Activision-Blizzard is not Blizzard, part 2

This portion addresses questions about the merger's affect on Blizzard's day-to-day.
So if most publishers control what their developers produce, does Activision control what Blizzard does?
No, since Activision is not Blizzard's publisher.
What about in areas like support?
When I was in support at Blizzard, the only negative change I noticed in my day-to-day work post-merger was that we suddenly had an influx of terrible A-B-themed benefits program posters hung up around the office. Things may have changed since I left, but my contacts have expressed mostly positive opinions about how things are running over there.
Won't the merger result in a dip in quality of Blizzard products? Has it already?
No and no. The merger gives Blizzard the opportunity to hire more employees to produce more content while maintaining the standard of quality that we expect from Blizzard. It also allows them to keep more employees due to the new financial backing provided by the merger, which affects things like benefits and payroll.
Blizzard has stated that you can't get quality content made just by throwing money at it, but money obviously helps sometimes.
Did Activision force Blizzard to release Wrath of the Lich King during the holiday season to maximize sales?
Let me answer this with an anecdote.
Blizzard's office walls are decorated with a lot of stuff -- concept art, murals, lifesize statues of characters, and posters with Blizzard's philosophies on art and design, etc. One of these posters talks about mistakes developers make, like pushing for a holiday release when the game's not done or polished enough.
It's my belief, which is backed up by Blizzard bigwigs, that if they didn't feel the expansion was worthy for release then they wouldn't have released it when it was released.
What's up with this money-making scheme of releasing Starcraft II as three games? This is because of their post-merger greed, right?
I've been hearing this a lot lately. Even our own Mike Schramm commented that the Blizzard that let people play Warcraft 2 on Battle.net for free isn't the same Blizzard that's releasing three Starcraft II games.
This really, really confuses me. Why would anyone familiar with Blizzard's work be put off by them releasing expansions? Because that's exactly what the last two Starcraft II titles will be -- expansions. One will add the Zerg campaign and one will add the Protoss campaign, as well as likely multiplayer additions and enhancements to the experience. The single-player campaign for each game will be incredibly robust as well, with tons of in-game engine cinematics and branching events.
Devs explained to me that they had three choices once they realized the depth of the Terran campaign:
- Shorten and pare down each campaign, resulting in campaigns about as long as Warcraft III, and release it as one game.
- Make the campaigns as robust as possible and release the Protoss and Zerg campaigns in expansions.
- Put everything in on game exactly how they want it and have Starcraft II come out in 2014.
They said the the choice was obvious, and I agree. It's about delivering the player the best experience.
Won't this merger result in a lot of stupid cross-promotions?
Probably. Activision isn't known for its advertising or marketing subtlety. We dealt with it a little at work -- Activision sent us a ton of copies of Guitar Hero Aerosmith that none of us really cared about (but hey, extra Rock Band guitar, right?), as well as posters in the office with Activision desperately trying to equate our flagship properties with their licensed crap. Yes, Activision, clearly Zeratul is on the same level as the main character from Kung Fu Panda.
The best I can hope for is that we'll never see World of Warcraft advertised on KFC combo meal boxes. Blizzard seems to consider the insulation of the WoW universe important, which is why we'll likely never see in-game advertising or "Lars Umlaut <Guitar Hero>" as an NPC.
What's your personal opinion on the merger?
From a corporate perspective, it makes sense and gives Blizzard access to more funding and assets. You can see that they've begun hiring a ton of designers and other WoW-relation positions, which can only increase the amount of content we get to experience and enjoy.
From a gamer's perspective, Activision is an IP-exploiting shovelware mill run by a doddering blowhard who doesn't play games and it hurts my heart to see Blizzard's name attached to them.
On the bright side, if you look at your Wrath box, you won't see Activision's logo on it anywhere. That's more than just literal -- it's symbolic, and I hope that it stays that way for a long, long time.
If you have any specific questions about the merger that you think I can answer, you're more than welcome to email me at sacco [at] wowinsider dot com and I'll compile the questions and responses in a followup article.
Filed under: Analysis / Opinion






Reader Comments (Page 1 of 4)
Dale Apr 12th 2009 5:13PM
Good article, glad to hear from someone who knows what they are talking about.
BigBiker05 Apr 12th 2009 10:04PM
Like I posted in part 1, I feel you missed out on a lot of information. Rather then from a Blizzard/Activision view, this argument is easily solved from a Vivendi view. Vivendi markets several companies. Activision and Blizzard were two of them, also the two that makes video games. By namely merging the two they have an opportunity to benefit from eachother. What I mean by this is GMC, Chevy, Pontiac, Buic, and Hummers. They're all really GMC. Yet, they all come from different factories, making somewhat different products that are all still vehicles. Hopefully they helped rather then confuse more people. For an easier view, just go to vivendi's website. It seems pretty easy to figure out.
jam Apr 12th 2009 5:15PM
Nice article. Crazy conspiracy theories are fun, though.
soulslayer Apr 15th 2009 5:57AM
Thank you for this well written, well thought out article. Good stuff.
