Guest Post: Qualities of an effective raid leader

If you look in /trade immediately after your faction takes Wintergrasp, it becomes readily apparent that not everybody wants to lead a raid. "DPS LFG VoA-10!" "Healer LF VoA!" "Tank LF VoA-10/25!" If you're me, you're often tempted to step in and remind these LFGers that leading a raid requires nothing more (at least at its absolute, base level) than inviting people to a group and zoning in.
But of course it isn't that simple, and pugging VoA has very little in common with leading nine other people into Icecrown Citadel. VoA groups practically run themselves, are completed in 15 to 20 minutes and rarely fail, whereas it's still possible to wipe on trash in ICC. The hardest part of leading a VoA run is remembering to switch to master looter.
So what makes a great raid leader? What qualities does a raid leader exhibit that makes their group keep coming back week after week?
Reliability
Getting the invites out on time goes miles toward keeping everybody happy. It's important to remember that raiding takes time -- time that players have set aside to raid every week -- and nothing heats up the blood of a raider more than having rushed home from work and plonked down in front of the computer just to see that their leader isn't online and that nobody's heard from them. Emergencies happen, and in the end WoW is just a game, but a truly awesome raid leader figures out a way to let somebody else in the raid know that something came up.
Knowledge
It should go without saying, but a raid leader really needs to know the mechanics of the bosses in front of them -- or at the very least has somebody else in group who can explain for them.
Communication
If loot gets mis-distributed, make sure everybody else knows it's being taken care of. If the highest roll doesn't win for whatever reason (if the high roller already won something, if a DK won a roll on a spellpower neck, if a healy priest rolled main set on hit gear, or any other reason), explain why they're not getting the loot. Things get ugly without timely explanations.
On the other side of the coin, a big part of a raid leader's job is pointing out what went right, partially so it happens reliably and partially so the raid feels like they're making progress on difficult encounters. Never underestimate the value of a pat on the back.
Knowing when to take it easy and knowing when to push
Some people like raids run by a drill sergeant; some people like a three-hour stream of fart jokes. Most people, I think, like something in between. Humor is a good thing; humor on Saurfang when the blood beasts are getting stuck in the melee, not so much. It's up to the RL to keep everybody focused when it counts.
Prioritization
People raid for different reasons. Some want progression, some want rep, or gold, or gear, or achievements or (frequently) some combination of those. A solid raid leader takes the needs of the entire raid into consideration and tries to keep everybody happy.
Timing
The faster a group moves through a raid, the more time can be spent actually downing bosses. Little things like getting loot distributed while pulling the next set of trash keeps raiders focused and involved while letting the momentum of a fresh boss kill do its thing. Alternately, if you've been wiping on Putracide for hours and you're not getting anywhere, your raid leader should know when to take a step back, breathe deep and change focus to something else.
Decisiveness
It's sad, but true: Some raiders don't play well with others. There are all sorts of stereotypically bad raiders, including but not limited to: the druid who refuses to get on Vent; the shadow priest who stands in fire; the mage who routinely pulls aggro; the pally tank who forgets to throw up Righteous Fury. Some of those things can be mitigated by uber gameplay, but some (and I'm looking at you, Not-On-Vent Guy) make everybody's raid harder. Kick and replace shouldn't be the first line of defense, but a raid leader shouldn't be afraid of it, either. Raid leaders make the tough calls for the sake of the raid so the rest of us don't have to.
The ability to learn from failure
Nobody's infallible, and when things go wrong (and they frequently do), it's important for a raid leader not to get frustrated. The healer who forgot that his big heal was on cooldown and let the tank die knows what he did, and he feels bad enough about it without the RL calling him out for it in raid chat. Shame isn't encouragement; a raid leader's better off dusting everybody off and moving on, whispering the offending party if it becomes more than a one-time problem.
Really, the above guidelines are just variations on one theme: A raid leader needs to do what's best for the sake of the raid in as efficient a way as possible while remembering that the other raid members aren't NPCs. In other words, if you want nine people to follow your lead, don't piss them off.
Filed under: Raiding, Guest Posts
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Reader Comments (Page 2 of 2)
Baba Jun 27th 2010 4:55AM
I'd advise you to let people free-roll for 10 mans, and do raid-rolls on 25man (using the recount activity thing). The reason is that 10 rolls isn't TOO hard to look through, and people like to feel that they have personal 'control' over their chances at winning, it's psychological.
Nessie Jun 26th 2010 5:41PM
I'll be taking my first attempt at co-leading a 25m tonight, so reading this was a nice little reminder of good things to do, thanks!
Marbles Jun 26th 2010 6:02PM
I've had this problem before as well, but i recently found out that in wow's default raid UI you will always appear to be at the bottom of your group in the raid tab (so 5th, 10th, 15th ect depending on what group your in). So if i have to raid roll anything i say this before hand and say that the rolls will go off my UI so that no-one can have any complaints :D
Bleusy Jun 26th 2010 6:04PM
My guild's 25 mans are run by two raid leaders.
One of them is a very nice, mellow guy. He always has a positive attitude and takes things easy. The other is an in-your-face girl. She's nice, don't get me wrong, but she's not afraid to call people out. She speaks her mind and is incredibly blunt.
I think these two on their own would be a bit too extreme, but because they co-lead, they balance each other out.
As for my own raid leading experiences, I find it far too stressful. Keeping everyone happy and focused for hours at a time is just painful.
Baba Jun 27th 2010 4:59AM
Another good trait for a RL is the ability to be top-notch at each fight. When I was raid leading for my guild through naxx I was the MT, and my co-officer and guild leader were a dps and healer. We went into Heigan and everyone died at some point in the dance through the fight except us three. So we kept going and basically gave a 13 minute tutorial on how to run the dance ;)
It gives the other raiders something to aspire to, and motivates them.
Zaphire Jun 27th 2010 5:56AM
I'll add some thoughts
Delegate. Leading the entire raid alone is way too stressful. Get a healer to assign healers, have the tanks sort out who tanks what and rotations if needed and get someone else to sort loot while you press on to the next boss. The less you do the better.
Train possible replacements. You're building a raid to last so you want someone else be able to step up for when you're not around for whatever reason. Let people do some bosses or lead a 10-man so not everything goes to hell when you miss a raid.
The team always comes first. No leader without followers so keep em happy.
Aim for more than just killing bosses. Aim for greatness. I want the players in the team to be proud of their accomplishments. I want them to be awesome and take pride in being part of this team.
As leader you set the example for the rest to follow. You always need to be on time, have the best gems, know your class inside-out and always be on the lookout for improvements. You can also take some time in chat to talk about UI or hotkey improvements you're working on to get other people thinking. Never stop working on improving, but don't boast.
Trust the other players. When tanking I was for a while not trusting other players and you burn out real quickly when you have no faith in other people's ability to CC, move out of fire or do enough dps. Do trust them and you'll feel way more relaxed and they often surprise you. Contrary to popular belief a lot of people are not nearly as stupid as the forums would make you believe. You need to give out this trust to make people able to rise to the occasion.
I could continue but this is enough for now.
moocow Jun 27th 2010 1:19PM
Alternate roll method for raids: look at your raid tab, /roll 1-2/1-5 for a group and have the people in that group /roll to win. Simple method that doesn't require any addon to use and nobody can argue who in that group won the roll.
Uriah Jun 27th 2010 2:26PM
Raid leading has its ups and downs.
I do recommend what other have said, don't do it alone if possible.