Insider Trader: Advertising your profession

There are relatively few avenues for selling your profession's wares. The first, and probably the most universal, is to create your trade goods and then list them on the auction house. This is a pretty common channel for selling trade goods. As such, there's more than a few techniques and arts to getting the most out of working the auction house. Check out Gold Capped, for example, to pick up a lot of great advice on how to work the AH.
The second way to sell your goods is via small-scale professions gathering. We talked a few weeks ago about how to get together a crafting bazaar. The advantage to a crafting bazaar is that you get a lot of exposure from a lot of people. If your event is fairly well attended, then you're going to get a lot of different customers cruising to buy crafting goods. It's especially advantageous to spend time working with a consumer in a bazaar environment, because you have face-to-face interaction during which you can try and upsell the client. You can check out all of their gear and enchants, and make recommendations for things they might want to purchase to improve their performance.
There's a middle ground between those two methods, however, and it combines a lot of the best traits of the crafting bazaar with the open, free market of the auction house. By advertising your profession on Trade, the official forums, and word of mouth, you can get in touch with prospective customers while still respecting and interacting with your server's overall economy. You get the chance to meet someone "face-to-face" (or, at least, whisper-to-whisper) and you get the same chance to review the gear that you would in the bazaar. However, you don't have to wait for a special location or particular time in order to meet those folks.
Considering how important word-of-mouth can be to growing a network of steady customers, we should take the time to review a few tips for advertising your profession.
Trade Channel
I know, I may be stating something obvious. But if you can somehow manage to navigate and dodge all the Chuck Norris and murloc jokes, the Trade channel can be a decent place to advertise your profession. The down side is that you're going to have a few dozen other crafters who are also rocking the Trade channel. At least you can rest assured that people must find some success there, or else you wouldn't see anyone using the chat channel. Just be prepared for some off-topic discussion while you're trying to sell your goods.
Trade Channel sales come in two obvious varieties -- posts from people who are proactively looking to buy an item (WTB) and people who are looking to sell an item (WTS). While it's awesome to be able to hook up with someone looking to buy what you're selling, most of your commerce will happen while you're advertising your "WTS." That's because there's more people looking for their "best option" while shopping around, and that includes avenues other than Trade (such as guildies, the auction house) that will compete with you. There's not much use standing around hoping you just happen to have the exact thing someone's hoping to buy at the exact time.
The best way I've seen to use the Trade channel is to avoid falling into the trap of merely focusing on immediate sales. Instead, the idea is to start getting your names as a professions-master "out there." Don't focus on your spur-of-the-moment purchasers, though obviously take the opportunities as they present themselves.
Create a brief, fun macro to display your talents (and your skill list.) For example:
Dudeguy McDudicus: Master level Enchanter, with everything you need. I'm available evenings to custom create your enchanting; happy to meet you right outside Icecrown Citadel and setup your gear as soon as it drops! Friend me for service!
Hopefully, if you do your advertising right in Trade chat, someone will put you on their friends list, and look you up when there's work they need to get done.
Official Forums
Okay, the official forums can be kind of a mess. But most of the realm forums are actually relatively tame. They've certainly been taken over by the weeds of raiding guilds constantly recruiting and the ongoing tumult of local drama. But, there are still a lot of well-connected players who hit the forums.
It would be ideal for you to start your own thread. However, there are two dangers to doing so. First, if there's no reason for people to regularly update or post in your thread, it will quickly fall off the front page. (And you really shouldn't be that guy who bumps his own professions thread just to stay on the front page -- that's not going to do you any favors.) Second, many realm forums already have a "Professions" thread stickied to the top. You need to be unique, thorough, and current.
What I'd suggest is start your first post with a full listing of when you are available to perform your profession, how much you charge, and what your most popular recipes are. Then, every time you make a new sale or a new connection, post updates to the thread. Again, make sure it's relevant.
Treat this thread a little like your online storefront, and the additional posts work a little like your business's blog. Post about sales (yes, you can run a sale), new recipes, and if you're looking to buy materials. Your writing should be short and concise, but have enough content that people will click your link to look at it. Encourage your customers to post in your thread, so that you can interact with them there.
Networking
Networking is probably the most important tool in building your professions empire. If you're not simply running your goods through the free market auction house, your best option for regularly selling your products will be networking with other players.
