Drama Mamas: Don't feed the trolls
Dodge the drama and become that player everyone wants in their group with the Drama Mamas. Lisa Poisso and Robin Torres are real-life mamas and experienced WoW players -- and just as we don't want our precious babies to be the ones kicking and wailing on the floor of checkout lane next to the candy, neither do we want you to become known as That Guy on your server. We're taking your questions at DramaMamas (at) WoW (dot) com.
When is a troll not a troll? We can't answer that one for you (when he's a Goblin, instead? /shrug) – but we can definitely tell you when a non-troll actually is a troll: more often than you may oh-so-righteously imagine. Only two weeks ago, the Drama Mamas were reminding readers that you cannot "fix" other people. This week, we must add on to this principle: You may neither "fix" your fellow players, nor may you "beat" them. In fact, when you try to beat 'em, you join 'em. The Drama Mamas explain why.

When you can't beat 'em ...
Dear Drama Mamas: On my server, there are always players that act like they know everything, make up things in channels, talk out of their azz basically. It seems like the punk kids or losers with no life stick together. So whenever I see some BS in the chat, I lend my aid. But once I do, I'm harrassed publicly by the punks in the channel! I'm know by a lot of people on my server as a good player, but what I'm afraid of is crossing some punk kid that goes and spreads rumors about me. I already have a few people that have ignored me or that hate me, that I have never grouped with or talked to in my life! ... Is it wrong to wanna teach some punks a lesson? Signed, xaospro
Drama Mama Lisa: Put simply: yes, xaospro - it is wrong to wanna teach some punks a lesson. As you've already discovered (but maybe not yet realized) from personal experience, as soon as you take it upon yourself to police the chat channels, you become part of the problem. Your "teaching people a lesson" is as much an inappropriate nuisance in public channels as the boorish behavior of the original offenders. It makes perfect sense for other players to put you on ignore and remember your name in a bad light - after all, every time there's "BS" floating around in chat, your name is attached! In this case, if you try to beat 'em, you join 'em.
We suggest avoiding spammy chat by turning off Trade and General chat channels unless you're specifically using them. If you find you simply must help "solve" chat channel problems, take action in a way that doesn't force your fellow players to suffer through your attempts:
For example, one of my pet peeves is the misspelling of "rogue" as "rouge." Rather than being a spelling narc, I just steal a line from Krystalle Voecks and say "Rouges are overpowdered." This will start the lazy readers yelling about how Rogues are not overpowered and will make the people who catch it laugh. It highlights the mistake without being annoying about it.
If you can't come up with a witty remark for the channel punk that is currently annoying you, then just let it be. You can even think of a line later and then save it for the next time, because there's always a next time. But whatever you do, stop feeding the trolls.
Where have all the girls gone?
Dear Drama Mamas: I'm in a casual raiding guild with a good group of guys. We're organized and we've got good progression. We aren't the best on our server, but we do good enough and have fun. But we're all guys! We sometimes get girl guildies, but they don't last long and I don't know why. I don't necessarily wanna get it on online, but a sweet voice on vent makes the raids nicer. We aren't a sexist group. So why can't we get and keep the girl gamers? Signed, Bored of the Brofest
Drama Mama Robin: Dear Bored, speaking very generally here, there are three types of female WoW players:
Drama Mama Lisa: Most of the (admittedly few) females I've gamed with have been as completely unconcerned as I am at the prospect of being surrounded by males, and I'm afraid that the ones who made any issue of it at all were definitely of the Drama Queen variety. Now that female gamers are more commonplace, you're probably experiencing a relatively benign situation. Unless you can pinpoint a shortcoming in your guild or a problem like sexist, mouth-breathing comments on Vent or guildchat, it's likely that you simply need to achieve a critical female mass.
No matter how cool and accepting you guys are, you've definitely established a hairy-chested vibe just by dint of being ... well, hairy-chested. Changing that is going to be a little like getting credit: you gotta have some to get some. See if you can't tempt a few members' girlfriends into joining the guild, even if only as casuals (try starting a groups of alts all at once). Open up recruiting, and keep at it until you find two to three female players; offer them tags/trials/whatever it is your guild does all at the same time. Be scrupulous about squelching crude, sexist comments in chat - no drama! - and you'll be on your way to a comfortable co-ed experience.
Remember, your mama wouldn't want to see your name on any drama. Play nice ... and when in doubt, ask the Drama Mamas at DramaMamas (at) WoW (dot) com.
