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9-02-2010 @ 4:42AM
They don't answer my questions at all. They just send me an email stating that they are really backed up and asking if I have checked the faq. I respond that I have checked the faq and that it didn't resolve my issue and they never respond back. Very frustrating. On a related note.... i don't use twitter and I don't see how it would improve my particular service experience.
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