Raid Rx: 10 ways to support your healing lead

Every week, Raid Rx will help you quarterback your healers to victory! Your host is Matt Low, the grand poobah of World of Matticus and a founder of No Stock UI, a WoW blog for all things UI, macro, and addon related.
A great team of healers need a leader who can help them stay focused and give them the right assignments. Without their direction (or at least, someone to coordinate healing actions), it can get pretty messy fast. Being the boss of healers and acting as an intermediary between them and the raid leader or officers can often times be stressing. They're often the first person people go to after a wipe wondering what happened or who failed and so forth. As a healer though, you can help ease the stress that they experience.
Have a dual spec: In current raids, there's a degree of variability on the number of healers used in a fight. Want to be valuable? Pick up a DPS and healing spec. Offer to do both depending on what the raid needs. A fight like Valithria could benefit with 7 healers for raids that are just starting out. On the other hand, Festergut needs a reduction in healers in order to match the DPS requirements. You can get away with about 5 on that encounter. Your second spec doesn't have to be one of a different role either. I myself run holy as one spec and discipline as the other. It's handy in case I need to mass cast Power Word: Shield against Saurfang and then switch it up later to holy for Valithria.
Stay up to date on all the fights: Do your homework. Understand what is super relevant for healers. On a fight like Blood Princes, you know that the fight mechanic involves keeping the kinetic bombs in the air. If there is one directly on top of you and you notice there aren't any DPS around, hit it with a quick spell to keep it suspended until someone can head over and help you out with it. Watch some kill videos and read up on the experiences of others to gain some idea of what your raid is about to go through. Who knows? Maybe you'll see remember something your leaders forgot that happens to be crucial to the fight.
Do as they ask you to do: Don't second guess your assignments. At least, not initially. On a new encounter, its all about understanding the basic mechanics of the fight. Healers can easily be reassigned if some are better at one then the other. If you're better suited at some role than someone else, just hold it for now. If your healing lead has a good track record, there's usually a reason why you're being given the task. Maybe they just trust you with it or they want to put someone else through the paces. On the flip side, they might be acting like a certain dwarf priest who likes to roll dice to see who gets assigned to what.
Stay positive: Let's not be negative now. Yes you've gone through a few wipes. Raiding isn't exactly the easiest thing to do in the world for everyone. Before Burning Crusade, encounters often took weeks or sometimes months to learn and get down. The best you can do is stay upbeat. At the very least, keep your reservations to yourself and just do your best. Saying all is lost and this is nothing more than a waste of time isn't going to help anyone and it doesn't do much other than undermining authority. If you really can't bear the wipes, just message your leads and ask them to excuse you for the night.
Speak up about problems: Your healing lead only has two eyes. As they tend to be healers, they're also intently focused on their job. If you see something that doesn't look right or if someone is standing in a bad spot or just not doing their job, speak up. Do it in your healing channel (if you have one) or just message them. Maybe it's intentional. At the same time, be honest with yourself. If you're having trouble keeping someone alive, there is no shame in asking if anyone else can be spared to help. Not every tank can be healed consistently with just one healer.
Be constructive with feedback: After raids, I like to deconstruct the various boss fights in the guild forums. I try to go over what I liked, and what I think needs to be improved on along with observations. In some cases, I'll name players if they did something that stood out to me.
Don't be difficult: Let's not get into heated discussions or annoy the rest of the raiders. Its best to be loose, relaxed and easy going. Go with the flow and roll with what the raid is doing. If they need a healer to step out in favor of someone else, you don't exactly have to volunteer (unless you do have something else you'd rather be doing like watching hockey). But if they ask you to, bite your tongue and just do it. Remind them that you stepped out if they ask you to repeatedly.
Constantly check your location: This is a big one for me. Watch where you're standing and know roughly how far away your healing target is. In the past, I've lost my healing assignments because I was one step too slow and simply could not keep up with them. Slowly, I started opening up to them and asking where they would go if they had a set route. This way, I knew in advance where they were going and could stay within range. The message here is to always know where you are in relation to your target. Keep in mind anything that could break line of sight of cause them to stray further away. If you're out of range, call it out and if there is a healer close by, then can cover until you're safely within range again.
Avoid getting tunnel visioned: This still happens to me from time to time. I get too focused on one target or whatever it is that I'm doing, and I'm too slow to react to the big gaping void zone that just opened up beneath me. Don't let this happen to you.
Know your loot: Want to speed up the looting process? Have an idea of what is an upgrade for you and what isn't. This way, when your raid has just taken down a boss, you won't have to spend a long time agonizing whether or not this item is good for you or if you want to hold out for a better drop or what have you.
Do what you can to help make life easy for them. Its not exactly a walk in the park to manage and oversee all healing required in a raid. Next week, I'm going to talk about signs of a corrupt or inadequate healing lead and what to do with them.
