I'm going to say that the point you are trying to make here is, in one word: BULLSHIT.

While I definitely appreciate the sentiment you're trying to convey here- i.e. that all players are unique snowflakes and that their opinions and feedback are important for the efficient running of a good and balanced guild, yada yada yada- I think that it is unrealistic and idealistic.

While it would be nice if all of the members of guilds were patient, understanding, considerate and altruistic the fact of the matter is that 90% of them simply view you and your guild that you put so much work into as a means to an end. You are little more than a club they have to pay their dues to so that they get to experience the end game content and get the phat purps. Even more sadly most of the remaining 10% are just waiting to see how they can screw you over for their own benefit.

I've been an officer in nearly half a dozen guilds over the last 4 years. During TBC last year I was a guild leader and raid leader. You're right that it is a lot of work being in charge of a guild and that listening to members is important. However, trust is a thing that must be earned, and for random internet smacktards that trust should be a damn hard thing to earn.