15 Minutes of Fame: The two shall be as one
15 Minutes of Fame is WoW.com's look at World of Warcraft players of all shapes and sizes - from the renowned to the relatively anonymous, the remarkable to the player next door. Tip us off to players you'd like to hear more about.There are couples who play together, and there are couples who play together. Jen and Mike, members of <The Panic Attacks> on Scilla-US, fall into the latter category - so much so that perhaps their playstyle doesn't accurately qualify as "playing together" at all. More accurately, Jen and Mike play as one, sharing the controls to seamlessly guide their mutual character, FertZane, through Ulduar and all the rest of WoW's endgame content.
A rare disability called arthrogryposis keeps Jen wheelchair-bound and binds the couple's gaming together. The congenital disorder causes joint contractures, muscle weakness and fibrosis and leaves Jen with quite limited use of her arms and legs. Nonetheless, she says she's always loved video games because it was something she could enjoy as long as she could manage the controller. "For using my computer, I use a pen in my mouth to type and trackball mouse that I can hold in my lap," she says. "This makes computer gaming a lot more challenging for me, since I cannot look at the monitor while using the keyboard - but a mouse just can't always do everything that needs to be done."

The team bit into WoW last summer and is still playing their original character. "We go raiding ... every week and have a really great time!" Jen says. "It took us some time to get our efforts coordinated enough to raid successfully, but we worked very hard to get where we are now. Even now, raiding takes a great deal of communication between us. We are both very thankful that (our guild) recognized the hard work that we put into becoming more skilled with our character and gave us the opportunity to become full-time raiders."
We visited with both halves of FertZane to get the story from either side of the keyboard.
15 Minutes of Fame: It sounds as if you've successfully brought Mike into the gaming fold!
Jen: I've been a gamer since I got my first system, the NES, back in 1989. I would always ask if he wanted to play, too, but always got the answer "I'm much better at watching you play." I started playing a lot of RPGs ... and would often have him look things up for me online when I'd get stuck somewhere. He seemed to enjoy helping me "navigate," as he calls it, about as much as I enjoyed playing, so we started buying or printing players guides so that he could be involved in the games too.
Mike: I am far from being a gamer. I lack a lot of the coordination it takes to even walk around effectively. Any time I try, I end up going off a cliff, stuck in a corner or with the camera stuck on the sky/ground/wall.
Jen: It was when we started playing Neverwinter Nights online that he became more involved. We chose a roleplaying server to play on, which meant a lot of typing was involved, which I had a tough time doing. So he took over the job of typing while I did the rest. It worked very well, and we loved being able to play the game together.
Tell us a little more about how arthrogryposis affects your daily life.Jen: I try not to let my disability stop me from doing the things I enjoy. I have very limited use of my arms and legs and am in a wheelchair full time. While I do need help with a lot of my daily tasks, I also try very hard to do as much on my own as I can. About 95% of what I do on my own, I do with my mouth. That includes things like typing, writing, flipping through a magazine, cutting out coupons and a lot of other things.
What specific WoW controls and tasks do each of you handle?
Jen: I am in charge of running the mouse. I move our character where she needs to go - so if we die in fire, it's my fault. :-) I manage our inventory and equipping items, as well as buying and selling. I also take care of doing our trade skills. The only spellcasting I do is cast buffs out of combat.
In battle, it's my job to target enemies, make sure that we're in range to cast and keep us out of fire, Blizzards, etc. I also watch our health and mana and will use potions or other items as needed during battle (or tell Mike to Shield if things aren't looking good).
Mike: I run the keyboard. Our spells are bound to the numpad, which means there is very little moving around the keyboard. Secondary spells, such as heals and encounter-specific abilities(/tar Bomb Bot, Instructor macros, etc.) go on the numbers across the top. We recently got a Logitech G11 keyboard with 18 mappable keys on it that I hope to add to my list of tools, but right now all I use it for is a /roll macro.
This also puts me in charge of typing to people, which no-one would be able to understand if Jen were not there to proofread for me. Although it is me typing, what I type is a product of both of us.
Do you use any adaptive technology?
Jen: Our setup for the computer isn't really out of the ordinary. Since I cannot use a standard mouse, we have a Logitech Trackball that I am able to hold in my lap. I use my right hand to hold the mouse and click, and my left hand for rolling the trackball. Our keyboard is a Logitech G11 that I use by holding a pen in my mouth to type when I'm working on something on my own.
