Insider Trader: Just the tip

You drop the person a quick whisper, group up to make it a little easier to find them, and then enchant their bracers with that sweet, sweet attack power. They thank you and place the tip in a trade window . . . 2 gold. Before you can even blink, the person breaks group, and logs out. It could be worse -- sometimes, you feel like you're lucky to get even 1 gold for your time.
Especially with the Dungeon Finder making gathering enchanting materials easier for everyone, craftsmen are finding themselves struggling to earn cash via the old tipping method. After all, enchanters are no longer the single-flow hub of getting enchanting reagents. And while enchanters are the long-traditional tipped craftsmen, Jewelcrafters, Inscription practitioners, and just about all professions are in the same boat.
How do you get tips? How do you handle the tips? What goes into a tip? Let's take a look behind the jump and start breaking down the ancient art of supplying tips.
The Myths
Let's start by looking at the myths about tipping. One of my favorite forum-based arguments for why a tradesperson shouldn't be extravagantly tipped is that you're paying for them to "press a single button." Like all good myths, there's a grain of truth in that argument. After all, all the professional is doing right now is pressing "Create."
But you're also paying for time, effort, availability, and any other number of things. You're paying (in some respect) for the time that enchanter spent getting their skill up to a sufficient level. You're paying for that person's time to come meet you in a capital city. You're paying for the person to stand there with you, instead of being in a raid picking up more Emblems of Frost.
Really, though, what you're paying for is convenience. You're paying that person to use an ability on your character sheet which you could have done yourself. There's nothing stopping anyone from levelling up a master tradesperson in every single available profession. Of course, that would be inconvenient and an immense timesink. However, when you're tipping someone, you're saying "Thanks for keeping me from having to level my own jewelcrafter, and for hanging out in Dalaran with me."
My next favorite myth about tipping is that it's more expensive than just shopping for items in the Auction House. I guess on some servers the Auction House could be so cheap that it's a constant funnel of nearly free character improvement. On a whim, I checked out Enchant Bracers - Great Assault on a few different servers. Every time, the enchant was several hundred gold. That enchant only takes 24 Infinite Dust and some essences. That's only a couple Heroics worth of materials, really.
So, for the cost of half that on the Auction House, you can hit a couple Heroics and just tip someone from the Trade Channel. Now, you're supplying mats, so the cost of goods will no longer be a factor. But nobody works for free, and instead of millking margin through the Auction House, you're paying for the work via tip. It's usually cheaper this way, but you should still pony up a little cash to the crafter.
The Amount
The big struggle that I see about tipping is "I don't know how much." I have two different methods for deciding how much I'm going to tip a crafter.
The first option is probably the most "fair." I look up the cost of goods on the Auction House and then look for the pre-created item at the same time. I then cut that profit in half, and offer that amount as a tip on the trade channel. That's a fairly equitable way of doing it since I could find someone to do it cheaper. And by finding someone to do it cheaper, I'd be removing the profit of this work from the crafter's revenue stream. Making half profit is better than making no profit.
Still, doing all that can take a lot of work. My favorite method of tipping is what I think of as being the "daily equivalent." Your average daily quest seems to net about 13 gold. For most run of the mill enchants, jewels, or inscriptions, I'll tip the person one daily. (That is to say, I'll tip 13 gold.)
If the enchant is one of the more special enchants (I usually judge that by whether it takes an Abyss Crystal or some other weird reagent), I'll tip two dailies. (That's 26 gold.)
If I'm getting someone to build something really fancy, I'll tip three dailies. For example, I'd drop an engineer 39 gold (probably 40 to round up) to help me make a mechano-hog. (I'd actually go to 4 or 5 dailies, if the engineer has to fetch the materials for me.)
Again, giving someone 40 gold for a motorized chopper probably seems a little cheap. But I always could find a guildie or other friendly person to make it for free. 40 gold isn't nothing, and I think tends to be a pretty fair amount.
Setting expectations
So, we've talked a little bit about why the customer should tip, and how much the customer should tip. What we've not talked about yet is whether it's fair to tell someone up front that you expect a tip. My answer is pretty simple. If you want a tip, you should say so right up front. "I will do this for a tip." It might seem rude to say you expect a gratuity, but I would think it's a dozen times more rude to expect one and then be upset if you didn't get it.
