Is there a precedent for authenticator accounts being hacked?

I ask this because I received an email earlier this afternoon informing me that my account had been suspended for 72 hours for "Exploitative Activity: Use of Third Party Automation Software".

I respect the dignity of this game too much to ever even consider hacking. I've never shared my account information with anyone, and after the excellent Breakfast topic last week I trekked back to Stratholme and picked up the "Piccolo of the Flaming Fire" to mess with goldspammers in Org.

After receiving the email, I attempted to log into my account and was informed I had the wrong information. It was only after going through the password reclamation process that I was informed by the client that I had been suspended. This leads me to believe that my account was hacked despite my use of an authenticator for the past eight months. I'm a little disturbed because I paid for the effing thing, and if it isn't even keeping my account safe, I'm a little confused about what its purpose is.

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