To the people down-voting comments: Keep in mind that in this case it does confirm to the vocal minority that the fanboiz are trying to keep them down and that the only way to get their point across is to complain more and louder. It's better in this case to explain to them calmly where the line is and when it is crossed.

Yes, you can disagree with things that Blizzard does. But keep in mind, there is a difference between intentional decisions they are making and unintentional things that may have slipped through the cracks. If you are not aware by this point that Blizzard is making World of Warcraft more casual friendly, you must be living under a rock. MMO players who don't even play WoW are aware that WoW is the casual-friendly MMO. Blizzard has stated this is their intention, and if you think that adding your voice to the cacophony will change the direction the game is taking, you have a very overinflated sense of your own importance. This is when you simply should look for a different game.

However, when it comes to smaller issues, there is a possibility that your input will be helpful, but you MUST stay calm. If your class has become unbalanced, post numbers. Do not make up numbers, learn to use a combat log parser. If a bug that Blizzard thinks is not urgent is causing you to not enjoy the game, explain to them why it is more important than they believe it to be. If there is even a remote possibility your post might be construed as whining, have a friend read over it before you post it. If you sound whiny, your post will be dismissed out of hand.

People think it is appropriate to be angry and post venom filled diatribes. Perhaps it makes them feel better, but it has absolutely no effect on the game. When people approach you spewing venomous criticism, do you ever believe that it's your fault? No. If the other person is making themselves sound ridiculous, then it is too easy to dismiss the content of their criticism due to the way in which they communicated it.

Sadly, I think a lot of it is an maturity issue. It is very easy as a teenager to be convinced of the righteousness of your cause (whatever the cause may be, I'm ashamed to say it was politics for me) and perceive those who do not agree with you as morally lacking. I think many of the people who perceive Ghostcrawler as condescending fall into this camp. For the rest of us, remember you were there once. It may not have been a video game, but there was something you felt that way about and annoyed everyone around you talking about.