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3-18-2010 @ 11:48AM
I'll take the latter on first. Have a way for guild members who are on at the time to reach an officer or leader outside the game. Have a vent, an emergency e-mail, an IM page, a website, whatever will work for you communication wise. If somebody is logged in, that's fine, but if not? Well, maybe they're online somewhere they can be reached. Or maybe not, you may just need to take things as they go. But really, that's mostly in Blizzards hands, the only thing that can happen on your end is demoting or kicking somebody.Now to prevent the hacking of members...there is only one thing YOU can do, and that's offer education to them. There are many many pages explaining some of the common phishing tactics used, and how to secure yourself because the weakest part of any security setup is not the computer, it's the person. People are the ones who let others log into their account, who buy gold, who visit websites because they want into the Beta for Cataclysm. Teaching them the consequences of that MAY stop them. Or it may not. After that, folks can learn about firewall and malware software, and decide which ones to use. You may also want to segment guild bank access more effectively. You don't need to give every officer access to every guild bank slot. You don't need everybody to have unlimited withdraw priveleges.You really don't.
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