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8-20-2010 @ 10:53AM
"detailed" certainly helps. However, every time one of the devs posts some snarky reply about how "it's not helpful" to a post that isn't the world's most articulate piece of writing, It comes across as though the devs are lazy or stupid. This kid could be 15. He is a healer. What if he doesn't know enough about the game to lay out all those details? He seems to know something, but don't assume he knows enough. It would've been soooo easy for Zarhym to turn that person's post into something constructive by responding with "What is your rotation?" or "Tell me more about how things are being pulled." All he had to do was spend a second thinking of how he could get the info he wanted out of the player. Tech support is great at taking a vague post like "my comp froze" and syphoning specific info out of the player until they know what exactly is wrong. Zarhym and GC could learn a ton about how to interact with players from the blues over at tech support, especially the Mac guys =) .It's getting old reading the exact same blue-posts reworded 4000 different ways. Ok, we get it, some of these posts aren't good enough for you. Now either reply to the ones that are, ask questions in response to not-so-great posts and turn them into constructive threads, or stfu about it.
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