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9-02-2009 @ 11:31AM
@Jon Do:"1) Why did Blizz release 3.2 with emblem changes that were sure to INCREASE the number of instance runs without a fix already in place?"Management: We're keeping our release cycle. Catalysm is coming. Keep it on schedule!Hardware Architecture Group: We need upgrades to support all of these new players that came back to the game.Put bluntly they refused to let hardware limitations slow down their production cycle. The patches just keep coming regardless of whether the servers can take the load or not. In a nutshell it's a poor management decision."2) If they are conceding now that it is just a matter of a hardware upgrade, why wasn't this done a long time ago given that they have ~11 million paying customers, more than any other MMO?"(*these are all hypothetical numbers for the purpose of illustrating a point*)If you have 5 million "active players" that balloons to 11 million every time a new patch drops that can create a huge issue for hardware capacity. They can add capacity for more players (over time). Once you've made the investment in hardware you can't just tell Dell to take it all back when people leave the game until the next patch. It boils down to having the right amount of capacity for the users without spending too much on unnecessary upgrades. They may have estimated a bit on the lower side, and now they're paying the price with emergency upgrades.I think all of this can be summarized with one sentence: Blizzard is a victim of its own success.
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