The Queue: Why did WoW Insider switch domains, again?

Reader Comments (Page 1 of 1)

9-17-2010 @ 3:57AM

Tzivya said...

I have had my account since release, and over the many years since then I have long since lost my original install discs and such. I am led to believe that if I ever need to prove the account is 'mine' in the case of hacking, I would need them. Yes, I use an authenticator, but one never knows what clever tricks the hackers will find next.

Anyway, is there anything I can do preemptively to establish with Blizzard that my account is my account? It's been in my name since creation, but billing changes regularly, so I can't say 'It's always been billed to one card'. How do those of us who've been here since day 1 establish ownership?

9-17-2010 @ 10:05AM

Nebules said...

@Tzivya when you get hacked or need to do anything serious to you account when you call bliizzard they will usually ask for the current billing info (at least for credit cards) if that fails they then usually go to ask you your "secret" question past that I am not sure what they would do to restore your account, possibly send a email to your designated email adress on your account.

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