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5-24-2010 @ 3:45PM
Trust is the key thing in these situations. We had similar issues in my guild for quite a while - a guild I inherited from a GM who could not take critique. Whenever people didn't agree with his decisions (apart from the Officer team), they were "ungreatfull", "whiners" and some other less flattering words as well.Don't get me wrong, he wasn't a bad guy, but people couldn't talk to him. Everything had to go through the officer team.When the top spot dropped down in my lap, I worked hard and long to change this, and at this time I have mostly done so. People know that they are allowed to disagree with me, and when they do bring something up, I will listen. Sure, sometimes my answer is as simple as a short "no, not gonna happen" - and sure we still have dissagreements, and have lost people to it in the past, but that the way things are. You can't please everyone, but you can let everyone give their opinion.Make sure that people trust you, and seriously listen and consider what they say - and make it known that you do that - and you will avoid the talk behind your back.A word of warning though - this will make you face the disagreements right now, and might cause both drama and clashes, but in my experience it's better to deal with it now instead of pretending it doesn't exist. That tend to cause less drama in the long run.
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