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5-17-2009 @ 1:12PM
It's the fate of all tech support/customer service people, we only get called and talked to when people are pissed off about something. Sadly, after a while, you either begin to loose faith in the company you represent, or faith in your customers (or humanity in general).So, as a tech support/customer service person myself: yeah, it's WONDERFUL to get messages/calls from people thanking you for your hard work and saying how much they appreciate you! :)
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