@cremebrulee:

I agree, we might get a response. Who knows, that's up to them. I want to avoid playing the "shame game" as many other sites do, it really sets up bad relationships with people; and this is just a game, so there's no reason for people to get upset. (People being industry folks, not nonsensical commenters, which I'm not saying you're a part of =) ).

The primary reason we didn't contact Blizzard prior to the story running was, in this case, timing. We wanted to get this out there because it was an issue the community was seriously looking at right now. Blizzard is well aware of it, not only in emails sent by other people, but by the very nature of the article going up on WoW.com, which I know many of their folks read. If we were waiting for a Blizzard reply prior to running the story we could be waiting days, if not longer. That sets a bad president, as we don't want to hide issues from the community, nor allow breakdowns in communication to be an excuse for our lack of publishing.