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Reader Comments (Page 1 of 1)
12-04-2009 @ 11:16AM
Hoggersbud said...
Look at the complaints roll in, can't even take a little compensation with grace.
Reply
12-04-2009 @ 12:20PM
Colin said...
I agree. I really like wow, but some parts of the community drive me crazy sometime.
Why does Blizz owe you any more than one day?
You lost (roughly) a day of playing and Blizz gave you a day of playing. Why would they give you a week's worth of playtime, or free gear/emblems?
12-04-2009 @ 12:22PM
Colin said...
Oh, and to all the people talking about not getting credit when their server was down, I really feel for you. It's happened to me a few too many times. :(
But yeah, I don't fret and whine.
12-04-2009 @ 1:24PM
ZMES_Matt said...
@Colin
Yeah, I agree even though I QQ'd up top a little when I saw this. I didn't complain or fret one bit when my Battlegroup went down for a day earlier this year, I moved on and did something else with my free time. It's really not that big of a deal to me, I understand that this stuff happens and I'm okay with that. I only got upset that the same thing has happened to lots of servers/Battelgroups, but this is the first time (to my knowledge) that Blizz felt the urge to compensate for it. It's just kind of a "WTF" moment, you know? What makes this particular case more special than the rest?
12-04-2009 @ 1:53PM
jrizutko said...
I'm not personally upset about the downtime. I was playing that night on farstriders and was sad to lose the play time, but fortunately it wasn't a raid or event night of any kind.
I think what is conceptually disappointing about a day of game credit is that it seems to trivialize what some folks experience as a significant frustration. I think part of what plays into that is someone at blizzard making an announcement a few days later that there will be a credit.
It might help smooth public relations if there was a clear public policy that established the conditions that would trigger a game credit so that it would be an expected norm. If your server is unavailable for an hour or more for any reason other than regularly scheduled maintenance or population queue, AND you made a valid attempt to log into the game at any point during that time, you will automatically get one day of game time credited to your account.
I'm sure blizzard has some reason for doing it the way that they do, but as long as its a news item, people will react to it emotionally. When its a predictable event, people will have an anticipation for how it will be handled, and become less likely to get their woolies in a bunch.