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1-22-2010 @ 2:05AM
There is one more thing that I can add to what to do if your account gets hacked. My roommate's account was hacked late last year and they did have the usual malware protection on the computer. There was no authenticator on the computer at the time. There is now. I got home very shortly after it was hacked and they found their stuff gone. I immediately contacted a GM and told them about it. A short while later I was contacted about it and the very nice GM worked with us to get her protected with a new password and put through the info to get her stuff replaced. This was after the billing department was closed and I know that not everyone has someone who can assist this way but if you do, it is a lot faster to get things back than email and phone. It still took about three days for things to be reset but all or almost everything was returned. So...if you can, contact a GM with a help request as soon as you can. You will save time if you are hacked. I will also say, don't use any version of Internet Explorer. There are too many exploits for it waiting to infect you. Be well....Malkinius
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