Actually, I'm very happy with the game, and have no problem with how they design or the changes they make. I rarely visit the forums, and when I do it's to learn from other users, not to QQ or find out what the blues have posted. As I said, I think it's a very poor way to disseminate information. If they want to educate the user base, be responsive to their clients, then there are better ways to do it.

I'm pleased that GC will continue to READ the forums, that's all he (or someone... A good CM with an in to the Devs is good enough for me) needs to do. Responsiveness doesn't mean playing with the clients, it means finding out what their concerns are and attempting to address them. Openness and clarity goes a long way to making people feel that this is done.

And yes, I do think subscribing implies that a company tries to address the needs of the client base. I find my ISP to be very responsive and helpful when I have an issue. They keep me well informed of any planned outages or upgrades and the reason for them beforehand. When one writes a letter to a magazine or newspaper pointing out an error, one doesn't need a reply, a correction to the error is all that's required.

Perhaps my letter was a bit "snarky"... so guess I'll go off somewhere to lick my wounds... too.... lol