Want some more advice for working with the healers in your guild? Raid Rx has you covered with all there is to know! Need raid or guild healing advice? E-mail me at matticus@wow.com and you could see a future post addressing your question. Looking for less healer-centric raiding advice? Take a look at our raiding column Ready Check. Filed under: Druid, Paladin, Priest, Shaman, Analysis / Opinion, Raiding, Raid Rx (Raid Healing)






Reader Comments (Page 1 of 1)
Aggiee Feb 4th 2010 4:40PM
And if all else fails. Blame the Hunter. Or well, his pet.
nekorion Feb 4th 2010 4:59PM
I know it's not directly related to healers, but raid healers tend to have amazing insight into how the rest of the raid functions. They know who stands in void zones, since they're healing them, they know the general damage occurring since they're healing it, and while I wouldn't say raid healing is easier than tank healing, it's less stressful and you have more time to evaluate what's going on around you.
If anyone is a raid leader, try to ask you raid heals how you think the rest of the group is preforming. They might know more than you'd expect.
Zeplar Feb 4th 2010 5:41PM
I'm raid leader of my guild, and I've been main-tank, raid-healer, and cat DPS (I'm a druid if you haven't caught on).
I think I notice what's going on best as a healer, and worst as DPS. DPS I'm concerned with keeping myself safe, and doing maximum DPS. As a healer I'm concerned with everyone. As a tank sometimes I'm too focused making sure myself and the OT are doing their job, to watch all the DPS.
However, healers do sometimes have the problem of "gridlock" when you're so completely focused on Grid that you don't even see the actual fight. The less damage the raid takes, the easier it is to divide your attention.
Maxpowr Feb 5th 2010 3:34AM
I have said this before many times, when a wipe/death isn't obvious, the raid leader/officers turn to recount and the healers and asked what happened. Healers are always the first to know when someone fails at raid mechanics. Sometimes, bad RNG happens but healers have the most raid awareness of anyone.
While we don't call out "problem players" (it is demoralizing) the officers know what is going on and usually will sit them on certain encounters.
We do alot of the same things you do Matt also. We post the intial strat on our forums, break it down into pieces and fine tune it, implement it and then address problems in the fight.
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As an aside. I swear Blizzard put in that void zone that drains mana on Dreamwalker so healers don't get tunnel vision. Since it doesn't do damage to you, you may not notice it.
samholt2710 Feb 4th 2010 5:13PM
Another good article. As an ex-raid healer, looking to get back into it soon, all the advice offered here is useful.
Paugu Feb 4th 2010 6:35PM
Most of the time, raids wipe because of DPS/Tanks not doing what they're supposed to, heals aren't geared, Tanks take too much damage, DPS take too much damage, DPS don't stand still when they obtain aggro, Heals don' t heal and if Heals don't know the fight.
Bronwyn Feb 5th 2010 12:02AM
Wow I think you've pretty much covered all the things that can cause a raid wipe. Gratz.
Fairlane Feb 5th 2010 10:34AM
You forgot locusts.
madisona Feb 4th 2010 7:08PM
What's with all the no-brainer, basic beginners information in these Raid Rx columns lately? Can we talk about current bosses/strategies/healing class combinations/techniques etc?
Sky Feb 4th 2010 8:11PM
Hey Matt which team are you rooting for?
Canucks all the way!
Idain Feb 5th 2010 8:21AM
Pens > All!!
Fairlane Feb 5th 2010 10:35AM
Prediction: After the Olympic break, Detroit steps on the gas.
Idain Feb 5th 2010 8:33PM
Franzen will be back, that will be a HUGE improvement. and when they'll reach the postseason i see them winning there aswel, no other team knows more about winning atm, (Pens/NJersey being pretty close)
STARF Feb 8th 2010 1:10PM
Hate to break it to ya all but its gonna be the caps. Too bad the leafs didn't have Phenuef or JSG, at the start of the season.
Smoof Feb 4th 2010 10:07PM
Anyone have any good healing guides for healing 10-mans as a Shaman?
Ringo100 Feb 5th 2010 1:52AM
I remember raiding back in 40 mans.. I could barely see the fights I was so focused on those little green bars.
Ringo100 Feb 5th 2010 1:53AM
^ needless to say I'm prot these days!
STARF Feb 8th 2010 1:06PM
Very interesting, I have begun to heal a bit on my shaman, and i know my biggest weekness is knowing what spell to cast at what times, and when to use my cool downs. Is having the tank targeted to recast earth shield a good thing or should i be targeting the boss?
Pri Feb 16th 2010 12:25PM
Depending on the boss, I'll either keep the tank targeted, or have him as my focus so I can re-target him as needed.