Aenorn Apr 12th 2009 5:20PM
Finally, some well thought out answers. Good post.
foodlion Apr 12th 2009 5:20PM
Thank you so much for this Michael!
I have been driven near the point of insanity with people decrying the A-B merger as the root of all evil. It certainly helps to see a prominent voice set things straight.
Great reporting!
Philip Apr 12th 2009 5:20PM
My comments, as it relates to Activison -Blizzard:
The company I currently work for (9 years and counting) produces a product that is used mostly in healthcare, but it requires our software to make it work. Which makes our stuff OEM, I guess. Anyway, we have our own crew of software guys, and engineers, and quality control people, and of course big heads who make all the decisions.
Years ago, when I hired in, we were self-owned. And as the story goes, along came a spider and sat down beside her... Now we're owned by a very large corporation. In the beginning, they minded their own business (mostly) as we were the sacred cow. All their other prospects were not faring as well profit-margin wise. Thus, we propped up the ledger sheet that the stock-holders saw.
As you may be guessing by now, a time came when in order to keep the non-profitable ventures alive, someone had to provide the fluidity needed to float them. Can you guess who that was? Why, the sacred cow of course. Keep in mind, this wasn't an overnight thing. Slowly, over a period of 3-4 years, the big, BIG people began making decisions for the not-quite-as-big people. A cut here, a "money-saving modification" there. And PRESTO! customers are suddenly complaining that service and quality is off.
Looking back on it, I realize the bigheads had a plan going back all the way to the start. They changed a culture, one little piece at a time. Fire this guy, force that guy out, do away with this job title (essentially firing someone). Point is, its too early to say Activision is letting Blizz do its thing. I've noticed some change at the top of Blizz lately. Coincidence? Probably. They'd never admit it, as its not professional to badmouth former employers in the media ( as well as making it hard to find new employment opportunities).
Maybe Blizz will remain the sacred cow. My guess is: probably not.
Ridonculous Apr 12th 2009 5:59PM
That's how it happens! Happened to me at the last two companies I worked for. Small start up gets noticed, gets bought promising no change in company culture and the people that made the small start up what it was eventually leave as the corporate overlords bear down. Bad things start rolling downhill at that point...
sooper Apr 12th 2009 6:15PM
I find many points in here to be very agreeable. The company I work for (what was Cingular) has taught me something important about business and mergers. Subtle decisions are for the benefit of the people benefitting from money that 'will be' made. Marketing is used on everyone to shoo off bad omens and predictions. They basically say to you (the employee) and them (the customer), "Hey hey hey... it's ok. Shhhh. Don't worry about the future. The future is great! How do we know? Look at us now! Now is great... so the future is even better!"
Then you feel bad, "anh, yeah sorry. I was an ass."
Later down the road, "maybe I wasn't so wrong."
Though I do hope for the better, I don't think it's very responsible to think that Big Daddy Activision will continue to 'fund' anything without eventually inserting these little hints here... there... over time until it's full on interference. I don't have any doubt in the companies as a whole, but the human factor always seems to surprise me. These companies are run by people who have the same vulnerabilities to pride/prejudice/etc and you should never forget the lengths that anyone would go to interfere ESPECIALLY when you have shareholders involved.
Watching what they say at the time of a merger is one thing. As time goes by, you realize that it's just marketing ploy to calmly ease you into the very thing that you originally feared months/years ago.
This isn't at all meant to discredit Sacco's post. We are talking about the publisher here and there's no way I could denounce his logic. I'ts well written and very insightful. Thank you.
My conclusion (strictly opinion) is that I think it's best to combine your perspective and his into -
A.) don't play the game of Conspiracy crafting. It's useless.
B.) and don't be naive enough to think that the people giving you "access to more funding and assets" will always stay out of your way forever.
I know that sounds contradictory but understand me. I don't think it's a conspiracy. With 'B' - I think it's just a natural result that comes with time and change. Pridictability doesn't equate to conspiracy (imo).
Candina@WH Apr 12th 2009 6:29PM
While I do believe that Act-Blizz will effect Blizz in some ways, I think you own story points to how it will appear.
I believe that A-B will probably mandate a stricter delivery schedule. And we are already seeing the fruits of A-Bs marketing 'Saavy'. WoW Gamer Fuel anyone?
Will it impact the overall quality of the game. No. Not for a couple of years. But by then WoW will be in decline anyway.
CursedSeishi Apr 12th 2009 7:19PM
reminds me of a certain King of the Hill episode, where Hank tries helping Appleseed and a non-profit grocery store.
