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1-22-2010 @ 12:41AM
I own a hardware Authenticator, and I was hacked this past Saturday.Several people on the Customer Service Forums suggested that I was the victim of a "login screen trojan". I practice safe computing (AV updated nightly, software firewall, Spybot resident and updated nightly - not to mention the router) so it initially struck me as completely implausible. But on reflection, it makes sense:When I fired up the game, I was presented with the familiar login screen. After entering my Battle.net information and entering my Authenticator code, it immediately said my information was wrong - not even a delay one might expect while my client contacts Blizzard's servers. I tried another time or two, then left for several hours with my wife. I tried again when we got home and had the same problem, so I went to the Customer Service Forums seeking advice before shutting down the machine and going to bed.http://forums.worldofwarcraft.com/thread.html?topicId=22418749594Note that the next morning, I was still unable to login and all of my gear was gone. I'd even managed to gain an Emblem of Valor according to the Armory.I recently received an email from Blizzard with a PDF file I am supposed to print, fill out, and mail back with a copy of my ID so they can restore my account. I'm not sure this game is worth that effort anymore. - Fairlane
1-23-2010 @ 1:06PM
The lack of delay actually means that you had either the password or the authenticator code wrong - that's completely normal.My suspicion is that you're making this up in an attempt to convince people not to use authenticators - why would you do that, I wonder?
1-23-2010 @ 4:27PM
If it makes you feel safer to believe that I'm lying, I wish you luck. You're going to need it.The point is that merely having an Authenticator does NOT make your account invulnerable. You would think that any reasonable person would know this. Clearly, you'd be wrong.
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