Officers' Quarters: Crushed by the banhammer
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership.I enjoy the process of leveling as much as anyone else. I like the feeling of accomplishment in leveling, and the gradual growth of power that comes with it. Blizzard has given us a variety of tools to speed up the leveling process, including heirloom items and the Recruit-a-Friend service. Even so, I can understand why some players just want to skip to the endgame. To some people, questing on a low-level character is a lot less interesting than raiding or PvPing at the level cap.
In order to skip the leveling process, your options are both limited and dangerous. You could pay a leveling service. However, some of these services are actually scam artists who will use your account info to sell everything you have and take all your stuff. You could ask a friend to log in and level for you. However, sharing your account information can get your account banned. Finally, you could just buy an account. Let's see how that turned out for one particular guild leader.
Hello Scott,
My guild is going through an incredibly rough time right now. Our situation is this: We are one of the best guilds on our server. We have cleared Ulduar in both 10 and 25 man, working on hard modes right now. Our team is rock solid. We have about 35 dedicated, geared, and skilled raiders. We all get along great and have an awesome time raiding. But recently a problem has come up that will undoubtedly destroy our guild and send some of the best players on our server without a home. Our GM had unknowingly violated Blizzard's ToS/ToU and now his account has been banned.
He wrote a letter to Blizzard explaining his situation and is working vigorously to try and undo the ban, but is making very little progress. He bought the account, which was a mistake, but the account had a 70 rogue. He made a druid got him to 70, started a guild and we have all been raiding together for about a year and a half. We have grown incredibly close since he has created the guild and we just can't raid without him. The morale has been so low since all of this happened no one has wanted to raid.
He is emailing and calling Blizzard every day but is having no luck. Please help us! We have all opened tickets just to talk to the GMs about this hoping that someone would provide us with some kind of loophole. But we got nothing. I really hope that you would give me some advice.
Thank you very much for your time,
Paul
Hi, Paul. Your guild certainly has my sympathy. It can be crushing to lose a valuable raider and your guild leader in one fell swoop. No one in the guild asked for this, and no one could have predicted a ban after all this time.
Let me make a few points. First, spamming the GMs with tickets is not going to help the situation. The matter is between your GL and Blizzard, and only they can resolve this situation. I know you're all very upset about this outcome, but what you're doing is just a waste of time for everyone involved. The GMs don't determine Blizzard's policy. They only enforce it.
Unfortunately, that account and all the characters associated with it, in all likelihood, are gone. The fact that your GL leveled a different toon after he purchased the account is irrelevant. Purchased accounts get banned if Blizzard finds out about them. I have never heard about any purchased accounts being restored after a ban. Perhaps if your GL is persuasive or persistent enough, he might convince someone at Blizzard to relent. But I very much doubt that they will.
It would be counterproductive for Blizzard to restore anything from a purchased account. If Blizzard were to restore it, that would only encourage people to buy and sell accounts. Blizzard wants to discourage this practice as much as they can.
However, I also think that you may be overreacting to the loss of this account. Your GL may be the heart and soul of your guild and the best raid leader that you have. But you still have more than enough players to continue raiding without him. I'm sure it won't be the same. Someone else will have to step up for a while. To say this incident will "destroy" your guild doesn't sound like you have much faith in the membership. One of your officers needs to rally the troops and make sure that the guild continues to function in your GL's absence.
In the meantime, it's a simple matter for your GL to buy a new account and begin leveling a druid. Sure it sucks to start from scratch, especially without the heirloom item XP bonuses. But with Recruit-a-Friend, leveling will still be pretty quick. Members of the guild can donate gold and items to his new account to help him level as fast as possible.
By the time he's 80, Patch 3.2 will most likely be on live servers. He can gear up to Ulduar-level items just by grinding Heroics. It certainly won't be as good as the gear set that he had, but it will allow him to raid without being a complete waste of a slot. There's never been a better time during this expansion to start a new toon from scratch, particularly with the support of a guild behind you.
