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5-07-2009 @ 3:49AM
Blizzard's security has serious, serious issues. For example, not one hour ago I lost access to both of my accounts. I can't get them back, and they're MY ACCOUNTS! Yet come Chinese farmer can break into it, change everything in a matter of minutes.I can't change my email, because my email is no longer associated with the account.I can't post on the forums, because I can't log into my account.I can't call Blizzard, because they are closed.I find it astounding that I can't give their little automated website some kind of piece of personal information to get my account back before I have to call them - you know, when they wake up - tomorrow at 8 am. In the meantime, I have to hope that no farmer destroys my accounts.Rediculous. They are my accounts, and I cannot give their stupid website any information to rescue them.But hey, whatever sells authenticators.
5-07-2009 @ 6:12AM
I feel your pain, it has happened to me twice in a two week period where I lost both of my accounts and the authenticators were sold out. Luckily they are available again to buy and have been available for the last month and a half. I live in Western Australia, I ordered one on a thursday afternoon and a Fed xpress van delivered on the same Monday, that is how fast they come. Since they have changed your passwords and email address as they did to me you should start the ball rolling straight away if you can and start a trial account and get a in game GM to lock your accounts for you. Also get up at 2am and make the phone call, it is worth it. When you get your accounts back ask them if you haven't done so already to convert them to battlenet accounts.The speed blizzard have got their account recovery down too is actually quite impressive. In four days they had recovered both my accounts and sent me all my gear back, minus an epic belt but I wasn't going to squabble about it. Two years ago my account was hacked and it took over a month, was so annoying. Their automation system sucks and I am pissed off that anyone can change your password with just your email address using their system. 'Forgot your password'. They don't ask for you secret question once and that is the frustrating bit.
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