Every time you make a sale through the Trade channel or through the official forums, take a note of the customer's name. A week or so later, drop them a brief note through in-game mail. Thank for them for their business, and just kind of check in to see if there's anything else you can help with. For the love of Light, don't turn into a stalker about it. Just gently, politely follow-up.
If you know another high-level crafter who carries product that you don't, feel free to put their name "out there" at the same time you're doing business. That person might return the favor for you, and you could find yourself reaping the good-karma reward.
The idea is to be a straight-shooting, helpful person. People appreciate someone who's trying to do a good job, and they'll come back to you for further business. You help them, you help your crafting friends, and you will ultimately help yourself.
Good business out there, folks.
Filed under: Insider Trader (Professions)






Reader Comments (Page 1 of 2)
Facio Patronus Mar 22nd 2010 8:04PM
I come on this website to often.... Here's evidence ((X) ago)
Rakah Mar 23rd 2010 3:35AM
There is a good addon that helps with advertising called autolink, it looks in chat for when people say stuff like LF Tailor etc and then check that against your professions, if you have that profession it links it to them in a whisper.
raspybunk Mar 22nd 2010 8:21PM
I feel sorry for the [Jewelcrafting] working for tips spammers, usually. I think I just hate the idea of tips, it could be anything. I don't jump at "looking for _______ to make _______, my mats, will tip" posts either. No, you will not tip, you will "pay" me, ____ amount.
I wonder if more people have good experiences with advertising than I've seen. The people I've asked sound like they make less than me in more time than my auction house shenanigans. I know I learned AH techniques for a hate of advertising, being tipped little, and too much work/standing around.
Sleutel Mar 22nd 2010 8:40PM
I rarely make a point of advertising--what I DO do is keep an eye on Trade for anyone looking for something I can make. If I'm in a capital anyway, it's not costing me any extra time, so it doesn't matter if a tip is crappy--it's all income.
Thallium Mar 22nd 2010 9:09PM
I'll cut gems for people advertising in trade while I wait for my Dungeon finder queue to pop. It's a pretty efficient use of my time.
I never advertise myself as looking for work though. I don't have a particularly good reason, guess I just don't need the gold that much.
mark Mar 22nd 2010 9:17PM
@sluetel
doubly as a mage - ANY city will do as there all 10 sec away
Gothia Mar 23rd 2010 3:30AM
Before Wrath Enchanters were forced to be trade channel whores and no thanks because that is a very unsatisfying experience. Smart people do not work for tips and those that do are either very naive or can't sell their goods on the auction house. Gold farmers sell goods for cheap in the early morning and late evening when their shift is about to end to meet their quota of gold – they use trade. This article is about losing gold and the advice given really isn't that good since the quality of profession goods are exactly the same, so how exactly are you dong a better job than your competition - other than selling your goods at cost? I am surprised that the Wow.com editor didn't shitcan this post when it passed his desk.
Pollux Mar 23rd 2010 12:37PM
@Gothia - re: "either very naive or can't sell their goods on the auction house"
Wow, why such disdain and anger? What if the enchanter wants to help others get the enchants they want, doesn't care much about the gold, but enjoys the tip if the customer has it? That's how I roll, anyway.
Succulent Mar 22nd 2010 9:19PM
I find that advertising myself in trade doesn't bring about much interest, occasionally a person here and there.
Most of my crafts come from noticing people wanting something made.
Blacksmithing is nuts for tips, people really value you creating purples. I like to play "lottery tips" and just say "Tip whatever you think is relevant for the craft" and see what I get. Sometimes you get someone that gives you 10g, sometimes you get the crazy rich guy that tips 300g. Either way, I don't really like "demanding" a tip price, you don't know the state of that persons wallet.
And, in the end, all you're really doing is pushing a button. I don't complain when I get 300g for a button push of course.
mark Mar 22nd 2010 9:39PM
check it as a percentage of mats price to - sometimes people do it off that
i dont % it but i give more for high cost stuff
bike for ex i paid 12.5k vendor mats + 2.5 mats + 500g tip
for anyone about to say "its a few seconds"...
engi didnt make much then (ammo now)
he had to go out to get the mats off vendor
engi only bought ones - he held 12.5k CASH not mats (+ mats) and didnt even think about riping me off
even after i messed up the bars and had to go mail 2 more from alt - he was waiting when i logged back
Task Mar 22nd 2010 9:59PM
@Succulent
I'm a max BS myself and I don't advertise myself on the trade channels, I just reply by linking my Blacksmithing and see what happens.