So, cheer up! Your GL can get back on his feet in a matter of weeks. And, this time, no one will have any reason to take the account away from him.
I decided to write this column mainly as a warning to other players, specifically other guild leaders and officers. If you bought your account, make no mistake: You can lose it at any time. You may think that Blizzard can never find out. But if you bought the account from a randon person on a Web site, you have no idea what they might do. They might contact Blizzard to get the account back, years after they sold it, not realizing that it will be banned instead. Just because you changed the information on it doesn't mean you're safe. All the gear that your guild has worked hard to earn will be lost.
If your purchased account is integral to your guild's success, I strongly recommend buying a new, "clean" account -- from Blizzard -- so that you have a backup plan. Now would be a great time to do so. Between expansions is even more ideal.
In the long run, the only safe bet is to make a full transition to a clean account. Level your own toons the way the game is intended to be played. Earn your toon and your gear. The alternatives are not worth the risks. Any purchased account can disappear in a heartbeat. Don't let your guild disappear along with it.
/salute
Filed under: Officers' Quarters (Guild Leadership)






Reader Comments (Page 1 of 5)
zainwolf Aug 3rd 2009 9:09AM
A good friend of mine used a fishing bot to level his fishing skill and lost -everything- I can't imagine what that'd be like but as a guild leader I myself would never knowingly do anything that would put my account at risk. It would be a terrible blow to the guild I helped build up almost from scratch! I'm going to get an authenticator as an added protection for it.
Sniporedeath Aug 3rd 2009 10:06AM
he used a fishing bot, c'mon you kidding me now I've heard everything lol, fishing takes some time to level sure. but actually paying someone to do it for him is just crazy. hate to say it but next time maybe he'll think twice, if he hasn't been banned he will. Blizz will know when someone somewhere logs in does one activity for multiple accounts, its gonna raise some red flags, your only gonna get banned, I really hope people like that never get there account back.
Some times I think that Blizz uses these mining/leveling services to there advantage, sure they lose a subscription, but it's also one, or more less players, logging into the servers at a time. just a theory could be wrong.
-sorry if theres any spelling errors, fast typing :P
dawnseven Aug 3rd 2009 10:18AM
@snipore
A bot and a power leveling service are two different things. Both bannable, but different.
Formatted22 Aug 3rd 2009 11:45AM
Well you deserved it.
Buying Accounts is wrong,
Botting is Wrong.
Horris Aug 3rd 2009 1:55PM
Botting/buying accounts is *wrong*?
That's really sort of a matter of opinion isn't it? Just because it's against Blizz policy doesn't mean that it's inherently wrong. It does tend to create bad players, but that doesn't mean they are bad people.
AlmtyBob Aug 3rd 2009 4:17PM
Yah I think it's safe to say botting and buying accounts/gold/gear/etc is categorically wrong. It cheapens the achievements of others, brings class and economics into a game where it doesn't need to be, leads to bad players, leads to accounts getting hacked, and supports the constant trade chat/tell spammers.
I hope that guy's Guild Leader is banned in such a way he can never make an account again. Two of the officers in my guild have been hacked in the past 3 weeks. I'm pretty sure at least one of them got hacked because of a powerleveling service. One of the officers' hackers managed to loot the guild bank. I hope my fellow guildy gets perm-banned for it.
zainwolf Aug 3rd 2009 6:15PM
I am the guild leader and no, I won't be getting banned for anything. It was actually a friend from around the realm. His account was destroyed, taking with it all of the TBC epics he had earned through raiding. I seriously couldn't believe it! He's since made a new account with Wrath and is back in action, much wiser for his troubles...
Deadly. Off. Topic. Aug 4th 2009 2:53PM
Out of curosity, how did they find out?
zainwolf Aug 6th 2009 7:17PM
Don't know how he was caught but I know it was a pretty silly thing to do.