When is a troll not a troll? We can't answer that one for you (when he's a Goblin, instead? /shrug) – but we can definitely tell you when a non-troll actually is a troll: more often than you may oh-so-righteously imagine. Only two weeks ago, the Drama Mamas were reminding readers that you cannot "fix" other people. This week, we must add on to this principle: You may neither "fix" your fellow players, nor may you "beat" them. In fact, when you try to beat 'em, you join 'em. The Drama Mamas explain why.

Dear Drama Mamas: On my server, there are always players that act like they know everything, make up things in channels, talk out of their azz basically. It seems like the punk kids or losers with no life stick together. So whenever I see some BS in the chat, I lend my aid. But once I do, I'm harrassed publicly by the punks in the channel! I'm know by a lot of people on my server as a good player, but what I'm afraid of is crossing some punk kid that goes and spreads rumors about me. I already have a few people that have ignored me or that hate me, that I have never grouped with or talked to in my life! ... Is it wrong to wanna teach some punks a lesson? Signed, xaospro
Drama Mama Lisa: Put simply: yes, xaospro - it is wrong to wanna teach some punks a lesson. As you've already discovered (but maybe not yet realized) from personal experience, as soon as you take it upon yourself to police the chat channels, you become part of the problem. Your "teaching people a lesson" is as much an inappropriate nuisance in public channels as the boorish behavior of the original offenders. It makes perfect sense for other players to put you on ignore and remember your name in a bad light - after all, every time there's "BS" floating around in chat, your name is attached! In this case, if you try to beat 'em, you join 'em.
We suggest avoiding spammy chat by turning off Trade and General chat channels unless you're specifically using them. If you find you simply must help "solve" chat channel problems, take action in a way that doesn't force your fellow players to suffer through your attempts:
- Report offenders to a Blizzard GM (include the offender's character name and the server time, zone and chat channel where the offense occurred, plus a brief description of the problem)
- Send an in-game mail or /whisper to an officer of the offender's guild (include the same information as above)
For example, one of my pet peeves is the misspelling of "rogue" as "rouge." Rather than being a spelling narc, I just steal a line from Krystalle Voecks and say "Rouges are overpowdered." This will start the lazy readers yelling about how Rogues are not overpowered and will make the people who catch it laugh. It highlights the mistake without being annoying about it.
If you can't come up with a witty remark for the channel punk that is currently annoying you, then just let it be. You can even think of a line later and then save it for the next time, because there's always a next time. But whatever you do, stop feeding the trolls.
Where have all the girls gone?Dear Drama Mamas: I'm in a casual raiding guild with a good group of guys. We're organized and we've got good progression. We aren't the best on our server, but we do good enough and have fun. But we're all guys! We sometimes get girl guildies, but they don't last long and I don't know why. I don't necessarily wanna get it on online, but a sweet voice on vent makes the raids nicer. We aren't a sexist group. So why can't we get and keep the girl gamers? Signed, Bored of the Brofest
Drama Mama Robin: Dear Bored, speaking very generally here, there are three types of female WoW players:
- The Package Deal She plays to be with her significant other and she joins whatever guild he does. You get The Package Deal when you are willing to hang with couples and put up with the consequences. She may be great, terrible or somewhere in between - but she only stays if her S.O. does.
- The Drama Queen She may try to flirt with everyone to get extra stuff. She may encourage raunchy guildchat and then throw a tantrum when you cross her ever-changing tolerance line. She'll know the encounters and have the skills, but when she feels she's not getting enough attention, all bets are off. If you really want to deal with the drama, Drama Queens are a dime a dozen and easy to find. Just invite the next one you see in trade chat talking about her most recent illness or the lurid details of her date last night. Or ask around to other guilds; they'll recommend a couple.
- The True Gamer Girl She plays for her own pleasure and she's good at it. If you aren't attracting or keeping The True Gamer Girl to your guild - it's not her, it's you. Maybe your guildchat is a bit on the intolerant side. Maybe there is a lack of respect you don't realize you're conveying. Or maybe she doesn't really want to be the only sis in the brofest.
Drama Mama Lisa: Most of the (admittedly few) females I've gamed with have been as completely unconcerned as I am at the prospect of being surrounded by males, and I'm afraid that the ones who made any issue of it at all were definitely of the Drama Queen variety. Now that female gamers are more commonplace, you're probably experiencing a relatively benign situation. Unless you can pinpoint a shortcoming in your guild or a problem like sexist, mouth-breathing comments on Vent or guildchat, it's likely that you simply need to achieve a critical female mass.
