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3-29-2010 @ 4:22PM
I'm the GM of a guild that is definitely in the "officers just get more work" category. Over the time that I've led my guild, I've had to promote more officers when my current ones stop playing or leave. From what I've learned through experience, there's two big factors that come into play when promoting a new officer: Competence and Acceptance. At first, it was just the former that mattered to me. But through trial and error I also learned acceptance is just as big. What is Acceptance? Simple. It's the guild membership accepting the officer's new rank and responsibilities. This includes both other officers as well as regular members. Pretty much, if the membership doesn't accept this new officer as their "superior" (or "equal" for officers), then it can cause a lot of problems down the line. If the members don't buy into a a new raid leading officer, then they may be prone to "ignore" the orders he's giving out. They may not respect him enough to listen to what he has to say. While that behavior can be discouraged or squashed, it will be there. And the larger the "unacceptance' pool, the more difficult things will be.Sure, perhaps the guild should trust the decision made by their GM, suck it up, and yield the respect such a position deserves, but as we all know, we can't really force people to change how they feel. And if anyone feels that the person doesn't deserve the promotion, then there's not really much anything besides time and patience that can fix that.To NAO, this is what I think could also be a factor. He's recently come back from the break, he's maybe still seen as "the new guy coming in, changing things, and taking over". Maybe it's just too soon. From a GM's perspective, I'd be hesitant in just doing it outright as I've seen highly motivated players burn out and just disappear - even after being promoted. Also, if someone is already doing that, then I'd hope they're doing it for the good of the guild and not because they want to be an officer. So while perhaps an officer rank might not be available at the moment, the person doing these things already feels rewarded enough by seeing the fruits of their labors. I'd still want to reward them for their efforts, but it doesn't necessarily mean it'd be in the form of a promotion as there are other ways to recognize efforts above and beyond. If I had officer spots to fill, I'd most likely post the spots were open and receive "applications" for those interested. This gives a good way for everyone to get in their fair chance, giving me a chance to see who's really interested as well as give a more objective way to compare possible candidates. It's not an exact science and I could feel this reader's frustration, but decisions such as an officer promotion should never be taken lightly, considering the level of potential impact it could have on the guild.
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