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9-02-2010 @ 1:17PM
If one guy tweeting "authentication servers are currently down, we're working on it" gets through to a couple of thousand people currently on hold with Customer Service so they can yell "CAN'T LOG IN WHAT AM I PAYING YOU FOR?!?!?!?!?" at some minimum wage sap, it's well worth it to Blizzard and the player base.
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