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9-17-2009 @ 1:26PM
I agree completely, shawnmgraham. Having done some QA and user acceptance testing (and thus had to report and track bugs) for in-house software, I can barely imagine how complex the code needed to run WoW must be, and so that many bugs sounds quite reasonable. And for all we know, 60% of them could be resolved already. I know I personally have seen bugs as minor as a mob halfway inside a tree, so something like that would probably be tracked in the database, while still having little or no impact on the way anyone plays the game. Not a top priority, certainly.Also note, the number of GMs and customer service reps needed doesn't necessarily correlate with the number of bugs. While they do get bug reports from customers, most of the time they are likely just recording them and passing them on to the developers and QA testers. I expect that they spend a lot of time dealing with hacked accounts and loot issues etc etc etc, and those are probably NOT bug-related.
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