It's funny some people assumed it was me that done it lol it really wasn't. I've put too much time, effort and fun into my druid and am a guild leader also, so there's added reasons to protect my account...
nibor Aug 3rd 2009 9:10AM
He deserved it!
Gnosh Aug 3rd 2009 9:14AM
During BC, I found out one day that 2/3 of my 3s team had been using an AFK bot to farm honor.
Our season progress was brought to a halt, because Blizz removed ALL of their gear- Even some PVE stuff.
Needless to say, I was pretty pissed off- at my team. We'd all been dealing with AFK-bots ruining game ratios in AV (20 on horde, 2 on alliance, 6-minute loss), and somehow they thought it would be okay to BECOME them. Oh well, I run with a different crew now.
Malkavos Aug 3rd 2009 9:20AM
Sage advice. Take heed, O illicit WoW account purchaser, lest all your work (and money) be for naught.
Bubsa Aug 3rd 2009 10:01AM
Wot he sed lols
matthew.pumphrey1 Aug 3rd 2009 10:05AM
This is my sig. ON EVERYTHING
karatheya Aug 3rd 2009 9:31AM
While I feel bad for the guild, anyone who gets hit by the ban hammer for sharing account info (whether via buying an account or using a power-leveling service, or even just with officers "just in case") deserves what they got.
You might think it's fine to just skip through the TOS and EULA without a care, but it's a contract that can and will be wielded against you. Make sure you understand the high points - as these things go, Blizzard's ToS is pretty easy to read. If you skip through it, then you give up the right to whine when you break the rules you "inadvertently" didn't know about.
If you get frustrated having to go through it every time a patch is released, you have a couple of options: learn to recognize the dates in the upper right hand corner (two dates in the US, three in the EU) and re-read in detail only when that changes. Or use the EFF's ToSBack website that tracks changes in ToS agreements - WoW is one of their featured agreements given the size of the user base:
http://www.tosback.org/policy.php?pid=33
I ranted on the account sharing myths a few months ago, and the arguments are (I believe) still valid:
http://blog.cold-comfort.org/2009/06/the-myths-of-account-sharing/
Assuming that their are guilds out there in the same situation who just haven't been caught yet, I would suggest that you start making plans for a smooth transition in leadership if you get caught. I proposed the idea of naming a "guild heir" so that if something happens to the guild leader (could be an accident, illness, or something like the guild mentioned in the column) the guild has someone to look to for leadership, even if it's just temporary. There's more details here: http://blog.cold-comfort.org/2009/06/to-officer-or-not-to-officer/
Dolan Aug 3rd 2009 11:54AM
Reading the entire TOU and EULA is a waste of time on this issue, because TOU section 8 gives Blizzard the complete right to do whatever they want to an account, "BLIZZARD MAY SUSPEND, TERMINATE, MODIFY, OR DELETE ACCOUNTS AT ANY TIME FOR ANY REASON OR FOR NO REASON, WITH OR WITHOUT NOTICE TO YOU." (caps in original).
What you "can" and "can't" do is entirely, totally, utterly up to Blizzard, on a case-by-case basis.
Hoggersbud Aug 3rd 2009 1:08PM
Yes, they can, but will they? Probably not. That clause is standard CYA language, and it is less used as a tool than a defense against actions complaining about them doing something.
It's their way to control liability, not to do things against players.
Pikuin Aug 4th 2009 11:25AM
Definitely CYA language, and most likely a last resort tool/weapon for anything they don't like.
We're only renting our accounts. Those purple pixels? Blizzard property. Your stash of 10k gold? All Blizzard.
Gyde Aug 3rd 2009 9:32AM
I thought you were allowed to transfer accounts? I gave my original account to a friend not long after WoW launched and Blizzard were happy enough to update all the details over the phone. I remember it well because coming from EQ it amazed me they were happy to do it.
Tridus Aug 3rd 2009 9:39AM
You are allowed to transfer. You're not allowed to buy. What probably happened after this long is the original owner decided they wanted it back, or something like that. I've seen it happen before.