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1-08-2010 @ 11:59AM
@Viper007Bond: Oi. Do you understand how accounts get hacked?Most hacks don't involve family members or friends sharing a single computer stealing from each other, and so NEVER COMPROMISE THE PHYSICAL SECURITY OF THE PLAYER'S COMPUTER. The player follows a link that installs a keylogger, or just goes to a website where they are asked to enter their account credentials. The credentials are then forwarded to the bad guys, who can then use them to log in to your account from their computer.Even if the keyloggers/website ask you for the authenticator value, that number's good for what, 10 seconds? Assuming that a player logs in once an hour, it would take years to gather enough information to predict the sequence, if Blizzard has used decent values for the RNG. Launch the application, enter your credentials, get the authenticator prompt, and tab out to see what the numbers are on your desktop widget. Tab back, plug them in, and play.Is it perfect? No. Is it as secure as a separate authenticator? No. Is it good enough to stop a large percentage of the hacks that happen today? Yeah, probably. New, more complex viruses might be able to compromise the software based authenticator, but you'd have new ways of dealing with that as well. The reason so many accounts are hacked right now is that it is very easy to do so, with only a two factor authentication, and static values at that. Every increase in complexity will reduce the number of successful attacks.
1-08-2010 @ 3:34PM
It already is totally free, just download the app for the iphone/ipod touch. It was amazing how easy and seamless it was to connect the app with my account. Now I just start wow, it asks for my authenticator, I open the app and it immediately gives me a refreshing code. I enter the code before it refreshes and poof I'm in. The whole process takes maybe 10-15 seconds. You even get the pet in the in game mail just as if you had purchased the full physical authenticator. When I first saw this idea of authenticators I thought it might be a money grab, but given the free iphone app with the same functionality its clearly not. It's free, it's easy, just download it. I guess some people might not have touches/iphones because they use a blackberry or something (or heaven forbid a zune) for those people all I can really say is next time make a better consumer electronics choice, and after you do, download this authenticator for free.
1-08-2010 @ 1:30PM
@ Kragragh: Perhaps the Collector's Edition Authenticator will be back-lit, while the regular Cataclysm box is simply the standard authenticator. Something else no one has mentioned; If Blizzard chooses to ship an Authenticator with every copy of Cataclysm, they'd very likely save a lot of money by producing in bulk. It's pretty much a win-win for Blizzard at this point, so... as I said in my original post, it's no surprise.
1-08-2010 @ 1:48PM
Yes I think authenticator+Cataclysm expansion is good idea and I would happily pay more for it than just the expansion. This way almost everyone could get it. BUT THE ONLY WAY I'm seeing authenticators being mandatory is that you can buy them from the same shops/retailers you can buy your game cards and WoW + expansions. IF you make it mandatory getting authenticator have to be EASY and POSSIBLE for almost ALL wow players around the world. Only way to make it easy - you can walk into shop and byu it or you can buy it from online-shop where you have NO difficulties paying and it will be shipped to you NO MATTER where the hell you might live. Yes so Blizz games are not sold in your country for some weird reason, no problem still you would have many other routes to get it; for example ship it from your neighbor country's online-store. Blizz can't handle shipping all over the world by itself, here is an easy solution. If Blizz don't make this possible they will lose many players, you think they want that?It is bad customer service that the only source to get authenticator is to buy it from Blizzard store! When they don't even ship everywhere although it's in their list of "we are shipping here" and when the paying methods are very limited.I WANT TO buy authenticator even if it would cost triple as much as now. Here are some reasons I haven't. Mine and many others difficulties don't seems to interest Blizz since they haven't done any changes and seem to think that if people can't do it their way it's not Blizz fault but the people/countries.1. I don't have credit card. I could possibly get one but that wouldn't help.2. My country (in EU) supports mainly if not ONLY Verified by Visa service. It means that there is no way you can pay anything