It's okay to even say how much of a tip you'd like. "Enchanting with your mats for 10g a pop by Stormwind Bank" is a pretty simple phrase to throw out on the trade channel. You may find yourself in a pricing competition on the Trade channel, in which case you'll have to be a little more sneaky. But usually, I'd expect that to work out just fine.
You'll be surprised how much business you drum up by setting this expectation ahead of time. Folks who just want to get their gear enchanted, but don't want to haggle, may thank you for your earnestness.
Summary
Tipping is just a fact of life for many professions. It's how they make their money. Tradespeople are not out to gouge anyone, but if they're not making at least a little cash, they won't be out there for hire.
What about you, gentle readers? How do you handle tips in your professions?
Filed under: Insider Trader (Professions)






Reader Comments (Page 1 of 7)
Zalvi24 Feb 15th 2010 2:05PM
Just the Tip.................. thats what she said
maxthehazy Feb 15th 2010 2:18PM
I don't even bother with tips any more as most people seem to think that tipping is optional, I charge a fee for my services. 15-20g if the enchant or cut came from the trainer, 25-35g if it was something that had to be bought with shards or the like, and substantially more if it is something that had to be farmed (mongoose or high end vanilla enchants).
Avan Feb 15th 2010 3:09PM
When I'm advertising enchanting, or alchemy, or leatherworking, or lockpicking, or whatever profession my current toon has, I always say, "Tips appreciated, not required." Now, I get dozens of requests a day on each toon, and at least three times a week someone won't tip. And that's okay because: I said in the ad that you dont' have to tip; tips are supposed to be optional, considering that is what makes them a tip. Anything else is just a service fee. My tip-based business operates under the assumption that you're providing the mats. If you want me to craft something for you with my mats, I'm charging you a set amount. I'll still take extra if you want to add a tip on top of it!
I bring up a service fee mostly in part of this blurb from the article:
"It's okay to even say how much of a tip you'd like. "Enchanting with your mats for 10g a pop by Stormwind Bank" is a pretty simple phrase to throw out on the trade channel. You may find yourself in a pricing competition on the Trade channel, in which case you'll have to be a little more sneaky. But usually, I'd expect that to work out just fine."
Saying, "tip this much or no click" basically means, "pay me or I keep your gem/dust/herbs." Call it a service fee and be done with it.
When I'm having goods crafted for me (I always provide my own mats), I tip a flat 10g. After all, I'm only having a gem cut. If in the rare instance I need something crafted that I cannot make myself (yet), I'll tip a rather generous 200g. Its all a drop in the bucket, really.
Cor Feb 15th 2010 4:11PM
/trade "XXXX enchant - 500g on AH or your mats (aprox 300g) + 100g fee. PST. Will cast on parchment if desired."
Very easy for the average consumer to see the bargin. Sure, it's a large fee but the savings are clear. The customer can varify the AH price easily and many will be drawn by the up front pricing. Lots of players would rather spend more then have to haggle or risk under/over tipping. Make the savings clear and they will buy.
Reguarding casting on parchment? Why not. Sure they may just put it in the AH for a profit, but you still earn your fee and they get to deal with being under cut in the market.
Sehvekah Feb 15th 2010 5:20PM
Personally, for enchanters I'll usually tip via extra mats(say, an extra abyss crystal or dream shard or two per enchant). That way I don't really have to worry about how much I should be tipping, as it's always in line with the value of mats, and enchanters often have to dip into their own mat pool for various reasons so some extras on the big items can help them out.
Karuna Feb 15th 2010 5:46PM
I didn't take enchanting or jewelcrafting up to make money so i rarely answer those trade Lfs. I took both for the nice extra stats ( took bothup in bc before every class got little extras) and the convience of being able to emchant/gem my own gear without spending forever looking for what i want in trade. For me, I mostly run a friends/guildee only service where any cut or enchant is for free.
If i do help trade people out, i feel uncomfortable charging. If i ask for anything at all, it's usually in the form of a one off payment for as much work as they want. Interestingly though, i've found that not charging anything earns me more money, it's amazing how generous people can be when you just help them for the sake of helping them.
Tribunal Feb 16th 2010 4:15AM
@Cor
Except, at the moment on most servers, enchanting scrolls are way, way overpriced. Almost every other profession, barring top tier BoE craftables, everything is selling at barely profitable rates, with the exception of one or two rare/standout things, and epic gems depending on how you're determining the cost of the raw gems.
