or making thrall a trainable pet for hunters, sic. whatever comes up.
i doubt even 5% of the active players ever visit the forums regularly, as while there's some rare feedback tailored for specific classes or roles, there's no sign of work being done to fix things for the other 80%-90% of players to make them come back to the forums except to vent when things go badly. it is a truly hated place by the majority of players for the lack of real discussion
and with the chance that some random deity will read and respond with something, the 1 in 1000 chance makes people want to play those odds, people read any insane rambling if it's been blessed as such.
Perhaps instead of responding to people, the PR/CS department should set up a moderated thread, i.e. to get Ghostcrawler back to actually doing work,
and, just maybe they can actually put out a whole-package makeover for Warlocks that doesn't feel like we got regifted a christmas ham that expired in 2002.