Do you generally tell groupmates and people you interact with in game that you are, in fact, two players?
Jen: We don't necessarily tell everyone, but our guildies and close friends know that FertZane is actually two people. We don't even get into explaining it if we get into a party of people we don't know.
Mike: We do not hide it at all but also do not just tell everyone we group with. This is primarily due to how long it can take to explain the situation. With our guild, we explained the situation right in our application. We saw no reason to beat around the bush and have not had any problems due to our situation with them.
Ok, this sounds all very friendly - but what happens when you disagree on what actions your character should take?
Jen: Things don't always go well when we argue or disagree on things. In a raid type of situation, there is no time for disagreement. We must know what we each need to be doing, when and how, at all times, or we will die.
Mike: We argue, like anyone would, but we remain civil and remember that we are working together to reach a goal. Communication is the most important part of our situation.

Jen: Becoming successful raiders has been our biggest and most rewarding challenge so far. It took us quite some time and many, many deaths to get where we are now. I'd say that one of the things that we've learned and the key to our playstyle is communication. We are constantly talking while playing to keep each other aware of what's going on.
Mike: Situational awareness is an important trait for a raider and what turns into survivability. We often don't understand how a single person can keep track of everything. Because of this, communication has been the most useful tool: always letting each other know what we are doing at any given moment so that we can each respond correctly.
We had to learn to keep cool heads. "Know your role and do it" has always been an important rule to go by for this. As a Shadow Priest, this means stay alive and lay down massive pew-pew.
What else do you all do for fun?
Jen: Aside from being addicted to WoW, I am a big-time animal person. I am owned by three ferrets (Zane, Kitana and Sylvanas) as well as three rats (Ozzy, Domino and Calvin). I also enjoy TV, movies and poking around on Facebook.
Mike: We even take our ferrets to ferret shows, where we can meet and talk with other people that share our love of weasels. We also watch a lot of movies and have some favorite TV shows that we never miss.
Sounds like a pretty good matchup.
Jen: It has worked out so well for both of us that we play all games together this way. We compliment each other so well, and make up for each others shortcomings. Neither of us can play nearly as well without the other. And best of all, it is something we can enjoy doing together. No WoW widows around here. :-)
Filed under: Features, Interviews, 15 Minutes of Fame






Reader Comments (Page 1 of 3)
Zal Jul 8th 2009 6:09PM
Technically doesn't this break the ToS and count as account sharing? I hope they don't get in trouble for it now.
That aside, that's quite interesting. I'm not sure me and my girlfriend could do it though, probably disagree about where to go and sabotage the character for giggles ;)
Catiya of Feathermoon Jul 8th 2009 6:22PM
Lovely story, but yes, this technically does break the ToS. I've heard of situations very simmilar to this one where people lived in the same household and played on one account for various and good reason and the account was closed by Blizzard.
So, just hoping they don't have issues now. Good luck to them :3
Blake Jul 8th 2009 6:39PM
While they technically "share" the account, one person doesn't log in and play while the other is away and then the other logs in and plays alone - they play at the same time. I fail to see how this could possibly be construed as breaking the ToS.
Plus, there's just no way Blizz would take action against them.
devilsei Jul 8th 2009 6:40PM
Well, if Blizzard did act against this, it wouldn't look well for them. In a way, it be discrimination against a person with a disability. Trust me, that would not be a good thing for them. If you thought the whole Gay thing that arose before was bad, this would be much worse.
As for the TOS, does anyone really take that "account sharing" part seriously, specially between family? I don't see why I should have to buy an account for myself, and for each of my sisters, when they rarely play anyways and instead of wasting almost 200$ every 6 months, we just share a central account.
This is no different than borrowing MGS4 or CoD from a friend, and so far the gaming industry hasn't cried foul about that.
Biff Jul 8th 2009 6:58PM
Does anyone take account sharing seriously? My cousin wanted me to use his account to help level his Paladin while he was at work. I did so, and the next day his account was closed, permanently. So, at least Blizzard takes it seriously.
Pandalicious Jul 8th 2009 9:15PM
I think "sharing" refers more to two individuals using the same account at different times. in this case, neither person is making 100% use of the account, as it takes two of them, each contributing ~50%. not that Blizz would ever pursue this, but even if they did, I think the couple could make a pretty strong case that they're not sharing, especially since Blizz does not explicitly define "share" in the ToS.