No matter how cool and accepting you guys are, you've definitely established a hairy-chested vibe just by dint of being ... well, hairy-chested. Changing that is going to be a little like getting credit: you gotta have some to get some. See if you can't tempt a few members' girlfriends into joining the guild, even if only as casuals (try starting a groups of alts all at once). Open up recruiting, and keep at it until you find two to three female players; offer them tags/trials/whatever it is your guild does all at the same time. Be scrupulous about squelching crude, sexist comments in chat - no drama! - and you'll be on your way to a comfortable co-ed experience.
Filed under: Analysis / Opinion, WoW Social Conventions, Virtual selves, Features, Drama Mamas







Reader Comments (Page 1 of 4)
AdamAldaine Aug 21st 2009 1:30PM
Or you could pretend to be a girl.
No one would ever know...
Shhh.
Braundo Aug 21st 2009 1:33PM
Plus you might get some free loot out of the deal.
yokumgang Aug 21st 2009 1:34PM
Just ask Turpster.
yokumgang Aug 21st 2009 1:34PM
"My boobs hurt!"
Seraph Aug 21st 2009 1:56PM
I did the opposite and pretended to be a dude for a long time, but eventually I had to talk on vent. :C
MadMac10 Aug 21st 2009 2:02PM
... Until you have to say something in vent. Trust me, I know!
Ryan Aug 21st 2009 1:34PM
Oh man the big problem with this kind of stuff on my server is Anal [blank] haha if you're on trade chat past 10 pm you're bound to see that stuff.
Barinthos Aug 21st 2009 1:37PM
I hate that crap. Are people that damn immature and bored that they have to link skills/talents/spells with anal? I guess it just shows how diverse the wow population really is. -_-
remy2k3 Aug 21st 2009 1:59PM
do you happen to be on Azuremyst server? lol, it's a HUGE thing there. seems like if you can link anything with the word anal, your "1337sauce". I really cant stand it and cant wait for the kiddies to go back to school.
Throck Aug 21st 2009 2:29PM
The "[base word or phrase] [in-game link]" game is like an idiot version of Mad Libs with no context or stories because the players are too stupid to string together more than two concepts. The typical participant can't seem to grasp that a random pairing does not automatically equal funny simply because he/she/it has never seen it before.
Ouroboros Aug 21st 2009 1:37PM
"teach those punk kids a lesson"...
ehrm...okay...
Barinthos Aug 21st 2009 1:36PM
I'm just waiting for the "girls don't exist on the internet" comments.
But like like AdamAldaine said, there could be guys pretending to be girls to get free shyte. Guys like that are IMO idiots. Not only do they give girls bad names by making them seem like greedy self serving noobs, but they just make themselves look like tools. Then again, bad on the guys that "feed" those types of people too.
Mutak Aug 21st 2009 3:45PM
First rule of the internet: There are no chicks on the internet; only dudes who lie.
Not necessarily true, but if you behave as though it is you'll save yourself some trouble.
Ahoni Aug 21st 2009 1:38PM
Couldn't agree more with the don't feed the troll part. You aren't helping, you are contributing to the problem. A quick one liner that makes people laugh at the situation is definitely a win. Correcting or arguing with them does nothing but make you look bad. People already know the troll is a jerk, all you do is make people aware that you are the "jerk police." More people will hate that than like it.
Never argue with a fool/moron/jerk/troll, people might not know the difference.
Geox82 Aug 21st 2009 1:55PM
Or as a buddy of mine once said: "Never argue with an idiot, they'll bring you down to their level and then beat you with experience."
cb Aug 21st 2009 1:41PM
re: getting girls to join
take a look at your guild name. Is it sexist? Is it something a female player might not want under her nametag?
Just saying
Barinthos Aug 21st 2009 1:42PM
"Man Brigade of Beefiness"
No...sounds pretty normal to me.
Umehte Aug 21st 2009 1:50PM
Humans and Tauren unite!!!
Kate Aug 21st 2009 1:47PM
Totally agree with Lisa- I'm also a gamer girl who started out as a package deal, but have kept playing long after the other half of my package left WoW... I probably would have left altogether too, or at least our guild, had it not been for a small group of really great women. As a relatively new player, I found the women in the guild to generally be friendlier and more helpful and accessible when I was trying to become a better player and more active guild member. I consider many of the women in my guild friends, whereas the guys are pretty much just guildmates. I'd be surprised to find as supportive an atmosphere in an all-guy guild.
Kevmar Aug 21st 2009 1:44PM
When I see a conversation going down the wrong path in trade/general I break out a comment that derails it. You don't even have to be on topic. One I prabably over use is "Does this dress make me look fat". It gets just enough attention that the topic shifts but shallow enough that they cannot do much with it for very long.