The enchanting mats market has taken a hit on several servers because of the DEing in randoms, and yet scrolls are still selling for 3-4+x markup over mats costs.
I'm not sure why this is true, and why people perpetuate it by buying the overpriced scrolls, but yeah.
clundgren Feb 16th 2010 2:11PM
If people are "perpetuating this" by buying the scrolls, then the scrolls are not overpriced. . Just because *you* don't agree with the price doesn't make something overpriced.
Elmo Feb 15th 2010 2:08PM
I'm a real cheap ass but willing to tip for enchants or gems.
however most people don't dare ask for a little sum, when their trade window goes green I accept and don't pay anything.
I think the crafter should take the initiative when it comes to money.
I get the enchant I want and if I don't have to pay for it I won't.
Talutha Feb 15th 2010 3:12PM
So when you go to a sit down restaurant to eat, you wait for your server to ask you to tip them?
ciggychan Feb 15th 2010 3:45PM
Your analogy isn't really appropriate. The fact is if a crafter clicks the trade button when there is no money in the interface yet, they are saying, hey here's the enchant for free. They can see if you've put a tip in or not, and they know that the click of the trade button applies to EXACTLY what is in the interface. If it goes green then it goes green. Now if you just sit there and wait for them to click green because you have no intention of tipping then you're a shmo, but that is a different issue, and now what this user is describing.
Talutha Feb 15th 2010 3:52PM
I think it is exactly what the user is describing. Say you go to Chili's and have some wonderful Baby Back Ribs. You finish your meal and the server gives you your check. In the WoW world the server just provided you with the service, opened trade and hit the trade button making the window green. They've already charged your card for the initial value. You can hit accept and walk out without giving a tip, or you can write down a tip amount and hit accept on your end causing the server to have to redo their end and hitting the accept button again.
Basil Berntsen Feb 15th 2010 5:41PM
I never accept tips- I charge fees. I have a few rare recipes among my tradeskills, and if I see someone asking for it, I wait 15 minutes before offering, and I always charge at least what I would charge for the product in the AH.
Elmo Feb 15th 2010 6:40PM
Well I guess it's a difference is culture then.
where I'm from tips are more exception than rule, usually I just pay what I'm charged and nothing more (to continue on your restaurant example).
And I know few examples of people giving tips (and I've worked in a restaurant)
Hyacinthe Feb 15th 2010 7:17PM
Wow, I hope Elmo is not from the US. I've worked as a waitress, and they get paid SIGNIFICANTLY less than minimum wage because they rely on tips. I once knew a waiter with a table full of 15 or more people who all got up and left without leaving him a single tip. I felt awful for him- who DOES that? Even if a server is not as attentive as maybe they could have been, I won't let my husband leave without giving a tip, even a small one.
clundgren Feb 16th 2010 2:14PM
"Well I guess it's a difference is culture then.
where I'm from tips are more exception than rule, usually I just pay what I'm charged and nothing more (to continue on your restaurant example).
And I know few examples of people giving tips (and I've worked in a restaurant)"
And where exactly are you from? Douchebagville?
Sehvekah Feb 16th 2010 5:59PM
Tipping customs vary widely throughout the world.
http://en.wikipedia.org/wiki/Tip_(gratuity)
Note this is just a wiki article, but it's still enough the feel marginally edumacated about this kind of stuff.
godmode Feb 15th 2010 2:08PM
What about ICC crafted items? I've had everything people give me 0 to 200g. I think 200g is a fair tip because it costs 2000g just to get the pattern. Also if you can afford 12k* in mats you can afford a 200g tip.
*prices on my server
nekorion Feb 15th 2010 2:37PM
not at all. I'm sinking all my time into trying to get the gold for the primordial saronites. I am not rich. In fact I'm generally hovering between the 2k gold it costs to buy one, and 70ish gold I tend to end up having after I buy one. I'm not saying the pattern doesn't cost a ton, but expecting people to be bleeding gold just because they managed to put together 5 to 8 saronites together is ridiculous. If anything those select few that put the effort into accruing saronite are the poorest people you'll meet anywhere.
Nick Feb 15th 2010 2:42PM
I've had a lot of the ICC items crafted for me recently. I have a priest, a mage and a pally all with the legs and feet. I also had the legs created for a Hunter and a Druid friend of mine for their up coming birthdays. Each time I've had one created I've tipped 500g per item.