In the end, its bought out by Megalomart, and everything goes bad. I'm sure you can tell who is who too :P
And, I can bet you Activision is slowly pushing things around. The last few patches released have lacked polish. The kind of polish I've seen in every patch before the merger. It may be the crazy in me talking, but taking one look at Activision and their treatment with the Guitar Hero franchise and all its uneccesary spinoffs (they could of released the Metallica thing as DLC for $10-15, but instead made us buy it for $40-50). I have zero respect for Activision, and its only a matter of time to me til WoW becomes World of CorporateWhoringcraft.
Plastic Rat Apr 13th 2009 4:47AM
I'm voting Philip's comment in for [local]. Great comment.
I think it says everything. Yes they're doing fine now. No there's no proof that they won't be the one, shining and unique example of an IP bought out and not milked into a dried up husk by the corporate meatplows.
However this is pretty much how it all starts. Re-address things 6/12/18 months down the line and we'll see.
Excuse me if I'm a bit low on faith.
Ircasha Apr 13th 2009 3:39PM
@Philip
I've worked in the IT field for close to 20 years now and I have gone through similar experiences and agree with your conclusion. Change was inevitable once the 'merger' occurred. It will start slowly and probably remain unnoticeable for quite awhile, but eventually there will be a split from the decisions that Blizzard would have made had they remained independent and the decisions that are made as part of Activision Blizzard. These differences could be good or bad, but they will not be the course of action that the original independent company would have taken.
Also, with all due respect to Mr. Sacco, I would question his objectivity concerning critiquing Blizzard. One does not bad mouth one's former employers, even if they deserve it. IT communities tend to be well connected and close knit. Becoming known for being a critical of a former employer, no matter whether it is justified or not, is not usually beneficial to the furthering of ones career path. The person(s) you are trash talking about now could very well be on an interview panel for the next company where you're trying to get a job. It makes good career sense not to burn any bridges behind you if you can avoid it.
Clevins Apr 12th 2009 5:25PM
Ok, so one question...
You say early on that WoW is such a cash cow that Activision wouldn't interfere. You then say a couple of times that the Activision merger lets Blizzard access more funding and hire more people. That seems contradictory at least to some degree - if WoW is a cash cow then unless you're talking a pretty large infusion of cash in one go, I don't see access to Activision as a gating factor for hiring people.
James Smith Apr 13th 2009 9:25PM
I agree with you and was thinking the same thing!
breaklance Apr 12th 2009 5:33PM
Perhaps its the conspirator in me but i still doubt what has been said over Blizzards Quality post-wotlk launch. It changed in many, many ways. Work of Activision? I say, yes. It goes beyond just pushing content up for certain dates or w/e.
Look at our good ole freind Ghostcrawler. Before WotLK blue posts were subject to myth and legend. Now they are as common as trolls are in a "quality" thread. Something surely changed blizzards mentality on player feedback. Even the other big Blues are posting more.
I personally hope blizzard pushes back 3.1 past April(I have a bet on it coming out in May) but also because my experience on the PTR and from others Ive spoken to is that there is still work to be done. Arguably there always will be. Pushing back events like Noblegarden is the blizzard we know, dont do it till its done. But opting the equipment manager out of 3.1 means its going to be on the backburner for months. Mind you the equipment manager is also a simple enough function that many addons have covered for years. Not blizzard mentality.
Maybe the bigger question to be asking here is how many personnel changes were made at Blizzard's WoW department for WotLK. There have been a lot of philosohpy changes in WoW from vanilla to now, but BC to WotLK seems too much to be inner-departmental. If you get what I'm saying.
Kemikalkadet Apr 12th 2009 5:27PM
"The best I can hope for is that we'll never see World of Warcraft advertised on KFC combo meal boxes."
Well we've already seen it on soda bottles >.>
but yeah i agree with everything else you said. i think the main problem is that people don't understand the difference between a publisher and a developer, and their relationship between each other. This article summed it up nicely.
Raze Apr 12th 2009 5:32PM
"Blizzard seems to consider the insulation of the WoW universe important, which is why we'll likely never see in-game advertising or "Lars Umlaut " as an NPC"
And yet there are literally hundreds of equally corny NPCs of the same variety in game, already.
Tweeny Swod, or whatever that barber is, anyone?
Kellerune Apr 12th 2009 6:21PM
Yes, but those NPCs are silly, fun and have NOTHING to do with promoting Activision. If something comes along that has no reference in pop culture/only pertains to Activision, yeah then get mad.
I personally enjoy have Chester Copperpot repair my stuff everytime I walk outside of Ulduar.
SuckItTrebek Apr 12th 2009 9:58PM
Let us also not forget the Sword Of A Thousand Truths from the South Park advertisement....er, episode. I never ran into the item when playing BC, so maybe it didn't survive beta, but still.