ThatHunter Jul 8th 2009 6:11PM
Jen is a prime example of the other side of the coin type of player on warcraft, I found this story inspiring and it was touching how she is not letting this disability hold her back and she's doing what she can to the max. World of warcraft is a good unwinder for a lot of people from different backgrounds, I'm glad herself and Mike have found a deep connection through the virtual world.
benicrystal Jul 8th 2009 6:15PM
Now, on-topic... amazing 15MoF, quite inspirational.
Omegan01 Jul 8th 2009 6:26PM
Man...and here I get pissed off when my K key sticks a little. A column like this really puts things in perspective sometimes.
Nick S Jul 8th 2009 6:44PM
What do you have bound to K?!?
mibluvr13 Jul 8th 2009 8:31PM
One would assume "k".
SarahTheGnome Jul 9th 2009 5:12AM
Hahaha, sorry this is a pointless post, but mibluvr13 made me lol hard.
On topic, this article does put a lot into perspective, and I really admire these people. I would NEVER have the patience to do this. So respect for the both of you, one for dealing with a disability so courageously, the other for his unrelenting support.
Stleth Jul 8th 2009 6:33PM
Glad to see this story made it to 15MoF. They made the comment on the NPC Comic about playing like this, and people urged them to speak to WoW Insider about it because it was a positive story.
Task Jul 8th 2009 6:36PM
@Zal, no and even if this was interpreted in a technical sense, this would not constitute a violation of the ToS and or account sharing.
If you are implying Lileya should have her account banned because her husband helps her play the game, that's a pretty offensive comment to make both her and the 2 people in this article. He is merely helping her play the game much like the previous 15MoF feature about Lileya.
The common bond here is that both of their partners (Mike and Lileya's husband) and support their love of gaming regardless if its MMO or console. I applaud their guild for looking past at their unique situation and seeing them as fellow gamers.
Zal Jul 8th 2009 6:57PM
Ack please don't get me wrong. I'd hate for anything to happen, I even said as much in my comment. I think the story is incredibly heart warming. But I've heard of all sorts of stories where Blizz have played the "Account sharing" card in a ridiculous manner so it made me wonder if this would count.
Of course whoever would put a warning on their account for something like this would have to be pretty damn heartless.
havitech Jul 8th 2009 6:52PM
I don't think *anyone* actually wants them banned for account sharing. Some people were just concerned that it might fall under account sharing. Which it probably doesn't, and even if it did, no compassionate and reasonable person employed by Blizzard would take action against the account.
Wonderful interview, the best I've ever read on this site. I wish these two well in their WoW progression :)
Task Jul 8th 2009 7:06PM
@Zal no harm done, but people can interpret comments on here in a lot of ways, especially in the view of ToS. And it wouldn't count.
Like havitech said "..and even if it did, no compassionate and reasonable person employed by Blizzard would take action against the account."
If Blizzard were to have that happen (it never will happen of course), the fallout and subsequent anger of denying a person with a situation [in the case of] Jen's would be the start of a very bad relationship/feedback with other WoW players and gamers as a whole.
SarahTheGnome Jul 9th 2009 5:15AM
This is not meant to be a condescending post, I just want to give you a little hint. When you reply to someone, press the reply button on their comment. This will make it easier for them to notice, and will probably give them a mail warning as well, so it becomes easier for them to continue the discussion as they do not actively have to look for your comment.
Just a tip! Not a snide remark or anything.
Jay Jul 8th 2009 7:17PM
I also live with Arthrogryposis Multiplex Congenita; though not as severe as Jen's case of the disability.. Makes things in game a little bit of a hassle sometime. We (I) always finds a way around it though..
if you ever want to do one of these articles on me; feel free to drop me a line.
blindersonureyes Jul 8th 2009 7:26PM
Ive been checking this site out for quite awhile, but stories like this make me actually register and post. Truly inspirational, and I cannot help to think of how many times we as gamers (let alone WoW players) complain about the little things that may interrupt our progression in-game and how humbled I am to think that someone that cannot unload the dishwasher or take out the trash has overcome such a daunting task like questing and raiding AND has made a great friend out it shows alot of commitment. We should all take this with more than a grain of salt and be happy for what we have and what others who may not have can overcome. Hats off FertZane, have fun and the best to you!