I have had 1 person ask me to make multiple eternal belt buckles at 1 point because I sold them dirt cheap face to face instead of the ah.
And now most recently, another person has said they would come to me regularly for the 264 plate gear.
And after tipping 1 crafter 100g for 1 of my items, I decided right away that if they want to tip, that's their decision regardless of the amount. I'm not greedy unlike the other crafters on my server, I just look at it from their perspective that they could be low gold because if a raid or something.
Task Mar 22nd 2010 10:00PM
* low on gold
Soulhound Mar 22nd 2010 10:21PM
I found that the best way to attract people to your crafting is to have your announcements unusual or unique.
Even if its not too great, it causes people to READ it, and it just goes into their memory. Just like crap TV ads, as long as you noticed/remembered it, thats all the ad company cares about.
Mine? You will probably recognise it, if you played with me.
Think Blacksmithing - Think Shiverchill!
Taryelle Mar 23rd 2010 11:01AM
@ Soulhound.... totally agree with the idea of memorable ads.
To whit: In BC days, there was a toon on our server who was the trade chat barker for their guild. They'd put up ads that mimicked hilarious and ridiculous of of game adverts, for things like hemorrhoid cream, Viagara, etc.
Adds went something like "Are you a gnome? Are you tired of being punted around on Saturdays, never getting the best leather girls, always failing at obtaining their epic lootz? may not help you get laid any more than before you got it, but at least you'll look better in your failure and feel more comfortable in your pants".
She'd have about a dozen of them macro'd with different items her guild was wanting to sell. She would simply rotate the ads in trade chat every five mins or so. Believe me, people noticed, and they watched for her ads, remembered her, and would often go to her if they were looking for something specific.
Far more effective and memorable IMO than the " LFW your mats any city" adds that you see so frequently.
My server missed her when her guild switched realms just before WotLK hit.
Tarry Mar 23rd 2010 11:02AM
Hmmm comment system removed the fake link I put to an LW pattern or skill ... just to clarify... the barker woman would put a link to a pattern or item into the silly add ...
kasapina Mar 23rd 2010 4:12PM
Yeah, I still remember the "Thrall certified" ad on our server, even though I haven't logged in for like a month.
Elearen Mar 22nd 2010 10:55PM
These days for me it seems not even worth the time to go out and get business on trade chat, even if there's a post "LF Ench Tuskarrs my mats 10g", and I'm a Mage and can teleport to them. It just isn't worth it.
Not when prices of boe's on the ah are like 8k...
And honestly, with so much competition, tips/fees are so low that it's way way easier just to advertise in trade chat that you're LF a prof than to muck about with friends lists etc. It's the same fee maybe even less. People lvling their skills will usually do it for free (your mats) just for the skillup. You literally can't make any sort of decent profit.
raspybunk Mar 22nd 2010 11:24PM
I'll say the business I look for is repeat business. I'll mail people who buy up all my consumables to have them mail me orders for COD at a discount. Honestly it's largely just to keep my auctions on the market so I can charge far too much, they aren't meant to be bought in bulk off the AH. It's good to get mail orders for guaranteed purchases before I make something, which is worth giving large discounts for, and keep some highly priced items on the AH simply because I'm one of the few who covers things often. Largely due to others posting a ton of them at once, and sometimes my buying them out to slowly post them back at a lot more.
Advertising and answering LFs are very time consuming and people often don't have all the mats when they think they do, tip little, have me waiting around as they hop alts, etc. It simply isn't worth it when buying/reposting alone makes me much more than I'll ever need.
I do post on trade to sell seasonal items, though, after stocking them up before hand or during. It's easy to post "for __ less than AH" when you're the only one on the AH left. But that is very fast sales, no loss of time really, and a set price.
Biskit333 Mar 23rd 2010 12:59AM
I have a guildy who sends out a message in gchat every so often, basically saying that his inscription shop is closing its doors and will now be taking all orders for any glyph through mail to that toon. This seems like a great idea, although I don't know the specifics of what he does about mats or tips/payment (advertising to guildys is forbidden in our gchat). I imagine you could do something similar over trade if you offered fair prices, and set up a nice mail order glyph business.
Gothia Mar 23rd 2010 3:34AM
4 idiots in a row - how nice.