just by writing and sending your credit card information (although it would be https-site). I have not used this service but my knowledge is that it's similar as online-banks. In my country we mainly pay our online-shoppings this way, logging to our bank account and verifying the purchase like paying bills. Ofc having this service costs so many small shops have other ways; they send you a bill with your purchase or you prepay and they send your purchase when they see the payment on their bank account. And since everyone is not using it there is no reason for Blizz to use it.3. I somehow manage to find bank and credit card that allows me to buy with this unsecure way by sending my credit info - only to find out that Blizz won't ship here. I trust they do ship here but getting that credit card would be a real pain (and I'm not 100% sure I'd get one).4. I don't have phone they support for those authenticator apps. I think they support only new 3G-mobiles? How long they support older phones and how fast they start supporting new phones and manufacturers? And those phones cost and there is no 100% guarantee the it will work with the apps. So I wouldn't go and buy new expensive phone just for authenticator. You know, everything that can go wrong will - particularly with different apps and devises. 3G-phones need security-apps to protect from increasing viruses to mobiles. Will Blizz guarantee that their apps work with these security-apps and when some virus anyway hits you and goes grazy is it your fault?There might be some inaccurate things in my writings so excuse me but this topic really heats me up.Yes, go ahead and make it mandatory but make sure ALL players can get one. You know it's ok if you get one with Cata-expansion but when you lose it and need another... there has to be a way to get one without going thru hell. Good customer service is not make it simple andd easy so you can keep your customers.
1-08-2010 @ 2:10PM
Oh bad typo. :)"Good customer service is not make it simple andd easy so you can keep your customers."*is to make it simple and easy
1-08-2010 @ 3:15PM
For all of you going "Oh no, the battery will die", the expectancy per Digipass' website is 7 years. Somehow I seriously doubt it will crap out in two weeks. And when it does die in 5 years (conservatively), just buy another one. They are the cheapest thing you can buy that has anything to do with WoW :PFor the "I'll loose it" argument. Do what I do: Set it on the base of my monitor (granted, I never play from a laptop because I just have a shitty laptop that's good for word processing and using the internet, but I bet a lot of you are Desktop exclusive too).. unless the hacker is breaking into my house it's fine right there. And just put it back when you're done, since you're still sitting right there. It's almost impossible to lose. And just in case you are really afraid you'll lose it, buy two and keep the second one somewhere you couldn't possibly lose it, and write down the serial number to the first one. Then, on the day you lose it, call Blizzard up, have them remove the first one (really easy if you have the serial number of the authenticator), and activate the second one all in one fell swoop. Quick and easy. Oh, and order your third at the same time :P
1-08-2010 @ 3:54PM
so just come up with an authenticator that runs on the local desktop.__________________Because that is gonna be 100% secure and unhackable by malicious programs, isn;t it?
1-08-2010 @ 5:59PM
Would have probably got one already if it didn't cost 30 freaking dollars in End of the world tax (shipping) Would love it if all the Cataclysm boxes came with one!
1-08-2010 @ 8:33PM
@Impulsivity next time make a better consumer electronics choice doint buy a rediculus over blown DRM heavr POS Like the iphone/ipod touch
1-10-2010 @ 5:20PM
@AftermathmaticalI agree totally, and since Authenticators cost about $6, have the Authenticator version cost that much more, perhaps a little less due to no need for packaging.If it's something where the Authenticator version is 10-20 dollars more, I'll not buy it, and uninstall the game. And when Blizz asks why, I'll say "I realized I was being held captive on a pirate ship, and I want off."
3-04-2010 @ 8:35AM
IDD Better support for mobile authenticators.At the moment it seems Blizzard is content to let 3rd parties develop the software but I think this has resulted in a significant gap between the application and the mobile platforms available and in common use.Symbian, Android.. where is the updated authenticator for phones released in the last 6 months. I cant be that difficult to repackage the java application for a new phone.
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